Landlord / lessor

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Search for a licensed car repairer, real estate agent, settlement agent, land valuer, car dealer, employment agent or debt collector. You can also see if your favourite electrician (issued by Energy Safety ), gasfitter (issued by Energy Safety ) or plumber (issued by Plumbers Licensing Board ) is...
Licence and registration search
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
Contact Consumer Protection
Some laws set out considerations for regional areas, in particular areas above or below the 26th parallel, for example retail trading hours and residential tenancies. This map shows the location of the 26th parallel in Western Australia which is located at Shark Bay on the coast. Map indicating the...
Online resources
If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the premises. The order can be enforced with a warrant authorising a bailiff to evict them. If the Magistrates Court makes an order that the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property
The lessor can ask a prospective tenant to complete an application form to help them assess the suitability of a tenant. A lessor can also look in a tenancy database . If they do they must let the prospective tenant know, in writing, which database they use and if they find any information. A...
Beginning a tenancy
During the 1970s and early 80s, joints in electrical cables in ceiling spaces of dwellings and buildings were often only wrapped in insulating tape. The insulating tape dries out over time and may have fallen away, presenting an electric shock risk to persons who enter the ceiling space. Where a...
Electrical installations
A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or chattels, outstanding water usage charges or unpaid rent. When a tenant pays the bond, the lessor must give a receipt on the...
Bonds
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with the other person. Standard forms and notices When a notice is served, proper procedures must be...
Notices and condition reports
Status: Closed 17 May 2012 The Residential Tenancies Amendment Act 2011 was passed by the Western Australian Parliament in November 2011. The act will substantially amend existing tenancy obligations under the Residential Tenancies Act 1987 . The Act was the result of extensive research and...
Consultations and reports

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Publications

22 September 2017 Your tenant is late paying the rent, so what action can you take? You have received a complaint about your tenant’s antisocial behaviour, or suspect that there are extra people...
Consumer Protection
Bulletin
27 Feb 2018
14 September 2017 Your tenant notifies you the hot water system at your rental property is broken or the sprinkler head is broken, what would you do? If you want to avoid an all-too-common...
Consumer Protection
Bulletin
14 Sep 2017
Eastern states criminals target Perth landlords South-East Asian crime gangs, based in the eastern states, are renting Perth homes and turning them into indoor cannabis farms – dozens of homes have...
Consumer Protection
Fact sheet
06 Sep 2017
Consumer Protection receives many enquiries from tenants about the presence of mould in their rental properties. The tenants are often concerned about the impact of the mould on their health, and the...
Consumer Protection
Bulletin
29 Aug 2017
28 July 2017 Landlady illegally changes locks on sick elderly tenant (Marlene Pavlovich) A landlady who entered a rental property illegally to conduct renovations and changed the locks while the...
Consumer Protection
Bulletin
08 Sep 2017
16 August 2017 A fire which damaged a rental property in Orelia has sparked concern about the dangers posed by cannabis grow-houses when the power to the home is by-passed. About 1.30pm on 15 July...
Consumer Protection
Bulletin
13 Sep 2017
DECISION REGULATORY IMPACT STATEMENT The recommendations detailed in this paper represent the Department’s final recommendations to Government arising from the statutory review process. A summary of...
Consumer Protection
Consultations / public comment
24 Aug 2017
21 July 2017 A ceiling collapse can cause serious injury to anyone present at the time of collapse and it can also cause extensive damage to a room’s contents and structure. Repairing a ceiling costs...
Consumer Protection
Bulletin
17 Aug 2017
28 June 2017 Be aware - changes to the law Be aware - changes to the law On 3 July 2017, changes to the Residential Tenancies Act 1987 and the Residential Tenancies Regulations 1989 will come into...
Consumer Protection
Bulletin
30 Jun 2017
14 June 2017 Consumer Protection is seeking community and Industry feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not...
Consumer Protection
Bulletin
15 Jun 2017

