Licence holders

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National licensing (NOLs) in Western Australia On 13 December 2013 the Council of Australian Governments (COAG) decided not to proceed with national occupational licensing. Status: Closed 30 September 2013 Information session A public information session on the current status of the national...
Consultations and reports
A list of the legislation Consumer Protection administers is available from the State Law Publisher . All Western Australian Acts and Regulations are also available for download in PDF or Word format from the State Law Publisher .
About us
usinesses and people working in certain industries must be licensed or registered with Consumer Protection. Abbreviations shown in brackets below represent the code for the type of licence. Motor vehicle industry Dealers (MD) Repairers (MR) Repair businesses (MRB) Salespeople (MS) Yard managers (MY...
Tradespeople
You must have a motor vehicle repair certificate if you carry on the business of motor vehicle repair work as prescribed under the Motor Vehicle Repairers Regulations in Western Australia. A motor vehicle repairer's certificate is a "licence" for individuals who: own a repair business and do repair...
Motor vehicle repairers
To be a certified motor vehicle repairer, applicants must demonstrate they are sufficiently qualified in each class of repair work for which they are applying. The methods for qualifying for certification are outlined below. Formal qualification and training The qualifications a person must have...
Motor vehicle repairers
A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers
A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...
Vehicle sellers
Participants operating outside of the State, or in its remote and regional areas, will be given adequate opportunities to obtain their CPD points. Remote (regional WA) participants A remote participant is any participant whose principal place of business falls outside a 100km radius of: Perth,...
Real estate agents and sales representatives
Consumer Protection will only grant you an exemption in extenuating circumstances. Consumer Protection may exempt you from having to complete part or all of your CPD activities. Where you are granted a partial exemption, your CPD points required will be reduced proportionately. For instance, if...
Real estate agents and sales representatives
Mandatory activities Each year, participants must obtain ten CPD points. Consumer Protection will review the needs of the industry annually. Mandatory activities are paid for by Consumer Protection*. Participants are required to attend mandatory activities each year that are relevant to their...
Real estate agents and sales representatives

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Publications

Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
27 May 2015
The transition table outlines changes between the Interim Code of Fair Practice for Retirement Villages in the Fair Trading (Retirement Villages Interim Code) Regulations (No. 2) 2014 which expires...
Consumer Protection
Policies
07 Apr 2015
11 March 2015 A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla...
Consumer Protection
Newsletter
18 Jun 2015
Manual and online assessment for mandatory CPD 2012 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you...
Consumer Protection
Guide / handbook
06 May 2015
This publication is intended as a guide to the prescribed Compulsory Professional Development (CPD) program for all individuals licensed to carry on business in Western Australia as real estate or...
Consumer Protection
Guide / handbook
29 Mar 2017
<<Date>> The Trust and Audit Team Registration and Monitoring Branch Consumer Protection Department of Commerce Locked Bag 14 Cloisters Square Perth WA 6850 By email : audits@commerce.wa...
Consumer Protection
Template
18 Feb 2015
Manuals and online assessment for mandatory CPD 2012 for r eal estate agents, business brokers and sales representatives. You should download and read the manual before doing the assessment. The...
Consumer Protection
Training material
06 May 2015
5 February 2015 Key points to remember For security bonds held in a financial institution in relation to residential tenancy agreements which commenced prior to 1 July 2013, Consumer Protection urges...
Consumer Protection
Bulletin
18 Jun 2015
5 January 2015 Consumer Protection expects agents will be preparing their business trust account records for the audit period, 1 January 2014 to 31 December 2014 for submission to their auditor...
Consumer Protection
Bulletin
18 Jun 2015
5 September 2014 The Australian Securities and Investments Commission (ASIC) will soon be contacting business name holders, who have not renewed their business name registration, about its intention...
Consumer Protection
Bulletin
18 Dec 2014

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Announcements

On Friday, 15 August, WorkSafe will move from its home in West Perth to new offices in Cannington. WorkSafe will be open for business as usual on Monday, 17 August, including the licensing centre. For more information call 1300 489 099 or email safety@commerce.wa.gov.au .
WorkSafe
Department News
28 Jul 2014
Over the next few months Commerce divisions will be relocating, starting with WorkSafe on 15 August. Some phone numbers and addresses will change, so keep an eye on our information page about the coming moves .
Building Commission / Consumer Protection / EnergySafety / Industry Development / Labour Relations / WorkSafe / Corporate
Department News
07 Aug 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
A motor vehicle repairer has been fined $10,000 by the Perth Magistrates Court for operating without a licence. John Spencer Tabb , trading as Tabb Automotive of Maylands, pleaded guilty on 26 June 2014 and was also required to pay Court costs of $899. Mr Tabb had continued to operate his repair business without a licence, despite several attempts by Consumer Protection to assist him in obtaining...
Consumer Protection
Media release
30 Jun 2014
An unlicensed car dealer operating mostly from his St James home has been fined $10,000 by the Perth Magistrates Court. Ehsan Nadeem Malik pleaded guilty on 26 June 2014 of buying and selling numerous motor vehicles via Gumtree between February 2012 and November 2013, without having a licence as required by the Motor Vehicle Dealers Act. He was ordered to pay Court costs of $1,734. Commissioner...
Consumer Protection
Media release
30 Jun 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of two Perth real estate agencies over the misuse of their trust accounts and inability to operate their businesses within the Real Estate and Business Agents Act. The supervisor’s duties include carrying on the activities of the agent for the purpose of winding up the agency. On 18...
Consumer Protection
Media release
30 Jun 2014
The State Administrative Tribunal has suspended Western Australian plumber Jason Wayne Walker’s (PL6489) plumbing contractor licence.
Building Commission
Media release
21 May 2014

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