Licence holders

Topics

The compulsory professional development (CPD) program is designed to increase the knowledge, skills and professionalism of those working in the settlement industry. The aim of the program is to increase Consumer Protection and promote consumer confidence in the settlement industry. The CPD program...
Settlement agents and conveyancers
The Settlement Agents Act 1981 (the Act) imposes serious obligations on the settlement industry and the way it operates. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a court or initiating disciplinary...
Settlement agents and conveyancers
Some licence applications, or documents required in support of an application, are required to be signed or certified by an authorised witness. Professions listed as authorised witnesses by the Oaths, Affidavits and Statutory Declarations Act 2005 include: Academic (post-secondary institution)...
Occupations requiring licensing
As a licensee or permit holder you must notify the Building Commission of a change in the residential or business address or mobile or landline telephone number within 14 days of the change. Please note : Late notification of changes may result in a penalty. How to notify Notification of changes to...
Change of address
Individuals who are licensed or registered in any other State/Territory of Australia or New Zealand to seek the equivalent category of licence in Western Australia (WA), known as the principles of “mutual recognition”. Mutual recognition does not apply to partnerships (firms) or bodies corporate (...
Mutual recognition of non-WA licence
The Motor Vehicle Repairers Act 2003 imposes serious obligations on licensed repair business operators and the way they operate their business. Failing to meet those obligations can result in the Department issuing an infringement notice, prosecuting offending licence holders before a court or...
Motor vehicle repairers
Not every business in the motor repair and servicing industry requires a repair business licence. Vehicle and parts manufacturers are exempt if they do not actually repair vehicles. If you manufacture parts but do not fit them to a vehicle you will not require a licence. The question you must ask...
Motor vehicle repairers
Motor vehicle repair businesses must operate from approved premises (including mobile premises). If a repair business operates from multiple premises, each additional premises must also be approved. Fixed premises The Motor Vehicle Repairers Act 2003 requires each applicant for a motor vehicle...
Motor vehicle repairers
Building disputes Disputes (building service or home building work contract complaints) Any person adversely affected by the carrying out of a regulated building service may lodge a complaint alleging that a building service has not been carried out in a proper and proficient manner or is faulty or...
Compliance and audit
A motor vehicle repair business licence is required if you are an owner of a motor vehicle repair business, a self-employed motor vehicle repairer or operate a mobile repair business. Before your licence can be approved by the Commissioner for Consumer Protection, you must be a certified repairer...
Motor vehicle repairers

Pages

Publications

Manual and assessment for mandatory CPD 2014 for real estate agents, business brokers and property managers. You should download and read the manual before doing the assessment. The manual is a handy...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2013 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you answer the...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2013 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you answer the...
Consumer Protection
Training material
04 Jun 2015
BondsOnline is available to licensed real estate agents and includes online submission technology. More information about the BondsOnline system is available from the BondsOnline page . Download the...
Consumer Protection
Form – agreement
13 Jun 2017
Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
08 Sep 2017
Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
06 May 2015
Manual and assessment for mandatory CPD 2013 for real estate agents and business brokers. You should download and read the manual before doing the assessment. The manual is a handy reference and will...
Consumer Protection
Training material
27 May 2015
The transition table outlines changes between the Interim Code of Fair Practice for Retirement Villages in the Fair Trading (Retirement Villages Interim Code) Regulations (No. 2) 2014 which expires...
Consumer Protection
Policies
07 Apr 2015
11 March 2015 A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla...
Consumer Protection
Newsletter
18 Jun 2015
Manual and online assessment for mandatory CPD 2012 for property managers. You should download and read the manual before doing the assessment. The manual is a handy reference and will help you...
Consumer Protection
Guide / handbook
06 May 2015

Pages

Announcements

After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
A Rockingham car dealer, its Director and a sales representative have been fined a total of $19,400 and ordered to pay Court costs of $7,263 by the Rockingham Magistrates Court after making false and misleading statements regarding the warranty on a used vehicle. All Commercials Pty Ltd , its Director/yard manager and a sales representative were charged by Consumer Protection for being in breach...
Consumer Protection
Media release
23 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
Consumer Protection has issued an alert concerning the illegal fundraising activities in Western Australia of an unlicensed breast cancer charity. Reports that Breast Cancer Australia (BCA) has been selling raffle tickets to WA consumers via a telemarketing and doorknocking campaign has prompted this alert. Apart from its unlicensed status, the BCA is also not a current permit holder to conduct...
Consumer Protection
Media release
16 Sep 2014
A motor vehicle repairer has been fined $5,000 by the Armadale Magistrates Court for operating their business after failing to fulfil the basic requirements to renew their licence. Norton Enterprises (WA) Pty Ltd , trading as Beemer Motor Workshop of Maddington, pleaded guilty on 11 September 2014, was fined $5,000 and ordered to pay Court costs of $623. Beemer Motor Workshop was first granted a...
Consumer Protection
Media release
12 Sep 2014
A South Perth real estate agency and its former property manager have been fined by the State Administrative Tribunal (SAT) for breaching the Real Estate and Business Agents Act in the management of two rental properties and the operation of their trust accounts. Prosser Real Estate Pty Ltd , trading as Swan River Real Estate , was fined a total of $15,000 and ordered to pay Court costs of $2,500...
Consumer Protection
Media release
10 Sep 2014
A motor vehicle repairer has been fined $10,000 by the Busselton Magistrates Court for operating without a licence. Richard Lenard James , trading as James Smash Repairs of Busselton, pleaded guilty and was fined on 19 August 2014. Mr James continued to operate his repair business without a licence, despite being warned by Consumer Protection which had attempted to assist him in obtaining a...
Consumer Protection
Media release
20 Aug 2014
WorkSafe engaged Marsden Jacob Associates, an independent consulting firm, to undertake a Western Australian specific RIS process on the model WHS Regulations. The outcome of that process was the preparation of a WA RIS. This report and associated supporting documents are available on the WorkSafe website. More information
WorkSafe
Department News
13 Aug 2014
On 12 August 2014, the Minister for Commerce, Hon Michael Mischin MLC announced that a Western Australian version of the model Work Health and Safety (WHS) bill would be introduced shortly into State Parliament. This will be in the form of a green bill, which will be released for a consultation period of three months. More information
WorkSafe
Department News
13 Aug 2014
A real estate sales representative has been fined $3,500 for misconduct over the sale of a Warnbro property in November 2012. Consumer Protection took disciplinary action against Dane Stephen Rawlings after an investigation into the sale found he had breached the Code of Conduct for Agents and Sales Representatives. Mr Rawlings faced two charges and was fined $1,500 and $2,000 on each by the...
Consumer Protection
Media release
12 Aug 2014

Pages

Subscribe to Topics
Subscribe to RSS - Licence holders