Consumer

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Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. The Building Commission has a responsibility to ensure that consumers have confidence in the building,...
Building or renovating your home
Adjudication The claim A claimant can be a person, body or organisation that presents a payment claim in the event of a payment dispute. The claimant can be: a contractor claiming against a principal; a subcontractor claiming against a contractor; or a supplier of goods claiming against a...
Information on the Construction Contracts Act
Making a complaint 1. Process for making a complaint 2. Building complaint resolution guide 3. Notice of complaint 4. Complaint form 5. Previous decisions and links 1. Process for making a complaint Who can make a complaint? A complaint under the Building Services (Complaint Resolution and...
Building service and home building contract complaints
The Building Commission is committed to maintaining collaborative engagement with the building and construction industry on broad policy and procedural matters likely to affect the industry. The Building Commission Advisory Committee (BCAC) is an advisory forum that comprises all occupational and...
Committees
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Building Commission Boards and committees: Building Commission Advisory Committee Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by the Building Commission 6 Star Committee
Boards and committees
The now completed Regional Mobile Communications Project (RMCP) has increased mobile phone coverage across regional Western Australia by up to 31 per cent as well as boosted access to next generation broadband services. New mobile communications infrastructure has been installed at 113 sites along...
Regional Mobile Communications Project
Western Australia’s Building Commission oversees the regulation of building, painting, building surveying and plumbing services. With all these regulatory functions focused within a single agency, our industry and consumers benefit from a more consistent and efficient service. The Building Services...
About the Building Commission

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Announcements

Consumer Protection and WorkSafe would like to remind the community and travel industry about the importance of having an alert driver on express coach or bus services going from Western Australia to Victoria for the AFL Grand Final. Acting Commissioner for Consumer Protection Gary Newcombe said footy fans from Perth, heading across the Nullarbor, should seek assurances from coach or bus charter...
Consumer Protection
Alert
29 Sep 2015
Thornlie man Kim Godfrey (PL986 – suspended) has been fined and had his plumbing contractor’s licence suspended by the State Administrative Tribunal (SAT) as a result of disciplinary action by the Plumbers Licensing Board (PLB).
Building Commission
Media release
30 Sep 2015
The average cost of unleaded petrol is set to increase by around 15 cents per litre (cpl) to 136.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 September 2015, most Caltex sites are increasing their ULP prices to 143.9 cpl, most sites increasing by 22 cpl. Most BP sites are increasing to 141.9 cpl; the majority of...
Consumer Protection
Media release
28 Sep 2015
Consumer Protection is warning businesses not to deal with ‘bitumen bandits’ who offer to lay driveways on-the-spot with material supposedly leftover from another job. A report received by Consumer Protection suggests that a British man is approaching business owners in the Willetton area with the offer of immediate start, drive-way laying services, using asphalt in his truck, leftover from...
Consumer Protection
Alert
25 Sep 2015
With Acting Consumer Protection Commissioner Gary Newcombe The Syrian refugee crisis has prompted an outpouring of public support for those in need of aid. Consumer Protection would like to remind Western Australians, who try to make a difference through charitable donations, to choose an established humanitarian charity. Charities in Western Australia need to be licensed and you can check...
Consumer Protection
Department News
25 Sep 2015
An unlicensed car dealer operating mostly from his Yokine home has been fined $8,000 by the Perth Magistrates Court on 24 September 2015. Zaid Tareq Al-Asadi was convicted of buying and selling numerous motor vehicles between October 2012 and June 2014, without having a licence as required by the Motor Vehicle Dealers Act. He was ordered to pay costs of $5,725. Acting Commissioner for Consumer...
Consumer Protection
Media release
25 Sep 2015
A Kalgoorlie real estate agency and its licensee have been reprimanded, fined $8,000 and the agent suspended from holding a licence and triennial certificate for nine months by the State Administrative Tribunal (SAT) after making an illegal withdrawal from the agency’s trust account. Vasad Pty Ltd , trading as Fyson & Associates , and its licensee Christopher Hugh Fyson faced disciplinary...
Consumer Protection
Media release
23 Sep 2015
Three quad bike deaths in Western Australia so far this year have prompted a joint warning from Consumer Protection and WorkSafe about the dangers of these off-road vehicles. Details of this year’s fatalities in WA, according to Safe Work Australia, include: 6 year old boy died in a rollover on a farming property near Southern Cross on 20 April 2015 67 year old man died in a collision while...
Consumer Protection
Media release
22 Sep 2015
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 136.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 September 2015, most Caltex sites are increasing their ULP prices to 141.9 cpl, most sites increasing by 18 cpl. Most BP, Coles and Puma sites are increasing to 139.9 cpl and...
Consumer Protection
Media release
21 Sep 2015
Consumer Protection is warning pet-buyers about a scam Facebook page called ‘Bulldog Puppies for sale in Australia’ as attempts are made to shut the page down. The Acting Commissioner for Consumer Protection, Gary Newcombe, says two consumers have reported losing money after trying to buy puppies through the page, prompting the alert. “A Western Australian woman lost $2,500 when trying to buy a...
Consumer Protection
Media release
21 Sep 2015

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