Licence holders

Topics

A car market is a market provided by a registered car market operator who does not own the secondhand vehicles which are displayed for sale. It is not an auction premises. Vehicles displayed for sale at a car market cannot be owned by other licensed dealers. Quite often, a car market will be used...
Vehicle sellers
A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers
A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...
Vehicle sellers
Participants operating outside of the State, or in its remote and regional areas, will be given adequate opportunities to obtain their CPD points. Remote (regional WA) participants A remote participant is any participant whose principal place of business falls outside a 100km radius of: Perth,...
Real estate agents and sales representatives
Consumer Protection will only grant you an exemption in extenuating circumstances. Consumer Protection may exempt you from having to complete part or all of your CPD activities. Where you are granted a partial exemption, your CPD points required will be reduced proportionately. For instance, if...
Real estate agents and sales representatives
Mandatory activities Each year, participants must obtain ten CPD points. Consumer Protection will review the needs of the industry annually. Mandatory activities are paid for by Consumer Protection*. Participants are required to attend mandatory activities each year that are relevant to their...
Real estate agents and sales representatives
Laws that apply to debt collectors Fair Trading Act 1987 This Act is based on the Trade Practices Act 1974 (Commonwealth) and mirrors its misconduct prohibitions. Unauthorised Documents Act 1961 This Act bans the design of collection letters of demand so that they resemble court documents...
Debt collector restrictions and conduct
The Debt Collectors Licensing Act 1964 sets out the licensing requirements for debt collectors operating in Western Australia and their duty to handle trust funds responsibly. Who needs a licence? Anyone who carries on the business of, exercises the functions of or in any way holds themselves out...
Becoming a debt collector
Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks a carpenter to build a carport to cover his 4WD...
Guarantees and warranties
The compulsory professional development (CPD) program is designed to increase the knowledge, skills and professionalism of those working in the settlement industry. The aim of the program is to increase Consumer Protection and promote consumer confidence in the settlement industry. The CPD program...
Settlement agents and conveyancers

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Publications

Manual and assessment for mandatory CPD 2013 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you answer the...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2013 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you answer the...
Consumer Protection
Training material
04 Jun 2015
BondsOnline is available to licensed real estate agents and includes online submission technology. More information about the BondsOnline system is available from the BondsOnline page . Download the...
Consumer Protection
Form – agreement
13 Jun 2017
Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
06 May 2015
Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
27 May 2015
The transition table outlines changes between the Interim Code of Fair Practice for Retirement Villages in the Fair Trading (Retirement Villages Interim Code) Regulations (No. 2) 2014 which expires...
Consumer Protection
Policies
07 Apr 2015
11 March 2015 A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla...
Consumer Protection
Newsletter
18 Jun 2015
Manual and online assessment for mandatory CPD 2012 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you...
Consumer Protection
Guide / handbook
06 May 2015
This publication is intended as a guide to the prescribed Compulsory Professional Development (CPD) program for all individuals licensed to carry on business in Western Australia as real estate or...
Consumer Protection
Guide / handbook
29 Mar 2017

Pages

Announcements

A real estate sales representative has been fined $3,500 for misconduct over the sale of a Warnbro property in November 2012. Consumer Protection took disciplinary action against Dane Stephen Rawlings after an investigation into the sale found he had breached the Code of Conduct for Agents and Sales Representatives. Mr Rawlings faced two charges and was fined $1,500 and $2,000 on each by the...
Consumer Protection
Media release
12 Aug 2014
On Friday, 15 August, WorkSafe will move from its home in West Perth to new offices in Cannington. WorkSafe will be open for business as usual on Monday, 17 August, including the licensing centre. For more information call 1300 489 099 or email safety@commerce.wa.gov.au .
WorkSafe
Department News
28 Jul 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
A motor vehicle repairer has been fined $10,000 by the Perth Magistrates Court for operating without a licence. John Spencer Tabb , trading as Tabb Automotive of Maylands, pleaded guilty on 26 June 2014 and was also required to pay Court costs of $899. Mr Tabb had continued to operate his repair business without a licence, despite several attempts by Consumer Protection to assist him in obtaining...
Consumer Protection
Media release
30 Jun 2014
An unlicensed car dealer operating mostly from his St James home has been fined $10,000 by the Perth Magistrates Court. Ehsan Nadeem Malik pleaded guilty on 26 June 2014 of buying and selling numerous motor vehicles via Gumtree between February 2012 and November 2013, without having a licence as required by the Motor Vehicle Dealers Act. He was ordered to pay Court costs of $1,734. Commissioner...
Consumer Protection
Media release
30 Jun 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of two Perth real estate agencies over the misuse of their trust accounts and inability to operate their businesses within the Real Estate and Business Agents Act. The supervisor’s duties include carrying on the activities of the agent for the purpose of winding up the agency. On 18...
Consumer Protection
Media release
30 Jun 2014
The State Administrative Tribunal has suspended Western Australian plumber Jason Wayne Walker’s (PL6489) plumbing contractor licence.
Building Commission
Media release
21 May 2014

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