Consumer

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On 16 December 2015, Mr Lex McCulloch the WorkSafe Western Australia Commissioner announced the Department of Commerce – WorkSafe Division (WorkSafe) would be undertaking a review of the model Work Health and Safety (WHS) Regulations for adoption in Western Australia. The key principles of the...
Developments in OSH in Western Australia
The State Government is partnering with the Federal Government and industry to improve mobile and internet coverage in regional Western Australia. State Government's significant investment of more than $105 million since 2012 in regional telecommunications is driving the construction of new or...
Regional Telecommunications Project
This page covers the fuel prices beyond the retail pump. How does the price of crude oil affect Australian retail prices? Crude oil prices quoted in the media usually refer to West Texas Intermediate (WTI). The relevant crude oil for Australia is Tapis and Brent. The majority of crude oil used as...
FuelWatch
This page covers the different fuel types and the where you can get more information about fuel quality. Premium fuels What premium fuels are available in WA and why are they 'premium'? Click here for more information on premium fuels . What is 98RON? 98RON is a high-octane unleaded fuel. What does...
FuelWatch
This page covers regional fuel prices and which towns are included in the FuelWatch boundaries. Why is there a big difference between metro and country prices? Country prices tend to be more stable than metropolitan prices. Country outlets do not have the same level of competition and tend to buy...
FuelWatch
This page covers the differences in prices in the retail market, including different discounts, charges and services retailers may have. All the service stations in my town are charging the same price - is this collusion? When a small area has similar or identical prices across their service...
FuelWatch
This page covers the Perth metropolitan area price cycles Why are there sharp hikes in petrol prices in Perth? Is there a pattern? The Perth fuel market has a regular weekly cycle of prices. The price cycle only applies to unleaded petrol, including PULP and 98RON. At present, the cheapest prices...
FuelWatch
This page is about FuelWatch's relationship is with fuel prices. Does FuelWatch predict prices? The retail price of fuel in Australia is benchmarked against international prices. These international prices respond to international supply and demand factors which cannot be easily predicted...
FuelWatch
The information below will help you use the FuelWatch website and email subscription service. However if you still need help, please see our contact information page. Email service How do I subscribe? Simply complete the registration and you should then receive your first FuelWatch email within a...
FuelWatch
Over the years, the FuelWatch team have recieved thousands of questions about fuel pricing, fuel quality and how to use the FuelWatch service to save money. The sections below will take you to a list of common questions and answers to help you understand FuelWatch and the fuel industry. Data...
FuelWatch

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Publications

19 August 2016 Consumer Protection recently issued a warning to all organisations in WA about ‘ man in the middle scams ’. A ‘man in the middle’ attack occurs when a decision-maker in the business or...
Consumer Protection
Bulletin
01 Nov 2016
When building or renovating your home, it is essential that you understand the terms and conditions of your home building contract and what may be agreed as a progress payment schedule for the...
Building Commission
Fact sheet
24 Oct 2016
When you buy goods and services including disability-related purchases, you have rights under the Australian Consumer Law. Your rights when you buy something explains your consumer rights and the...
Consumer Protection
Brochure
01 Nov 2016
In September 2009, to ensure Western Power addressed the urgent safety risks associated with its aging wood pole system, Energy Safety issued Order No. 01-2009 (the Order), under Section 18B of the...
EnergySafety
Reports
22 Jun 2016
State of the build The first tranche of sites under the Regional Telecommunications Project are nearing completion with the final six towers to be installed in Salmon Gums, Grass Patch, Peaceful Bay...
Industry Development
Newsletter
07 Jun 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
The Department of Commerce’s Consumer Protection Division is here to help consumers get a fair result if they have a dispute with a trader. One of the processes used by Consumer Protection is called...
Consumer Protection
Fact sheet
28 Apr 2016
This is a range of promotional material showing simple tips to check your second-hand cot is safe for baby.
Cot safety - poster
Cot safety - poster, by Consumer Protection - Product safety
Cot Safety Tips to check if your second-hand cot is...
Consumer Protection
Promotions
29 Apr 2016

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Announcements

The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 March 2017, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 18 cpl). Most Caltex, Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
20 Mar 2017
Consumer Protection is advising members of an Osborne Park gym to come forward after the business premises closed recently. The owner of the building has prevented any access to the operators and members of Selby Health and Fitness since 22 February 2016. More than 40 members have so far lodged complaints with Consumer Protection and talks are underway with the business operators to resolve them...
Consumer Protection
Media release
20 Mar 2017
A former York real estate salesman has been banned for 15 years from applying for registration after being found guilty of serious misconduct over the sale of five properties which netted a profit of $5.4 million. The State Administrative Tribunal (SAT) found Paul Anthony King committed 13 breaches of the Code of Conduct while working as a sales representative for his father’s real estate agency...
Consumer Protection
Media release
15 Mar 2017
The value of the support that community legal centres provide the WA community has been recognised in the 2017 Western Australian Consumer Protection Awards. Karen Merrin, who has managed the Northern Suburbs Community Legal Centre in Mirrabooka for the past 20 years, has been honoured with the Rona Okely Award for an individual who has given their time, energy and experience for the betterment...
Consumer Protection
Media release
15 Mar 2017
Nedlands man Rohan Keane O’Neill, trading as O’Neill’s Maintenance, has again been prosecuted by the Building Commissioner, this time relating to an incomplete kitchen and bathroom renovation in Como.
Building Commission
Media release
14 Mar 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 March 2017, most Puma, Coles Express, Caltex and BP sites are increasing their ULP price to 139.9 cpl (an increase of 20 cpl, 17 cpl, 16 cpl and 13 cpl respectively). Most...
Consumer Protection
Media release
13 Mar 2017
Consumers have been affected following the closure of a Perth car restoration and panel beating business and Consumer Protection wants any affected consumers to come forward. Impressive Restorations Pty Ltd , operated by Phillip Kevin Lowe , has closed the doors of its Maddington premises but the company has not yet appointed an administrator or liquidator. A number of consumers have lodged...
Consumer Protection
Media release
08 Mar 2017
A Claremont-based real estate agency has been reprimanded, fined $5,000 and must pay $1,000 to cover the costs of disciplinary action by Consumer Protection due to apartment-buyers being kept in the dark about balcony shutters. During mediation at the State Administrative Tribunal, M Property Pty Ltd agreed there had been two breaches of the Real Estate and Business Agents Act and Code of Conduct...
Consumer Protection
Media release
07 Mar 2017
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 136.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 March 2017, most Caltex Woolworths, Caltex, Coles Express and BP sites are increasing their ULP price to 139.9 cpl (an increase of 21 cpl, 18 cpl, 16 cpl and 14 cpl,...
Consumer Protection
Media release
06 Mar 2017
Catastrophic failure to manage a trust account and trading without a licence for three months has resulted in a WA real estate agent being fined $8,000 plus $832 in costs. Amanda Jones, formerly trading as Ray White Manjimup Districts, has pleaded guilty to nine charges, under the Real Estate and Business Agents Act. There were: seven charges of failing to correctly balance her trust account each...
Consumer Protection
Media release
03 Mar 2017

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