Consumer

Topics

The information below will help you use the FuelWatch website and email subscription service. However if you still need help, please see our contact information page. Email service How do I subscribe? Simply complete the registration and you should then receive your first FuelWatch email within a...
FuelWatch
Over the years, the FuelWatch team have recieved thousands of questions about fuel pricing, fuel quality and how to use the FuelWatch service to save money. The sections below will take you to a list of common questions and answers to help you understand FuelWatch and the fuel industry. Data...
FuelWatch
Consumer reviews and testimonials are increasingly being relied upon by consumers as a low cost means of making an informed purchasing decision, especially online. Reviews may be written about a business’ goods or services or about a business or brand itself. As long as the integrity of those...
Buying online
Did you know, you can purchase or be given a second-hand cot that does not meet current safety standards ? Product Safety Australia issues the mandatory standards for cots to help prevent accidents. Second-hand cots have been associated with fatal injuries in children under 12 months old. Young...
Product safety for consumers
Consumer Protection is seeking industry views on the final draft of the new Settlement Agents Code of Conduct 2016. Status : CLOSED Friday 20 May 2016 Background The new code, will replace the existing Settlement Agents’ Code of Conduct 1982 ( the 1982 Code) and implements feedback previously...
Consultations and reports
The following frequently asked questions (FAQs) are provided to assist industry and homeowners to be aware of the regulated construction requirements and building standards and to assist those who wish to upgrade their existing homes for better protection from bush fires. What are the laws and how...
Building safely in bushfire prone areas
Final Report Consumer Affairs Australia and New Zealand recently sought your views on the Australian Consumer Law (ACL). This review is now complete and the Australian Consumer Law Review Final Report has been published on the Australian Consumer Law website. Background The Australian Consumer Law...
Consultations and reports
Self-balancing scooters (also known as hoverboards, gliders, smart boards, sky walkers and mod boards) which do not meet safety requirements are banned by Product Safety Australia. How do I know if my hoverboard meets the safety requirements specified in the mandatory standard? You should seek...
Product safety for consumers
As the National Broadband Network (NBN) rolls out and Telstra's existing fixed line networks are disconnected, monitored fire alarms and lift phones must be migrated to the NBN or other technology platforms. Fire alarm and lift phone services that operate over the top of existing fixed-line voice...
Plant and machinery
This is the second stage in the review of laws affecting co-operatives in Western Australia. Status : Closed - Monday 29 February 2016 Consumers and business who believe they may be affected by proposals to amend the Co-operatives Regulations 2010 were urged to consider the proposed changes and to...
Consultations and reports

Pages

Publications

State of the build The first tranche of sites under the Regional Telecommunications Project are nearing completion with the final six towers to be installed in Salmon Gums, Grass Patch, Peaceful Bay...
Industry Development
Newsletter
07 Jun 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
The Department of Commerce’s Consumer Protection Division is here to help consumers get a fair result if they have a dispute with a trader. One of the processes used by Consumer Protection is called...
Consumer Protection
Fact sheet
28 Apr 2016
This is a range of promotional material showing simple tips to check your second-hand cot is safe for baby.
Cot safety - poster
Cot safety - poster, by Consumer Protection - Product safety
Cot Safety Tips to check if your second-hand cot is...
Consumer Protection
Promotions
29 Apr 2016
Building Commission
Fact sheet
26 Apr 2016
From 8 April 2016 new roof-mounted evaporative coolers being installed on residential buildings that are located in a designated bush fire prone area must be fitted with non-combustible covers. It is...
Building Commission
Fact sheet
24 Oct 2016
Energy Safety carried out an investigation into a fire which occurred in a paddock at 494 Browne Road, Nyabing, East of Katanning on 13 February 2014. The investigation found that the electrical...
EnergySafety
Reports
30 Mar 2016

Pages

Announcements

The average cost of unleaded petrol is set to increase by about 16 cents per litre (cpl) to 133.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 April 2017, most Caltex sites are increasing their ULP price to 137.9 cpl (an increase of 25 cpl). Most 7-Eleven and Puma sites are increasing their ULP price to 136.9, most...
Consumer Protection
Media release
03 Apr 2017
Western Australians are being warned by Consumer Protection and the Building Commission not to deal with a roofing business that is ignoring door-to-door trading laws.
Building Commission
Media release
03 Apr 2017
With Acting Commissioner for Consumer Protection David Hillyard In the wake of the tragic death of a three-month-old in WA last month (February 2017) after he was left momentarily unattended in a baby swing, it is timely to recall the practices, items and environments considered safe for infant sleeping. The case here follows a similar episode in the UK in 2015 where a baby girl died in a bouncer...
Consumer Protection
Media release
31 Mar 2017
Astute property buyers in Mandurah have thwarted an attempt by scammers to steal more than $200,000 from the settlement of a local property. The buyers, a father and son, received an email purporting to be from their settlement agent asking them to deposit the funds into a bank account in order to finalise the settlement of a house purchase. They noticed that the email address was slightly...
Consumer Protection
Media release
30 Mar 2017
A Victoria Park property manager who misled her client regarding a licensing arrangement has been reprimanded and fined $3,000 by the State Administrative Tribunal and had her registration as a real estate sales representative suspended for six months. Samantha Peploe was working for a licensed real estate agency as a property manager and was responsible for managing two properties in Teddington...
Consumer Protection
Media release
29 Mar 2017
A Canning Vale registered building contractor’s misleading and deceptive conduct has resulted in it being fined $2,500 by the Building Services Board.
Building Commission
Media release
29 Mar 2017
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 March 2017, most Caltex and BP sites are increasing their ULP price to 137.9 cpl (an increase of 20 cpl and 18 cpl respectively). Most Puma sites are increasing their ULP price...
Consumer Protection
Media release
27 Mar 2017
Consumer Protection is warning parents and carers of children to be aware of the dangers of treadmills in the home after a three year old girl from South Hedland suffered serious friction burns. Acting Commissioner for Consumer Protection David Hillyard said the accident highlights the risks of children having access to exercise machines. “Many children are seriously injured by friction burns...
Consumer Protection
Media release
27 Mar 2017
The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 March 2017, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 18 cpl). Most Caltex, Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
20 Mar 2017
Consumer Protection is advising members of an Osborne Park gym to come forward after the business premises closed recently. The owner of the building has prevented any access to the operators and members of Selby Health and Fitness since 22 February 2016. More than 40 members have so far lodged complaints with Consumer Protection and talks are underway with the business operators to resolve them...
Consumer Protection
Media release
20 Mar 2017

Pages

Subscribe to Topics
Subscribe to RSS - Consumer