Contact the department
Tel: 1300 136 237
Level 2 (Reception)
140 William Street (please use the public entrance off Railway Lane from the Murray Street Mall)
The department has produced a Customer Service Charter that sets out our obligations to you and what your rights are in relation to the services we offer.
Download, print and mail a copy of our Customer Feedback Form to the department,
If you have questioned a decision or action of the department, but feel that your complaint has not been properly dealt with, you have the right to seek an independent review by the Ombudsman. Further information can be found at the Ombudsman WA website.
To make a complaint or submit feedback on a specific issue, please contact the relevant division (where known) using the phone or email details below
(Please include your name, contact information and enquiry)
In person or by post