Consumer

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The annual Consumer Protection Awards, first presented in 2004, form part of the Western Australian Government’s ongoing commitment to consumer protection services in our community. They recognise and reward significant contributions in advancing consumer protection in Western Australia. Many...
Consumer Protection Awards
A description of the different categories of the Consumer Protection Awards
Consumer Protection Awards
Registration as an adjudicator falls under the Construction Contracts Act 2004 . (1) The qualifications and experience required by an adjudicator are: (a) a degree from a university or other tertiary institution in Australia in one of the following disciplines or an equivalent qualification from an...
Becoming an adjudicator
Western Australia has some of the driest climatic regions in Australia and is prone to bushfire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. The Building...
Building in bushfire prone areas
The Building Commission protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
Find a registered building service provider or licensed plumber
Only a plumber who holds a licence issued by the Plumbers Licensing Board can legally carry out water supply, sanitary and drainage plumbing work in Western Australia. Licensing plumbers reduces risks to public health, safety and the environment by ensuring they are competent and sufficiently...
Having plumbing work done
The Building Regulations 2012 (the Regulations) requires all private swimming and spa pools that contain water that is more than 300mm deep to have a compliant safety barrier installed that restricts access by young children to the pool and its immediate surrounds. The requirements for safety...
Swimming pools and spas
A sustainable building industry will balance environmental, social and economic issues to ensure a viable and valuable industry for future generations. The building industry includes developing, planning, designing, building, altering, or maintaining the built environment. The manufacturers,...
Sustainability
What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences

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Announcements

With Acting Commissioner for Consumer Protection David Hillyard The tradition of wearing costumes at Halloween has been around for centuries but it’s some of the more recent dressing-up trends that give Consumer Protection cause for concern. In the lead-up to October 31 st , we send product safety officers out to WA stores to inspect Halloween-themed items, which pose a risk to children, but we...
Consumer Protection
Department News
31 Oct 2016
A tree lopper has pleaded guilty to unduly harassing a couple who refused to pay his bill and has been ordered by the Perth Magistrates Court to pay $7,000 in a fine and costs. Sean Robert Weinthal of Wanneroo, an employee of a business formerly trading as Manageable Tree Services , was given a $4,000 fine on 27 October 2016 for undue harassment in connection with a payment for services, in...
Consumer Protection
Media release
31 Oct 2016
Western Australia's tenancy laws are under review to better protect and support victims of family violence in rental properties. Attorney General and Commerce Minister Michael Mischin said an options paper had been released which proposed changes to the Residential Tenancies Act 1987 to complement the Restraining Orders and Related Legislation Amendment (Family Violence) Bill 2016, which was...
Consumer Protection
Media release
28 Oct 2016
A former York real estate agent and his son have been found to have engaged in misleading conduct after a ‘deceitful’ land deal which resulted in a $6 million profit for family members. The State Administrative Tribunal (SAT) has upheld allegations by Consumer Protection against former licensees The King and I Pty Ltd , formerly trading as Colin King Real Estate , and its director Colin Maxwell...
Consumer Protection
Media release
27 Oct 2016
The Building Commission is strongly advising home owners against carrying out their own plaster testing. The advice follows recent media reports and social media posts suggesting the use of a tape adhesion or “sticky tape” test to determine whether plaster has been correctly applied. Home owners are warned that testing their own walls could damage the plaster or paint. Tests should only be...
Building Commission
Department News
25 Oct 2016
The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 127.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 October 2016, most Coles Express sites are increasing their ULP price to 135.9 cpl (an increase of 21 cpl). Most BP, Caltex, Caltex Woolworths and Puma sites are increasing...
Consumer Protection
Media release
24 Oct 2016
Francesco Di Labio (reg. BP7903 – expired), as the nominated supervisor of Dianella building company Frayson Pty Ltd (BC8331 – cancelled), has been ordered by the State Administrative Tribunal (SAT) to pay a fine of $15,000 and costs of $1,000 as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
24 Oct 2016
West Australians looking to make some fast cash are suffering large losses after being scammed by fake companies and websites spruiking investment opportunities. Commerce Minister Michael Mischin said local investors were being lured into binary options trading, which was regarded as a speculative, high-risk investment and involved predicting the movements of commodity, asset or index prices over...
Consumer Protection
Media release
21 Oct 2016
With Acting Commissioner for Consumer Protection, David Hillyard Do you know of an individual or organisation doing great work to help consumers or tenants, or promote product safety in WA? You can now recognise their efforts by nominating for the Consumer Protection Awards 2017. The awards are open to individuals, non-profit groups, businesses, and local government organisations, plus there's a...
Consumer Protection
Department News
20 Oct 2016
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 122.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 October 2016, most Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 129.9 cpl (an increase of 28.1 cpl by Caltex Woolworths, 27 cpl by Coles...
Consumer Protection
Media release
17 Oct 2016

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