Consumer

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Adjudication The claim A claimant can be a person, body or organisation that presents a payment claim in the event of a payment dispute. The claimant can be: a contractor claiming against a principal; a subcontractor claiming against a contractor; or a supplier of goods claiming against a...
Information on the Construction Contracts Act
As part of its function, the Building Commission provides an avenue for both consumers and builders to resolve disputes relating to the carrying out of regulated building services and home building work contracts. These services are provided to parties as an alternative to the commencement of court...
Building service and home building contract complaints
The Building Commission is committed to maintaining collaborative engagement with the building and construction industry on broad policy and procedural matters likely to affect the industry. The Building Commission Advisory Committee (BCAC) is an advisory forum that comprises all occupational and...
Committees
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Building Commission Boards and committees: Building Commission Advisory Committee Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by the Building Commission 6 Star Committee
Boards and committees
Western Australia’s Building Commission oversees the regulation of building, painting, building surveying and plumbing services. With all these regulatory functions focused within a single agency, our industry and consumers benefit from a more consistent and efficient service. The Building Services...
About the Building Commission

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Announcements

A motor vehicle dealer who operated his business from a location that was different to what was allowed by his licence was reprimanded and fined $1,000 by the State Administrative Tribunal (SAT) on 24 February 2016. George Reid Smith , trading as Pearl Motors , was granted a licence to operate his dealership in Broome in February 2011. He informed Consumer Protection in May 2013 that he was re-...
Consumer Protection
Media release
23 Mar 2016
A former real estate agency director has been fined $9,000 and ordered to pay costs of $908 after being convicted of trust account offences at the Perth Magistrates Court on 16 March 2016. Australian Property Exchange Pty Ltd , known as APFX (deregistered), was licensed under the Real Estate and Business Agents Act and managed residential and commercial properties of consumers in Western...
Consumer Protection
Media release
22 Mar 2016
Jandakot builder Kerry George Parsons (BC4277 & BP4277) has been ordered by the Building Services Board to pay a fine of $5,000 for negligent conduct.
Building Commission
Media release
22 Mar 2016
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 121.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 March 2016, most Caltex Woolworths, Coles Express and Puma sites are increasing their ULP prices to 123.9 cpl, an increase of 25 cpl by Caltex Woolworths, 24 cpl by Coles...
Consumer Protection
Media release
21 Mar 2016
With Acting Commissioner for Consumer Protection David Hillyard You only have to look up ‘white van speaker scam’ online to find out it happens all over the world and it’s been going on for years. At the moment back of vehicle sellers are currently popping up in metropolitan Perth and regional WA and we want to make sure people steer clear of them. Reports received by Consumer Protection recently...
Consumer Protection
Department News
21 Mar 2016
On 23 November the State Administrative Tribunal found that Centex Australasia Pty Ltd and Mr Rick Bantleman had breached section 7(1) of the Code of Conduct for Agents and Sales Representatives 2011 (WA) by not acting fairly and honestly. On 21 April 2017, the Court of Appeal overturned this decision and dismissed the case against Mr Bantleman and Centex Australasia Pty Ltd. Media contact (...
Consumer Protection
Media release
28 Apr 2017
Winners of 2016 WA Consumer Protection Awards announced Event coincides with World Consumer Rights Day A community centre, a schools program run by a gas company and a consumer affairs newspaper reporter have been honoured with the top accolades at the 2016 Western Australian Consumer Protection Awards. Commerce Minister Michael Mischin congratulated the winners at a presentation breakfast at The...
Consumer Protection
Media release
17 Mar 2016
Energy Safety and WorkSafe are investigating the suspected electrocution of an electrician who was working at a property in Yokine yesterday. The man was repairing an air-conditioner in the roof space of the premises. Inspectors travelled to the site soon after and are investigating the circumstances. Energy Safety and WorkSafe thoroughly investigate serious electrical incidents and deaths in WA...
EnergySafety
Media release
16 Mar 2016
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 120.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 March 2016, most Caltex Woolworths sites are increasing their ULP prices to 123.9 cpl, an increase of 27 cpl. The majority of Caltex and BP sites are increasing to 122.9 cpl;...
Consumer Protection
Media release
14 Mar 2016
Energy Safety has fined seven sole traders and two companies for selling hoverboards which incorporated non-approved battery-chargers. Director of Energy Safety Ken Bowron said inspections of major retail outlets as well as sellers advertising hoverboards for sale on classifieds websites such as Gumtree have been conducted. "I am deeply concerned that all the sellers we investigated for...
EnergySafety
Media release
11 Mar 2016

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