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Generally, service of documents can be done by: delivering them to the party personally; posting them to the party’s last known address; or leaving them at the party’s residence, or if they are a principal of a business, at the usual or last known place of business. In the case of a corporation or...
Disposing of uncollected goods
Many businesses are left holding goods which customers never return to collect. These goods often become a nuisance and take up valuable storage space. It is sometimes in your best interest to dispose of them . If you decide to take this action, the Disposal of Uncollected Goods Act 1970 and its...
Disposing of uncollected goods
If a trader uses vouchers and gift cards, they are providing a ‘non-cash payment facility’. The Australian Securities and Investments Commission (ASIC) has set requirements for vouchers and gift cards, based on the Corporations Act 2001 . Vouchers: must clearly display the expiry date can be used...
Lay-bys, vouchers and gifts
When a consumer suffers loss or damage due to a defect with goods or services, they can make a claim to recover damages or compensation. This is particularly the case where the defect means the trader or manufacturer failed to comply with a consumer guarantee. A consumer can apply to the trader or...
Returns and cancellations
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Licensing search
All fuel gas accidents or incidents that occur in Western Australia should be reported. Gas incidents Regulation 42 of the Gas Standards (Gasfitting and Consumer Gas Installations) Regulations 1999 requires that all incidents, such as near misses, injury to persons or property damage relating to...
Reporting a gas incident
All electricity accidents or incidents that occur in Western Australia should be reported. Electrical shocks, accidents and fatalities The Electricity (Licensing) Regulations 1991 require that all electric shocks and accidents (including electrical fatalities), irrespective of their seriousness,...
Reporting an electrical accident
Don't D-I-Y (do it yourself) electrical work Doing your own electrical work or employing an unlicensed person to do it for you, is very dangerous. You and your family risk electrocution or fire. Licensed electrical contractors have been expertly trained and will guarantee the quality of their work...
Electrical installations
Energy Safety produces and amends legislation, codes of practice, guidelines and general safety information. Where public comment is invited, draft copies of the documents are placed on this page. Consultation on new proposals for supervision of electrical workers and apprentices In March and April...
Discussion papers
New and amended electrical legislation, codes of practice, guidelines and general safety information will be available here. Code of Practice for Inspectors (Electricity) A comprehensive review of the Code of Practice for Inspectors (Electricity) in Western Australia (Code) has been completed. The...
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Publications

Make sure you use a licensed electrical contractor whenever you have electrical work done. Is your electrical contractor licensed? Make sure you use a licensed electrical contractor whenever you have...
EnergySafety
Brochure
09 Jan 2015
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
08 Sep 2017
Section 57 of the Real Estate and Business Agents Act 1978 (the Act) requires developers to register their principal place of business with the Commissioner for Consumer Protection (“the Commissioner...
Consumer Protection
Form – registration
27 May 2014
What is a small retail shop In part, small retail shops are shops owned by up to six people who operate no more than four retail shops, in which up to 25 people work at any one time (people employed...
Consumer Protection
Form – application
21 Nov 2017
This document was developed to assist in the investigation of slips, trip and falls in the workplace.
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting your workplace in regards to evacuation and first aid. Although the checklists do not cover all the requirements under workplace safety and health laws, they will give you a better idea of whether your workplace meets basic standards of safety. They will also assist in laying the foundation for a safety and health management system at your workplace.
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting training, risk assessment and safe work procedures associated with confined spaces. Although the checklists do not cover all the...
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting chemical or hazardous substances hazards at your workplace. This checklist covers both requirements for hazardous substances under the...
WorkSafe
Checklist
22 May 2014
This checklist covers both requirements for hazardous substances under the Occupational Safety and Health Regulations 1996 and general chemical safety.
WorkSafe
Checklist
20 May 2014
The Code of practice: Abrasive blasting provides practical advice on meeting the requirements of the Occupational Safety and Health Act 1984 and the Occupational Safety and Health Regulations 1996 as they relate to abrasive blasting and applies to: all workplaces where abrasive blasting is being carried out; all persons who may be exposed to hazards arising from abrasive blasting in workplaces; workplaces where: abrasive blasting products are used; processes associated with abrasive blasting are undertaken; and abrasive blasting products and equipment are stored.
WorkSafe
Code of practice
21 May 2014

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Announcements

Broome former registered builder Dominic John Della Franca (reg. BP12976 & BC12976), trading as Dom Della Constructions, has been fined $20,000 by the Building Services Board for a total of eight allegations of fraudulent and negligent conduct.
Building Commission
Media release
22 Nov 2016
The average cost of unleaded petrol is set to increase by around 8 cents per litre (cpl) to 126.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 November 2016, most BP sites are increasing their ULP price to 131.9 cpl (an increase of 14 cpl). Most Caltex, Caltex Woolworths and Puma sites are increasing their ULP price...
Consumer Protection
Media release
21 Nov 2016
Building company Pacific Modular Pty Ltd (reg. BC14434) has been fined $3,500 by the Building Services Board for negligent conduct relating to building work it carried out without a valid building permit at a South Hedland property in 2014.
Building Commission
Media release
21 Nov 2016
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 129.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 November 2016, most Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 15 cpl). Most BP sites are increasing their ULP price to 132.9 cpl, most...
Consumer Protection
Media release
14 Nov 2016
Kalbarri man Peter John Barry Ikin , trading as Cape York Connections , has been successfully prosecuted by the Building Commissioner for carrying out unregistered painting work at eight Mid West properties between December 2013 and June 2015.
Building Commission
Media release
14 Nov 2016
Osborne Park builder, Adam Bryce Thistlethwaite (reg. BP66814 & BC66814), trading as Starboard Side Construction Pty Ltd , has been fined by the State Administrative Tribunal (SAT) for engaging in negligent conduct that adversely affected a neighbouring property.
Building Commission
Media release
09 Nov 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 November 2016, most Caltex sites are increasing their ULP price to 135.9 cpl (an increase of 18 cpl). Most United sites are increasing their ULP price to 134.7 cpl, most BP,...
Consumer Protection
Media release
07 Nov 2016
​An extra 50 retail trading hours for Christmas shopping and Boxing Day sales Christmas Eve shopping to end at 6pm this year, compared with 9pm last year Extended trading for major retailers also approved for Australia Day 2017 Perth consumers will get 50 extra retail trading hours this year to do their Christmas shopping and take full advantage of the Boxing Day sales. Starting from Monday,...
Consumer Protection
Media release
07 Nov 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 November 2016, most Caltex sites are increasing their ULP price to 135.9 cpl (an increase of 18 cpl). Most Coles Express sites are increasing their ULP price to 134.9 cpl, most...
Consumer Protection
Media release
31 Oct 2016
A former York real estate agent and his son have been found to have engaged in misleading conduct after a ‘deceitful’ land deal which resulted in a $6 million profit for family members. The State Administrative Tribunal (SAT) has upheld allegations by Consumer Protection against former licensees The King and I Pty Ltd , formerly trading as Colin King Real Estate , and its director Colin Maxwell...
Consumer Protection
Media release
27 Oct 2016

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