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You can contact the Seniors's Housing Centre team by telephone, email or visiting our office. Phone 1300 367 057 Email seniors.housing@dmirs.wa.gov.au Office Perth CBD Location Level 2, 140 William Street PERTH WA 6000 Please note we have moved from our previous location, which was Ground Floor,...
Seniors Housing Advisory Centre
The following information is also available on the Seniors housing guide - contracts and agreements fact sheet. Family agreements A family agreement is an arrangement made between an older person and another party, usually family, friends or carers. The older person agrees to sell or transfer their...
Contracts and agreements
All home sellers and landlords must ensure that residual current devices (RCDs) are installed in accordance with the Wiring Rules to protect all power points and lighting circuits. RCDs save lives RCDs cut the electricity supply instantly if a person touches a live part and receives a shock. By...
Residual Current Devices (RCD)
Whether building, buying, renting, moving to a retirement village, purchasing services or refinancing, you are likely to be entering into a legal contract between yourself and another party. The following information is also available on the Seniors housing guide - Contracts and agreements fact...
Contracts and agreements
Home ownership may not suit everyone's budget or lifestyle so it may be worthwhile considering the alternatives: Boarding and Lodging If you are a boarder, you pay rent to stay at another person's property and meals are usually provided. Lodgers pay rent to stay at another person's property, but...
Buying a property
Under a rent-to-buy scheme, the seller makes a rental agreement with the buyer at an above market rent rate. The buyer may only exercise the ‘option to buy’ at the end of the rental period if they can get the finance to pay the balance of the agreed purchase price and have complied with the terms...
Buying a property
iRentWA app iRentWA has been developed for renters in Western Australia based on residential tenancy laws to give you information about your rights and responsibilities as well as handy tools to help throughout your tenancy. You can use iRentWA to: easily calculate the maximum amount you might have...
Renting tools
If you believe that the estimated sale value of the abandoned goods is less than it will cost you to remove the goods, store the goods for at least 60 days and sell the goods at public auction you can choose to dispose of the goods. Before you just dispose of the goods, you should be aware that the...
When a tenancy ends
If the estimated sale value of goods, including motor vehicles, caravans, trailers or boats, is more than it would cost for you to remove, store and sell the goods at public auction, you must store the goods immediately in a safe place and manner for at least 60 days. What you need to do when you...
When a tenancy ends
Circumstances of abandonment The most common circumstances in which a tenant vacates a property and leaves goods behind are: tenancy has ended normally tenancy has been terminated by a court order tenant has been evicted by the bailiff tenant has abandoned the property owing rent tenant has been...
When a tenancy ends

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Publications

23 March 2017 Welcome and thank you for subscribing to the landlord’s bulletin. Consumer Protection has recognised the potential demand for a subscription information service for landlords after...
Consumer Protection
Bulletin
08 Sep 2017
Landlord's bulletins provide topical information and reminders for property managers, agents and landlords. Have you subscribed? Make sure you are up to date with the latest reminders, news and law...
Consumer Protection
Bulletin
18 Sep 2018
Charts showing the process for serving notices to tenants for a breach.
Consumer Protection
Information
14 Aug 2018
There are a number of notices designed to help the lessor, property manager and tenant/s deal with various issues. Only issue a notice after you have tried to negotiate the problem or dispute with...
Consumer Protection
Form – notification
04 Oct 2017
Buying a property to rent out is a popular form of long-term investment in Australia. Before deciding to take on a rental property you should consider its value, how much it can earn, the cost of...
Consumer Protection
Fact sheet
07 Sep 2017
Information about the use of these forms are available from the following pages: Storing abandoned goods from a rental property Disposal of abandoned goods at a rental property Please be aware a...
Consumer Protection
Form – application
01 Nov 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
5 November 2015 A lessor has been fined $24,000 after the Consumer Protection Division of the Department of Commerce (Consumer Protection) prosecuted him for breaches of the Residential Tenancies Act...
Consumer Protection
Bulletin
18 Nov 2015
FAQs – licensed agents Why an electronic submission system? Electronic transactions or eTransactions gives you the ability to submit tenancy bond lodgements, variations (tenant and lessor changes)...
Consumer Protection
Fact sheet
01 Sep 2017

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Announcements

A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
Only four months after its official launch, Consumer Protection’s iRentWA smartphone app is proving extremely popular with WA tenants. So far the app has been downloaded by 4,175 iPhone and Android phone users, giving them essential information on tenancy laws and handy tools to help them manage their tenancy. Commissioner for Consumer Protection Anne Driscoll is confident the app will help...
Consumer Protection
Media release
29 Jan 2015
Tenancy regulations have changed which require tenants to be given vital information about potential hazards for children in the home. The regulations which underpin the Residential Tenancies Act mean that tenants must be given an information sheet outlining their key rights and obligations at the beginning of a new tenancy. Commissioner for Consumer Protection Anne Driscoll said that the forms...
Consumer Protection
Media release
23 Jan 2015
Free app provides handy information for tenants Useful reminders and other tools help tenants know their legal rights Western Australian tenants will be able to manage their tenancy at the click of a button thanks to a new smartphone app launched today. Commerce Minister Michael Mischin said the free app would help tenants easily calculate the maximum amount they might have to pay a landlord...
Consumer Protection
Media release
08 Oct 2014
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
Unfortunately there was an error in the media release headed “Warning issued on dangerous solar isolating switches” date May 21, 2014.
EnergySafety
Media release
22 May 2014
Energy Safety has issued a public warning about dangerous switches used in some solar systems installed since January 1, 2012. Director of Energy Safety Ken Bowron said today the switches formed part of all solar photo-voltaic installations. “They are used to disconnect the current produced by solar panels so electricians can work safely on the electrical installation of a home or business,” Mr...
EnergySafety
Media release
21 May 2014
Consumer Protection is calling for community and industry comment on a proposal to deregulate the fees charged by settlement agents and land valuers in WA. Currently WA is the only state to fix a maximum amount that settlement agents and land valuers can charge for their services. There are currently about 660 licensed settlement agents and 840 licensed land valuers in WA. Acting Commissioner for...
Consumer Protection
Media release
13 May 2014

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