Commercial tenancy

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David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
As the National Broadband Network (NBN) rolls out across Australia, Telstra’s and Optus’ existing fixed line networks are being progressively disconnected. Monitored fire alarms and lift phones operating over these networks may cease to operate unless they are migrated to an alternate...
Plant and machinery
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Bill Johnston MLA, Minister for Commerce, are available from the Government Media Office page .
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
Contact Consumer Protection
Some laws set out considerations for regional areas, in particular areas above or below the 26th parallel, for example retail trading hours and residential tenancies. This map shows the location of the 26th parallel in Western Australia which is located at Shark Bay on the coast. Map indicating the...
Online resources
Don't D-I-Y (do it yourself) electrical work Doing your own electrical work or employing an unlicensed person to do it for you, is very dangerous. You and your family risk electrocution or fire. Licensed electrical contractors have been expertly trained and will guarantee the quality of their work...
Electrical installations
Consumer Protection administers the Commercial Tenancy (Retail Shops) Agreements Act 198 5 which regulates retail shop tenancies. The Act principally focuses on the need for transparency of information and fairness in the contract. The following information is not a comprehensive statement of the...
Commercial tenancy

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Publications

On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
WorkSafe has developed this newsletter to provide information and assistance to commercial property owners, commercial property managers. Persons who have control of workplaces have a duty under the...
WorkSafe
Checklist
03 Nov 2015
Manual and assessment for mandatory CPD 2014 for real estate agents, business brokers and property managers. You should download and read the manual before doing the assessment. The manual is a handy...
Consumer Protection
Training material
02 Jun 2015
Oil-insulated high voltage (HV) combined-fuse switches Order 02-2015 issued to all persons working on and owners and operators of oil-insulated high voltage combined-fuse switches Preliminary...
EnergySafety
Reports
21 Jan 2016
L & C fuse switches Order 01-2015 issued to all persons working on and owners and operators of Long and Crawford oil-insulated high voltage combined-fuse switches Preliminary Pursuant to s.18B of...
EnergySafety
Reports
21 Jan 2016
This Decision Regulatory Impact Statement (Decision RIS) has been prepared in compliance with the Western Australian Government’s requirement for Regulatory Impact Assessment on the proposed options...
Consumer Protection
Reports
23 Oct 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
12 Mar 2015
This is what an electrical safety certificate looks like. You should receive one from your electrical contractor within 28 days of the electrical work (other than repairs) being done.
EnergySafety
Information
02 May 2014
Commercial Tenancy (Retail Shops) Agreements Act 1985 Section 6(4) Disclosure Statement - FORM 1
Consumer Protection
Form – notification
30 May 2014

Pages

Announcements

A Kalgoorlie real estate agency and its licensee have been reprimanded, fined $8,000 and the agent suspended from holding a licence and triennial certificate for nine months by the State Administrative Tribunal (SAT) after making an illegal withdrawal from the agency’s trust account. Vasad Pty Ltd , trading as Fyson & Associates , and its licensee Christopher Hugh Fyson faced disciplinary...
Consumer Protection
Media release
23 Sep 2015
Some WA homes and business premises may be facing a serious fire risk if they have had sub-standard electrical cabling installed which is not replaced soon. In August last year, the inferior cabling imported by Infinity Cable Co Pty Ltd (in liquidation) was the subject of a national recall, with about 40,000 homes and businesses believed to be affected throughout Australia. The cabling does not...
EnergySafety
Media release
17 Jun 2015
Energy Safety has issued additional safety precautions for the type of high voltage (HV) switches involved in the 3 February Morley Galleria Shopping Centre explosion. The first Order pertained to only Long & Crawford Manchester switchgear. Energy Safety has now extended the Order to all HV oil-insulated combined-fuse switches. Announcing this today, the Director of Energy Safety, Ken Bowron...
EnergySafety
Media release
24 Mar 2015
Energy Safety has imposed new safety precautions for the type of high voltage (HV) switches involved in the 3 February Morley Galleria Shopping Centre explosion. The HV oil-insulated combined-fuse switches produced by Long & Crawford Manchester must be completely disconnected from the electricity supply before any person may open the switch’s lid. Announcing this today the Director of Energy...
EnergySafety
Media release
13 Feb 2015
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
A review of the laws regulating the tenancy arrangements of about 29,000 people who live long-term in residential parks in WA is currently underway.
Consumer Protection
Media release
06 Jun 2014
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