Consumer

Topics

There are a number of places where you can buy a vehicle. Each has advantages and disadvantages. Buying from a dealer Buying a vehicle from a licensed motor vehicle dealer is the safest way and provides some real advantages. The dealer is obliged by law to guarantee that there is no money owing on...
Buying a vehicle
The Code of Practice also places requirements on other businesses that supply fitness services, such as gym, aerobics and aqua aerobics instructors and personal trainers. For all such businesses, false and misleading statements are prohibited in respect to: fees charged all sales advertising...
Gyms
Fitness centres and fitness suppliers must provide information to clients on how to lodge a complaint and are required by the Code of Practice to deal with clients' complaints. If you have a concern or complaint, make a formal complaint to the business in the first instance. They must: Try to...
Gyms
If you want to cancel your membership agreement (after the 48-hour cooling-off period ends) you will need to check the specific details of your agreement to find out the circumstances in which you may end it. Different centres have different policies for ending membership agreements. For example,...
Gyms
You have 48-hours to cancel your membership agreement The cooling-off period means you can cancel your membership agreement, without needing to give a reason, during the 48 hours immediately after both you and the fitness centre signed the agreement. The fitness centre must give you a copy of the...
Gyms
Things to consider before signing a membership agreement Your fitness centre 'membership agreement' is a legally binding contract and must be in writing. You must be given an opportunity to read the agreement and the rules of the fitness centre before you sign up. The centre must also have a copy...
Gyms
Pre-paid membership agreements Under pre-paid membership agreements, you pay the full amount of the membership at the start. Pre-paid arrangements are limited to 12 months payment in advance. Pre-paid agreements can be cheaper than other options. However, if the fitness centre goes out of business...
Gyms
Information about the Fitness Industry Code of Practice The Fitness Industry Code of Practice has been operating in Western Australia since 1 January 2005 Fitness Industry Code of Practice - An Overview for the Fitness Industry The Department of Mines, Industry Regulation and Safety enforces the...
Gyms
Retail trading hours provide times when retailers in Western Australia can open for business. In some cases the type of business can dictate the hours which the business can be open to customers. There are also times throughout the year when extended trading may apply such as over the Christmas...
Trading hours
Some typical examples of situations that may lead to an unsolicited agreement being made are: Door-knocking households and offering to sell products or services, or inviting consumers to switch to a different service provider. Telephoning consumers and offering to sell products or services...
Door-to-door and telephone selling

Pages

Publications

Notice of cessation
Building Commission
Form – application
14 May 2014
Demolition permit
Building Commission
Form – application
14 May 2014
Application for demolition permit
Building Commission
Form – application
14 May 2014
Building permit
Building Commission
Form – application
14 May 2014
Certificate of design compliance
Building Commission
Form – application
14 May 2014
Application for building permit – uncertified
Building Commission
Form – application
14 May 2014
Application for building permit – certified
Building Commission
Form – application
24 Feb 2015
Buying a car is a big investment for most people. Make sure you do your homework before doing the deal, regardless of whether it’s through a private seller or with a car yard. Buying a new or used...
Consumer Protection
Fact sheet
31 Jul 2018
Organisations licensed under the Charitable Collections Act 1946 are entitled to visit a house to collect money or sell goods for a charitable purpose. All appeals must be authorised by the governing...
Consumer Protection
Information
03 Nov 2017
Commerce’s strategies for ensuring people with disabilities, their families and carers have equal opportunity to access our services and facilities.
Corporate
Plans
27 May 2014

Pages

Announcements

Residential building work over $20,000 must be covered by home indemnity insurance (HII) which protects owners against the risk of losing the deposit or other financial loss if the builder cannot complete the work or meet a valid claim for faulty or unsatisfactory building work because of death, disappearance or insolvency. Residential builders, owner builders and permit authorities are reminded...
Building Commission
Department News
22 May 2017
A safety investigation has been launched into the novelty items ‘fidget spinners’ following reports of injuries and concerns about some models which contain button batteries. Among the injury reports are an 11 year old boy in Victoria who suffered a serious eye injury from a model with sharp edges and a ten year old girl in the United States who swallowed one of the small parts. Product safety...
Consumer Protection
Media release
18 May 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 134.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 May 2017, most BP sites are increasing their ULP price to 138.9 cpl (an increase of 25 cpl). Most Puma, Caltex and Coles Express sites are increasing their ULP price to 137.9...
Consumer Protection
Media release
15 May 2017
A product recall has been issued for the Rinnai Symmetry inbuilt gas log effect space heater, models RDV3610ETR and RDV3611ETR. It has been identified that under some circumstances the mesh guard may separate from the front of the heater and there is also a remote possibility of glass breakage resulting in a risk of injury. Other Rinnai models are not affected. If you have one of the affected...
EnergySafety
Alert
15 May 2017
With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection WA is a proud supporter of Fraud Week, which this year starts on the 15 th of May and aims to help social media users learn how to spot a scam. Social media profiles often display a lot of personal information, such as your photos, where you have been lately, a record of life events, who you’re connected to and...
Consumer Protection
Department News
12 May 2017
The Building Commission has become aware of a number of ceiling collapses, particularly in homes completed between the years 2005 and 2009, which prompted an investigation into what caused the ceilings to fail. The Building Commission has inspected seven homes where ceiling failures had been reported. The homes inspected were completed during the past 10 or so years. The Building Commission’s...
Building Commission
Media release
11 May 2017
Consumer Protection is reminding buyers of demonstration vehicles that they are entitled to the full term of the manufacturer’s warranty in terms of time, and the clock only starts ticking from the date of purchase. The warranty on a demonstration vehicle is only affected in terms of distance travelled, with the odometer reading at the time of purchase allowed to be deducted. For example, a 5...
Consumer Protection
Media release
11 May 2017
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 135.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 May 2017, most Caltex sites are increasing their ULP price to 139.9 cpl (an increase of 25 cpl). Most Coles Express and Puma sites are increasing their ULP price to 137.9 cpl,...
Consumer Protection
Media release
08 May 2017
A Thornlie man who bought and sold vehicles over a 16 month period without a dealer’s licence has been fined $5,000 by the Armadale Magistrates Court. Majid Hussain Al Asadi had bought 35 vehicles at auction and then sold 18 of them privately on Gumtree between March 2015 and June 2016 while unlicensed, in breach of the Motor Vehicle Dealers Act. He was also ordered to pay costs of $601.50 on 2...
Consumer Protection
Media release
04 May 2017
The Building Services Board has imposed a condition on the building contractor registration of Kalgoorlie builder Simon Pekovich Homes Pty Ltd (BC66114), trading as Amberley Homes .
Building Commission
Media release
03 May 2017

Pages

Subscribe to Topics
Subscribe to RSS - Consumer