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Announcements

A Joondanna landlord, who also manages his family’s properties, has been fined a total of $5,500 and ordered to pay $9,000 in costs after making an illegal entry into a tenancy database and failing to properly process bond payments received from tenants. Tomas Mijatovic , trading as TRM Property Services , was found guilty by the Perth Magistrates Court on 8 September 2016 of two charges relating...
Consumer Protection
Media release
12 Sep 2016
A registered real estate sales representative has been fined a total of $8,000 and given a criminal conviction by the Joondalup Magistrates Court for managing a property without an agent’s licence as well as for breaching tenancy laws. Ebony Te Whakaaronga Cheetham of Clarkson was convicted in her absence on 22 April 2016 and also ordered to pay costs of $700. In December 2013 Ms Cheetham offered...
Consumer Protection
Media release
28 Apr 2016
A licensed real estate agent has been reprimanded and fined $3,000 by the State Administrative Tribunal (SAT) over unauthorised withdrawals from a trust account used in the management of a property in Forrestdale. Atul Kapoor , trading as Harcourts Elite Real Estate of Canning Vale, had also received management fees without having a valid appointment to act as a property manager. The SAT ordered...
Consumer Protection
Media release
18 Apr 2016
A former real estate agency director has been fined $9,000 and ordered to pay costs of $908 after being convicted of trust account offences at the Perth Magistrates Court on 16 March 2016. Australian Property Exchange Pty Ltd , known as APFX (deregistered), was licensed under the Real Estate and Business Agents Act and managed residential and commercial properties of consumers in Western...
Consumer Protection
Media release
22 Mar 2016
A woman who repeatedly broke WA tenancy laws when renting out a Bentley property has been fined $7,200 and ordered to pay court costs of $396. 56-year-old Bozena Sakowski pleaded guilty to 24 contraventions of the Residential Tenancies Act 1987 during a hearing at the Perth Magistrates Court on 15 March 2016. Eight convictions, with fines of $500 per charge, related to failure to lodge a security...
Consumer Protection
Media release
17 Mar 2016
A Mandurah real estate agency, its licensee and property manager have been reprimanded by the State Administrative Tribunal for initially failing to take proper preventative measures after being targeted in an attempted property fraud. Peel Realty Pty Ltd , trading as Raine and Horne Mandurah , its licensee Peter Ronald Vetten and property manager Galinda Hodge were reprimanded for failing to...
Consumer Protection
Media release
24 Dec 2015
A landlord who spent tenants’ security bonds, harassed a tenant and took too much rent money up front, has been fined $24,000 after Consumer Protection prosecuted him for breaching tenancy laws. 37-year-old Carl Raymond Olsen of Meekatharra, who owned and leased out a property in High Wycombe during 2013 and 2014, failed to appear at the Midland Magistrates Court to face charges on 27 October...
Consumer Protection
Media release
29 Oct 2015
A real estate agent has been reprimanded and fined $3,000 by the State Administrative Tribunal for failing to exercise due skill, care and diligence over the depositing and recording of payments from tenants. Chukwudi Nnamdi Ejindu , trading as Black Swan Real Estate of Landsdale, had accepted 13 cash payments from tenants between January 2013 and June 2014 and held them in his office safe. It...
Consumer Protection
Media release
22 Oct 2015
A Kalgoorlie real estate agency and its licensee have been reprimanded, fined $8,000 and the agent suspended from holding a licence and triennial certificate for nine months by the State Administrative Tribunal (SAT) after making an illegal withdrawal from the agency’s trust account. Vasad Pty Ltd , trading as Fyson & Associates , and its licensee Christopher Hugh Fyson faced disciplinary...
Consumer Protection
Media release
23 Sep 2015
With Commissioner for Consumer Protection Anne Driscoll In July 2014 Consumer Protection saw a growth in mould issues, raised mostly by tenants but also by landlords and property managers in WA. The seasonal spike, also seen in 2013, can be attributed to cooler, wetter weather and means we’re expecting similar figures around now and in the months up to October. Mould is a fungus that thrives on...
Consumer Protection
Department News
11 Aug 2015

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