Announcements

Showing 76 - 100 of 1853 results
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
WorkSafe has issued a further warning to carefully check High Risk Work Licences after discovering another falsified licence. WorkSafe WA Commissioner Ian Munns said today WorkSafe had recently been alerted to a licence that had been altered to include classes of high risk work for which the licence holder had not been trained. In this latest instance, a licence was presented to WorkSafe in the...
WorkSafe
Media release
23 Jul 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 155.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 July 2018, most Caltex, Puma, BP and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 21 cpl and 28 cpl). Most 7-Eleven and Caltex...
Consumer Protection
Media release
23 Jul 2018
Many of us know someone who has signed up to join a gym and then fails to use their membership - but just what are your consumer rights and does the Fitness Industry Code of Practice need to be updated? The fitness industry in Australia is growing and generated an estimated $229.2 million in profits in 2017-2018 alone, with about 450 gyms and fitness centres operating in WA. Attending a gym or...
Consumer Protection
Media release
19 Jul 2018
Door to door salespeople who ignore ‘Do Not Knock’ stickers on homes may face prosecution, Consumer Protection has warned. The agency has received several reports from Perth consumers claiming that they were visited by door to door traders despite having a ‘Do Not Knock’ sticker displayed. The Federal Court has previously ruled that the sticker conveyed a clear and unambiguous request for a...
Consumer Protection
Media release
19 Jul 2018
Consumer Protection is encouraging Perth landlords to attend a Shelter WA Homelessness Week Event, to learn about ways to help tenants experiencing family violence and other serious problems. Commissioner for Consumer Protection David Hillyard said the ‘Landlords Making A Difference’ session on 9 August in Maylands is a great opportunity for owners of rental homes to hear from government,...
Consumer Protection
Media release
19 Jul 2018
WA households have begun receiving scam mail in the form of glossy travel brochures that contain two fake scratchies, with one showing a $US200,000 win. It’s a long-running scam from Malaysia that has been the subject of warnings from Consumer Protection for many years but, each time, the scammers change the name of the promotion and the business behind it. The latest reincarnations go under the...
Consumer Protection
Media release
17 Jul 2018
Wageline continues to be a valuable service for employers and employees in Western Australia. In the last financial year, Wageline had 1.5 million website visits, handled 16,000 calls and responded to nearly 1000 email enquiries from clients. Wageline has both state and national system clients, and helps national system employers and employees understand long service leave entitlements and the...
Labour Relations
Department News
16 Jul 2018
Many seniors prefer to remain in their own homes for as long as possible and recent reforms in aged care now give more choice to consumers choosing that option. Since February 2017, all government funded home care packages have been provided to individual consumers rather than allocated to approved providers. So this new model of consumer directed care allows older consumers more flexibility and...
Consumer Protection
Media release
16 Jul 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 156.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 July 2018, most 7-Eleven, BP, Caltex, Caltex Woolworths, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 21 cpl and 24 cpl)...
Consumer Protection
Media release
16 Jul 2018
WA Facebookers have received messages from people who they thought were friends encouraging them to claim lottery prizes, but instead they have ended up being duped into paying thousands of dollars in supposed fees and taxes to scammers. Since 1 April 2018, WA ScamNet has received reports from 18 people claiming to have lost a total of almost $110,000. The individual losses have escalated in...
Consumer Protection
Media release
12 Jul 2018
Consumer Protection has appointed a new senior regional officer to its Kalgoorlie office to serve residents in the Goldfields, Esperance and Wheatbelt areas of WA. Mark Ing has worked for the Department for eight years, starting as a client services officer with WorkSafe before taking up a role as an Occupational Safety and Health Coordinator. More recently, Mark has worked in Consumer Protection...
Consumer Protection
Media release
10 Jul 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 156.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 July 2018, most 7-Eleven, Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 22 cpl and 27 cpl)...
