Debt collector

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The AMC Jakovich Centre is a large modern facility located in the Technology Precinct of the prestigious Australian Marine Complex in Henderson. Featuring a range of spacious meeting rooms fitted with state-of-the-art equipment, the centre is available for all events ranging from small groups and...
Jakovich Centre
Technology Park, Bentley, is Western Australia's premier location for technology driven and innovative organisations dedicated to information technology and telecommunications, renewable energy, clean technologies and life sciences. The Park was opened in 1985 as a strategic priority to encourage...
Technology Park
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
A list of the legislation Consumer Protection administers is available from the State Law Publisher . All Western Australian Acts and Regulations are also available for download in PDF or Word format from the State Law Publisher .
About us
usinesses and people working in certain industries must be licensed or registered with Consumer Protection. Abbreviations shown in brackets below represent the code for the type of licence. Motor vehicle industry Dealers (MD) Repairers (MR) Repair businesses (MRB) Salespeople (MS) Yard managers (MY...
Tradespeople
It is unlawful to use physical force, coerce or unduly harass someone about the supply of, or payment for, goods or services. Undue harassment means unnecessary or excessive contact or communication with a person, to the point where that person feels intimidated, tired or demoralised. Coercion...
Sales practices
When the debt relates to the provision of a financial service e.g. debts relating to credit card accounts, loans, finance provided by a finance company or fees for the provision of financial advice, the ASIC is responsible for dealing with misconduct associated with debt collection activity. When...
Complaints
Laws that apply to debt collectors Fair Trading Act 1987 This Act is based on the Trade Practices Act 1974 (Commonwealth) and mirrors its misconduct prohibitions. Unauthorised Documents Act 1961 This Act bans the design of collection letters of demand so that they resemble court documents...
Debt collector restrictions and conduct
Debt collection is a legitimate and necessary business activity that involves recovering payment from consumers for outstanding debts they are legally obliged to pay. A debt collector is a person who, on behalf of another person, collects or requests payment of debts. Debt collectors operating in...
Debt collector restrictions and conduct
The National Credit Code precludes collectors and creditors from entering onto residential premises to take possession of mortgaged goods without Court approval or written consent from the occupier of the premises. In addition the Criminal Code states a person who, without lawful excuse, enters a...
Repossessions

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