Consumer

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What is the European House Borer? The European House Borer (EHB) is a destructive pest that targets seasoned coniferous timber including pine, fir and spruce. If allowed to become established it can cause major structural damage to buildings. The adult beetle lays its eggs into cracks, holes and...
European House Borer
The Dividing Fences Act 1961 (the Act) combines with local government by-laws to regulate the erection and maintenance of dividing fences in Western Australia. The Act provides a process for sharing costs between neighbours, the determination of boundaries and a mechanism for courts to deal with...
Dividing fences
Most people’s biggest investment is their home, so it is important that your contract to build or renovate goes smoothly. Resolving disputes can be costly, both personally and financially. The Building Commission has a responsibility to ensure that consumers have confidence in the building,...
Building or renovating your home
Adjudication The claim A claimant can be a person, body or organisation that presents a payment claim in the event of a payment dispute. The claimant can be: a contractor claiming against a principal; a subcontractor claiming against a contractor; or a supplier of goods claiming against a...
Information on the Construction Contracts Act
Making a complaint 1. Process for making a complaint 2. Building complaint resolution guide 3. Notice of complaint 4. Complaint form 5. Previous decisions and links 1. Process for making a complaint Who can make a complaint? A complaint under the Building Services (Complaint Resolution and...
Building service and home building contract complaints
The Building Commission is committed to maintaining collaborative engagement with the building and construction industry on broad policy and procedural matters likely to affect the industry. The Building Commission Advisory Committee (BCAC) is an advisory forum that comprises all occupational and...
Committees
The board advises the Minister and the Building Commissioner about matters relating to the Building Services (Registration) Act.
Boards
Building Commission Boards and committees: Building Commission Advisory Committee Building Services Board Plumbers Licensing Board Plumbing Industry Reference Group (PIRG), a committee of the Plumbers Licensing Board hosted by the Building Commission 6 Star Committee
Boards and committees
The now completed Regional Mobile Communications Project (RMCP) has increased mobile phone coverage across regional Western Australia by up to 31 per cent as well as boosted access to next generation broadband services. New mobile communications infrastructure has been installed at 113 sites along...
Regional Mobile Communications Project
Western Australia’s Building Commission oversees the regulation of building, painting, building surveying and plumbing services. With all these regulatory functions focused within a single agency, our industry and consumers benefit from a more consistent and efficient service. The Building Services...
About the Building Commission

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Announcements

A migrant family whose names appear on Fremantle’s Welcome Walls has been the target of a scam attempt, with Consumer Protection and the Western Australian Museum concerned that others in WA’s migrant community may also be targeted. The Welcome Walls, which were completed by the WA Museum in 2010, pay tribute to migrants who arrived in WA by sea and their names are listed on 400 panels outside...
Consumer Protection
Media release
19 Nov 2015
A solar company has been fined a total of $15,000 by the Midland Magistrates Court for breaking laws relating to the rights of consumers to a cooling off period and for making a false or misleading representation on promotional leaflets. Polaris Solar Pty Ltd (in liquidation) was convicted on 16 November 2015 of committing four offences against the Australian Consumer Law (ACL) for failing to...
Consumer Protection
Media release
17 Nov 2015
Red tape reforms set to save West Australians at least $150 million during the next five years have been revealed in the State's inaugural Red Tape Reduction Report Card.
Building Commission
Department News
17 Nov 2015
From 1 November 2015 Great Lakes Australia (GLA) commenced issuing Home Indemnity Insurance (HII) Policies via their agent Residential Builders Underwriting Agency (RBUA) with all Calliden HII Policies transferred over to GLA via a Scheme of Arrangement. All Western Australian HII policies are now issued by either RBUA or QBE Insurance. Further information on HII can be found on the Home...
Building Commission
Department News
17 Nov 2015
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 131.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 November 2015, most Coles Express sites are increasing their ULP prices to 139.9 cpl, most sites increasing by 20 cpl. The majority of BP, Caltex and Caltex Woolworths sites...
Consumer Protection
Media release
16 Nov 2015
With Acting Consumer Protection Commissioner Gary Newcombe Due to their popularity at Halloween-time, I recently used my weekly Community News column to remind consumers to have their eyes open to the potential safety risk posed by short-term wear lenses that allow you to change your eye colour temporarily, or to display a fun pattern over your iris. This week a Facebook post by a mum in the UK,...
Consumer Protection
Department News
10 Nov 2015
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 131.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 November 2015, most Coles Express sites are increasing their ULP prices to 137.9 cpl, most sites increasing by 25 cpl. The majority of BP, Caltex, Caltex Woolworths and Puma...
Consumer Protection
Media release
09 Nov 2015
Shelley painting company Jackal Nominees Pty Ltd and its director Fortunato (John) Giovanni Del Fante , trading as Pedrini Painting – Del Fante , have been ordered to pay fines of $10,000 and costs of $414.60 each after being successfully prosecuted by the Building Commissioner for registration and contractual offences that occurred when the company was not registered.
Building Commission
Media release
09 Nov 2015
Feedback is being sought on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. Acting Commissioner for Consumer Protection Gary Newcombe is encouraging consumers and anyone involved in the industry to have their say through a consultation paper released today (Friday 6 November 2015). “With more than two million motor vehicles...
Consumer Protection
Media release
06 Nov 2015
An unlicensed motor vehicle dealer who was fined $20,000 and ordered to pay costs of $563 by the Armadale Magistrates Court about three months ago has had his fine reduced to $12,000 and costs increased to $1,058.10 this week. 23-year-old Joshua Robert Clifford WAYNE, currently of Roleystone, had purchased 59 vehicles and sold 50 from July 2013 to March 2015 without having a licence as required...
Consumer Protection
Media release
06 Nov 2015

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