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Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Bill Johnston MLA, Minister for Commerce, are available from the Government Media Office page .
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
The Motor Vehicle Industry Advisory Committee (MVIAC) provides advice to the Minister and Commissioner for Consumer Protection (Commissioner) on the regulation of the motor vehicle dealing and repair industry in Western Australia, including the licensing, certification and training of individuals...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition If you need assistance please contact the licensing branch via: Telephone: 1300 304 064 Email Post: Consumer Protection Licensing and...
Occupations requiring licensing
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
Contact Consumer Protection
Fees listed below are scheduled as at 1 July 2016. Fees are subject to change on 1 July of each year . Applications received on or after 1 July will be subject to the new fee. Motor vehicle dealers Fees and forms for dealers, salespeople, yard managers and special permit holders. Motor vehicle...
Motor vehicle licence fees and forms
Definitions The following are definitions from the Motor Vehicle Repairers Act 2003 and the Motor Vehicle Repairers Regulations 2007 and the Motor Vehicle Repairers Amendment Regulations 2008. Accessory When used in connection with a motor vehicle, includes an accessory originally fitted to the...
Motor vehicle repairers
The AMC Jakovich Centre is a large modern facility located in the Technology Precinct of the prestigious Australian Marine Complex in Henderson. Featuring a range of spacious meeting rooms fitted with state-of-the-art equipment, the centre is available for all events ranging from small groups and...
Jakovich Centre
When you apply for a motor vehicle dealers licence you will need to specify the category of licence you are applying for. Dealer licence categories Dealers can be issued a licensed endorsed with one or more of the following categories: Category of licence Description of business A Vehicle sales...
Vehicle sellers

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Publications

Consumer Protection
Form – application
01 Jul 2016
Sample complaint letter to a car dealer. Your name Your address Your phone number Your email address (if you have one) Date N ame of dealer Street Suburb/Town State Postcode Dear Sir/Madam Re: (...
Consumer Protection
Template
28 Apr 2016
Review of the Motor Vehicle Dealers Act 1973 and Motor Vehicle Repairers Act 2003 complete list of issues and questions
Consumer Protection
Consultations / public comment
29 May 2014
Motor vehicle repairers and repair businesses operating in Western Australia are regulated under the Motor Vehicle Repairers Act 2003 (the Act). The Act requires all motor vehicle repair businesses...
Consumer Protection
Fact sheet
09 Aug 2016
Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as practicable when a Trust Account is opened...
Consumer Protection
Form – application
16 Jan 2017
Any proposed changes to the members of a partnership or directors of a company must be provided to the Commissioner for Consumer Protection (the Commissioner) for consideration under the requirements...
Consumer Protection
Form – application
27 May 2014
Used vehicle warranty - how to waive it
Consumer Protection
Fact sheet
29 May 2014
Repairs to your M otor Vehicle
Consumer Protection
Fact sheet
29 May 2014
This guide provides information on the ACL for car rental businesses. It covers key aspects of the law such as contract terms, deposits and refunds, focusing on issues where: industry bodies have...
Consumer Protection
Fact sheet
09 Jan 2017
This guide provides information on the ACL for the motor car and motorcycle sales and repair industries. It covers issues about which industry bodies have requested more detailed guidance and which...
Consumer Protection
Fact sheet
09 Jan 2017

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Announcements

The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 March 2017, most Caltex and BP sites are increasing their ULP price to 137.9 cpl (an increase of 20 cpl and 18 cpl respectively). Most Puma sites are increasing their ULP price...
Consumer Protection
Media release
27 Mar 2017
The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 March 2017, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 18 cpl). Most Caltex, Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
20 Mar 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 136.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 March 2017, most Puma, Coles Express, Caltex and BP sites are increasing their ULP price to 139.9 cpl (an increase of 20 cpl, 17 cpl, 16 cpl and 13 cpl respectively). Most...
Consumer Protection
Media release
13 Mar 2017
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 136.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 March 2017, most Caltex Woolworths, Caltex, Coles Express and BP sites are increasing their ULP price to 139.9 cpl (an increase of 21 cpl, 18 cpl, 16 cpl and 14 cpl,...
Consumer Protection
Media release
06 Mar 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 137.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 February 2017, most Coles Express sites are increasing their ULP price to 141.9 cpl (an increase of 17 cpl). Most Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
27 Feb 2017
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 138.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 February 2017, most Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of 15 cpl). Most BP and Puma sites are increasing their ULP price to 141.9 cpl...
Consumer Protection
Media release
20 Feb 2017
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 139.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 14 February 2017, most Coles Express sites are increasing their ULP price to 143.9 cpl (an increase of 16 cpl). Most Puma sites are increasing their ULP price to 142.9 cpl, most...
Consumer Protection
Media release
13 Feb 2017
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 139.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 7 February 2017, most Caltex and Puma sites are increasing their ULP price to 142.9 cpl (an increase of 16 cpl by Caltex and 15 cpl by Puma). Most BP and Coles Express sites are...
Consumer Protection
Media release
06 Feb 2017
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 138.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 January 2017, most Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of 13 cpl). Most BP and Caltex Woolworths sites are increasing their ULP price...
Consumer Protection
Media release
30 Jan 2017
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 138.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 January 2017, most Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of 11 cpl). Most BP, Caltex and Puma sites are increasing their ULP price to...
Consumer Protection
Media release
23 Jan 2017

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