Landlord / lessor

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This overview explains how personal information is collected, used and disclosed by the Bond Administrator and officers authorised under the Residential Tenancies Act 1987 and the Residential Parks (Long-stay tenants) Act 2006 (the Acts). Personal information collected by the Bond Administrator...
Bonds
What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
Quick close this page To close this window immediately, click on the orange exit button (right) or press Ctrl +W. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au WA’s tenancy laws are changing and residential parks laws to support victims of family...
Having problems with renting a home?
The Residential Tenancies Act 1987 (the Act) defines the rights and responsibilities of lessors. Failing to meet certain responsibilities can result in the Department issuing an infringement notice (also referred to as a modified penalty) or prosecuting offending lessors before a Court. Only a...
Having problems with renting a home?
In the event of a disaster such as a storm, flood, bushfire or earthquake both the tenant and landlord have rights and responsibilities. Two fact sheets have been created to help with answer common questions: Information for tenants Information for landlords The fact sheets include advice on what...
Security, safety, maintenance and entry rights
Clandestine drug laboratory sites, commonly known as clan labs, are places where illegal drugs are manufactured. Criminal producers often use rental properties, although they also use commercial properties, remote rural properties and hotel and motel accommodation. Clan labs pose a number of risks...
Having problems with renting a home?
In the early hours of 14 June 2017, fire engulfed a 24-storey apartment block in West London’s North Kensington district known as the Grenfell Tower, causing at least 80 deaths and many injuries. While English authorities are still investigating the cause of the fire and its rapid spread, initial...
Compliance and audit
David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
BondsOnline is for licensed real estate agents and the tenancies they manage. It is also available for private landlord organisations managing significant property portfolios (not individual private landlords / lessors). All licensed real estate agents undertaking property management services are...
Bonds
Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Non-English speaking consumers

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Publications

7 August Health and safety issue: mould, electrical safety & unsafe pool gate latches Don’t let mould take hold During the winter months, household mould can take hold. Aside from being unsightly...
Consumer Protection
Bulletin
08 Aug 2018
19 July Homelessness Week event for landlords You are invited to hear a variety of speakers talking about action that landlords can take to prevent and respond to homelessness on 9 August 2018...
Consumer Protection
Bulletin
19 Jul 2018
16 July 2018 Considering buying a rent-roll? Buying a rent-roll can be an attractive way to grow your business. However, it can be a complex undertaking and a source of headaches down the road if not...
Consumer Protection
Bulletin
18 Jul 2018
10 July 2018 Bond money must be lodged with the Bond Administrator no later than 14 days after you have received the money from the tenant. This includes any bond assistance loan money that may have...
Consumer Protection
Bulletin
11 Jul 2018
20 June 2018 From Monday 2 July 2018 our cashier counter services will be located on Level 1 at 303 Sevenoaks Street, Cannington WA 6107. Payments will no longer be accepted at 140 William Street...
Consumer Protection
Bulletin
22 Jun 2018
New regulations have come into effect which requires electricity to be switched off before people enter the roof space. To assist workers in notifying homeowners of the new regulations the WorkSafe...
WorkSafe
Information
05 Jul 2018
Disputes relating to the condition of a property at the end of a tenancy are not uncommon. Mandatory Property Condition Reports (PCRs) were introduced in July 2013 in order to minimise the number of...
Consumer Protection
Bulletin
31 May 2018
8 May 2018 WA landlords are still being duped into renting their properties to crime gangs who turn their investment homes into cannabis grow-houses, causing extensive damage to the property...
Consumer Protection
Bulletin
08 May 2018
Property settlement fact sheet
Consumer Protection
Fact sheet
18 Apr 2018
residential tenancy laws - rent increases FAQ
Consumer Protection
Information
18 Apr 2018

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Announcements

Local governments are working to clear a backlog of inspections of private pool safety barriers in the wake of an Ombudsman Western Australia report on children drowning. The law requires that WA local councils inspect private pools in their jurisdiction at least once every four years to ensure they have complying fences or other safety barriers. In last year’s investigation report on ways to...
Building Commission
Media release
20 Sep 2018
Consumer Protection is encouraging Perth landlords to attend a Shelter WA Homelessness Week Event, to learn about ways to help tenants experiencing family violence and other serious problems. Commissioner for Consumer Protection David Hillyard said the ‘Landlords Making A Difference’ session on 9 August in Maylands is a great opportunity for owners of rental homes to hear from government,...
Consumer Protection
Media release
19 Jul 2018
Residential property owners in WA need to be on the ball when it comes to smoke alarms and the laws governing them. The recent house fire in Thornlie, where two lives were lost, is a tragic and timely reminder of the importance of the alarms as in that case the alarm was found not to be working. Western Australian laws require the owner of a dwelling to have compliant smoke alarms and residual...
Building Commission / EnergySafety
Media release
27 Jun 2018
A series of controlled burns filmed by the Department of Fire and Emergency Services have shown how rapidly fire, smoke and toxic fumes can fill a room and turn deadly. A fire in a modern home has the potential to spread and engulf a room in under five minutes. The vision of the controlled burns demonstrates the need for Western Australians to treat home fire safety as a priority this winter by...
Consumer Protection / EnergySafety
Media release
27 Jun 2018
Rand Transport (1986) Pty Ltd was handed a $45,000 fine and a $2900 costs penalty in the Perth Magistrate Court following serious ammonia gas burns to a contract worker. Rand, a cold storage food distributor, pleaded guilty to failing to provide and maintain a safe workplace where contractors were not exposed to hazards. On 11 December 2014, during the construction of a dividing wall within a...
WorkSafe
Media release
30 May 2018
With Commissioner for Consumer Protection David Hillyard While WA’s high rainfall this year has been good for farmers and the dams, it has one adverse consequence and that is a spike in enquiries and complaints to Consumer Protection about mould in rental properties. It is a significant issue with about 1,200 phone enquiries and complaints received since January 2015, mostly during the winter...
Consumer Protection
Media release
05 Oct 2017
With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018
FGS Contracting Pty Ltd and the Director Ryan Wayne Franceschi, were fined today in the Perth Magistrate Court in relation to serious injuries caused to a 17 year old worker in Esperance. FGS Contracting Pty Ltd was fined $225,000 for failure to meet their duty to provide a safe workplace and for failing to ensure the correct high-risk work license. Additionally, Franceschi as the Director was...
WorkSafe
Media release
18 May 2018
Axedale Holdings Pty Ltd, trading as Shaw’s Cartage Contractors, was fined in relation to the deaths of two labourers. The deaths were caused by falling concrete tilt-up panels at a Perth construction site. Axedale, among three parties charged, pleaded guilty to failing to ensure the safety of workers, and that failure causing the death of Joseph McDermott and Gerard Bradley. The fine totalled $...
WorkSafe
Media release
18 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018

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