Home buyer / owner

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The Consumer Protection Division sought the views of the community as part of a review of laws that regulate retirement villages in Western Australia. Status: Closed All those interested in this area were urged to read the consultation paper and put in a submission by the closing date so their...
Consultations and reports
What is carbon monoxide? Carbon monoxide is a colourless, odourless, poisonous gas which may be produced by faulty, poorly maintained or misused gas appliances. You may not know you have been exposed to potentially fatal levels of carbon monoxide until the symptoms of poisoning become severe...
Gas appliances
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Consumer Protection was seeking the views of the community as part of a review of laws that regulate residential parks in Western Australia. Status: Closed Closed: 12 September 2014 UPDATE: 2016 Final report - DRIS Background The purpose of this review was to assess the effectiveness of the...
Consultations and reports
Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable pool with very little water, it only takes seconds for a child to drown. Inflatable and portable pools can present a danger as they are not usually fenced and may not be completely emptied...
Home safety
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Bill Johnston MLA, Minister for Commerce, are available from the Government Media Office page .
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations and reports

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Publications

Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
12 Mar 2015
The information on this fact sheet is available on the following pages: Property investment seminars Rent to buy a property Off the plan property contracts This fact sheet contains only general...
Consumer Protection
Fact sheet
01 Sep 2017
The information for tenant sheet provides a brief outline of the rights and responsibilities of the tenant and lessor under the Residentail Tenancies Act. There are two types of information sheet -...
Consumer Protection
Form – agreement
12 Nov 2015
Consumer Protection
Fact sheet
28 May 2014
This advisory letter is issued by the electrical contractor or electrician to the owner or occupier to inform them that unenclosed joints were found and remedial work is to be carried out.
EnergySafety
Advisory note
02 May 2014
This is what an electrical safety certificate looks like. You should receive one from your electrical contractor within 28 days of the electrical work (other than repairs) being done.
EnergySafety
Information
02 May 2014
Building work, including construction, erection, assembley or placement of buildings or incidental structures, site work or demolition work, may adversely affect neighbouring properties and adjoining...
Building Commission
Fact sheet
17 Aug 2015
This fact sheet is a guide to making your new home is sustainable, energy efficient and easy to run. What is an energy efficient house? An energy efficient house uses less energy than an existing...
Building Commission
Fact sheet
28 May 2014
When dealing with building disputes relating to a regulated building service, the Building Commission may require the parties to a complaint to provide further details about the complaint. These...
Building Commission
Fact sheet
28 May 2014
A sample complaint letter for unsatisfactory building work. Your name Your address Your phone number Your email address (if you have one) Date Name of builder Street Suburb/town State Postcode Dear...
Consumer Protection
Template
28 Apr 2016

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Announcements

Maddington company Great Aussie Patios Pty Ltd and its sole director and secretary Marcus Graham Fulker have been successfully prosecuted by the Building Commissioner for contractual offences committed in the supply and installation of a patio in Hazelmere in 2015.
Building Commission
Media release
26 Oct 2017
Wembley Downs builder Peter Clyde Carman (BC100666 – expired & BP100822 – restricted) has been fined $4,000 by the Building Services Board for submitting a misleading building permit application to the City of Karratha in 2014.
Building Commission
Media release
25 Oct 2017
The Building Commission’s supplementary audit of Perth Children’s Hospital (PCH) fire walls has found isolated areas of non-compliance but no systemic issues that pose an ongoing concern for the safety of occupants.
Building Commission
Media release
23 Oct 2017
Recent fire events in Australia and worldwide have highlighted the importance of fire safety in high-rise apartment buildings.
Building Commission
Media release
02 Oct 2017
A Warrenup man has been prosecuted by the Building Commissioner for registration and contractual offences he committed while contracting for and constructing three sheds, in Robinson, Elleker and Warrenup, in 2014.
Building Commission
Media release
28 Sep 2017
The Building Commission has confirmed that testing found no asbestos-containing building products and materials supplied by Yuanda Australia in its general inspection of 13 Western Australian buildings.
Building Commission
Media release
31 Aug 2017
Margaret River registered builder William Robert Price (BC10294 & BP10294) has been fined $5,000 by the Building Services Board for negligent conduct.
Building Commission
Media release
30 Aug 2017
On 16 August 2017 building company SRM Construction Pty Ltd (reg. BC12999) appointed Michael Joseph Ryan and Ian Charles Francis of FTI Consulting (Australia) Pty Ltd as joint liquidators of the company. The Building Commission is investigating claims that home owners may not have received a valid policy of home indemnity insurance from the builder in accordance with its obligations under the...
Building Commission
Department News
22 Aug 2017
On 2 August 2017 building company Ravlich & Clent Constructions Pty Ltd (reg. BC13924) voluntarily appointed Shaun Boyle of DCS Advisory as the administrator of the company. Home owners who have entered into a home building work contract with Ravlich & Clent Constructions and have unfinished, faulty or unsatisfactory work should be covered by home indemnity insurance (HII). They are...
Building Commission
Department News
04 Aug 2017
Perth registered building contractor PTG Construction and Development Pty Ltd (reg. BC31514) and its director and nominated supervisor Pengtao Wen (BP100575) have been fined a total of $8,000 by the Building Services Board for misleading and negligent conduct.
Building Commission
Media release
03 Aug 2017

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