Consumer Protection
Media release
09 Jul 2018
With Commissioner for Consumer Protection David Hillyard It is now easier for consumers to know where their food comes from with the introduction of mandatory Country of Origin food labelling which became effective as of 1 July 2018. All businesses, including manufacturers, processors and importers that offer food for retail sale in Australia, must comply with the Country of Origin Food Labelling...
Consumer Protection
Media release
05 Jul 2018
Consumer Protection is warning members of the Chinese community not to respond to random calls claiming to be from authorities checking on a visa application, a package with fraudulent documents or a money laundering investigation. WA ScamNet has recently received several reports about the calls with three reports of financial losses. One victim lost $24,000 and another sent $43,000 to the...
Consumer Protection
Media release
05 Jul 2018
Consumer Protection has issued advice for people who are owed refunds from a Broome-based cruise business Ahoy Buccaneers which has gone into voluntary administration. The management of the operating company Bloo Moons Pty Ltd is now the responsibility of administrators Matthew Woods and Hayden White of KPMG Perth. A creditors meeting will be held on Monday 9 July 2018 at 2.30pm at the Mercure...
Consumer Protection
Media release
05 Jul 2018
From 30 June 2018 , DC isolating switches used in solar PV installations must comply with a Level 3 certification under the national Electrical Equipment Safety System (EESS). This means DC isolating switches must have a valid Certificate of Conformity confirming the product complies with Australian Standard AS 60947.3:2018. The brand and all relevant models must be registered to the responsible...
EnergySafety
Alert
05 Jul 2018
Many WA awards require employers to pay an employee working in certain regional towns a location allowance to compensate for the additional cost of living, climatic discomfort, and isolation in these towns. The location allowance is varied in accordance with the Consumer Price Index for the cost of living, excluding housing. The location allowance payable for each town has increased and is...
Labour Relations
Department News
03 Jul 2018
The posting of racist signs in Pinjin in the Goldfields is resoundingly condemned by the Department of Mines, Industry Regulation and Safety (DMIRS).
Building Commission / Consumer Protection / EnergySafety / Labour Relations / WA Building and Construction Code Monitoring Unit / WorkSafe / Corporate
Media release
03 Jul 2018
The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 156.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 July 2018, most Caltex Woolworths, Caltex, Puma, BP and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 22 cpl and 27 cpl). All 7-Eleven sites...
Consumer Protection
Media release
02 Jul 2018
Consumer Protection is reminding people holding Toys R Us gift cards to redeem them as soon as possible before the stores close down permanently. Administrators McGrathNicol is allowing gift card holders until Thursday 5 July 2018 to use them in store, but not online. Commissioner for Consumer Protection David Hillyard said a condition of redeeming the card is to spend an additional equivalent...
Consumer Protection
Media release
29 Jun 2018
Consumer Protection has issued advice to people travelling to Bali during the school holidays who may be affected by flight cancellations due to the latest volcanic eruption. Before leaving, passengers should check the terms and conditions of their ticket in the event of flight suspensions or cancellations and to review their travel insurance policies. Commissioner for Consumer Protection David...
Consumer Protection
Media release
29 Jun 2018
Consumers are being warned not to be tempted by what appears to be a bargain buy of electrical equipment by sellers from the back of vans after a spate of recent reports around Perth suburbs. In the past two months 11 reports have been received by Consumer Protection from people who have been approached in public places such as service stations and shopping centres in Redcliffe, Applecross,...
Consumer Protection
Media release
28 Jun 2018
A series of controlled burns filmed by the Department of Fire and Emergency Services have shown how rapidly fire, smoke and toxic fumes can fill a room and turn deadly. A fire in a modern home has the potential to spread and engulf a room in under five minutes. The vision of the controlled burns demonstrates the need for Western Australians to treat home fire safety as a priority this winter by...
Consumer Protection / EnergySafety
Media release
27 Jun 2018
Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building Commission / EnergySafety
Media release
27 Jun 2018

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