Motor industry

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Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
The Motor Vehicle Industry Advisory Committee (MVIAC) provides advice to the Minister and Commissioner for Consumer Protection (Commissioner) on the regulation of the motor vehicle dealing and repair industry in Western Australia, including the licensing, certification and training of individuals...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition If you need assistance please contact the licensing branch via: Telephone: 1300 304 064 8.30am – 5pm Monday to Friday (excl Public...
Occupations requiring licensing
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
Contact Consumer Protection
Fees listed below are scheduled as at 1 July 2017. Fees are subject to change on 1 July of each year . Applications received on or after 1 July will be subject to the new fee. Remember you can use our online system to change your contact details . Motor vehicle dealers Fees and forms for dealers,...
Motor vehicle licence fees and forms
Definitions The following are definitions from the Motor Vehicle Repairers Act 2003 and the Motor Vehicle Repairers Regulations 2007 and the Motor Vehicle Repairers Amendment Regulations 2008. Accessory When used in connection with a motor vehicle, includes an accessory originally fitted to the...
Motor vehicle repairers
When you apply for a motor vehicle dealers licence you will need to specify the category of licence you are applying for. Dealer licence categories Dealers can be issued a licensed endorsed with one or more of the following categories: Category of licence Description of business A Vehicle sales...
Vehicle sellers
When you are shopping for a car, be aware car dealers will display a ‘cash’ price and a ‘total’ price on their vehicles. The ‘cash’ price is usually displayed on the form attached to a side window, and does not include additional fees and charges. Australian Consumer Law requires businesses to also...
Buying a vehicle
Both private sellers and licensed car dealers advertise online. Be wary of purchasing a car you have not seen in person. If you decide to buy a car online advertised by a private seller you are strongly encourage to conduct a Personal Property Securities Register (PPSR) check. When you purchase...
Buying a vehicle

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Publications

Who needs to apply for a licence Anyone who carries on any class or description of the business of buying or selling vehicles in Western Australia is required to be licensed as a dealer under the...
Consumer Protection
Form – application
25 Aug 2017
This form is used to advise the vehicle or motorcycle is not covered by a statutory warranty and describes certain particulars about the vehicle. This form is to be displayed in the windscreen of a...
Consumer Protection
Form – notification
22 Aug 2017
This form is to be displayed next to Form 4 in the windscreen of a vehicle, or attached to a motor cycle, and may used by the dealer to notify a buyer of an existing defect, in the event that the...
Consumer Protection
Form – notification
22 Aug 2017
This form advises motorcycle buyers a motorcycle is covered by a statutory warranty and describes certain particulars about the motorcycle. A dealer must display a "Vehicle Particulars" form on any...
Consumer Protection
Form – notification
22 Aug 2017
This form advises car buyers a vehicle is covered by a statutory warranty and describes certain particulars about the vehicle. A dealer must display a "Vehicle Particulars" form on any second-hand...
Consumer Protection
Form – notification
22 Aug 2017
A dealer's register must be maintained at each authorised premises of the dealership. The register records details of every transaction that the dealer conducts, identifying the vehicle, the seller...
Consumer Protection
Form – registration
22 Aug 2017
In order to lawfully sell vehicles on consignment, a dealer must apply to the Commissioner for the removal of the condition prohibiting consignment selling. This form needs to be completed to assist...
Consumer Protection
Form – application
22 Aug 2017
Dealers are required to appoint a Registered Company Auditor, approved by the Commissioner, at the time of opening a Consignment Trust Account and notify the Commissioner of the Auditors details. If...
Consumer Protection
Form – application
15 Sep 2017
In recent years, two people have died as a result of crush injuries from falling trailer ramps. The trailer ramps were operated by a sealed hydraulic system. In both incidents, the ramps had earlier...
WorkSafe
Alert
25 Nov 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016

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Announcements

An unlicensed motor vehicle dealer has been ordered to pay a total of $27,757 by the Armadale Magistrates Court after being found guilty on 27 March 2018. Mark Anthony Lambley , who mostly operated in Kelmscott, was fined $5,000 and ordered to pay $22,757 in costs. He bought 36 motor vehicles at auction and on-sold 12 of them between April 2013 and June 2014 without a licence, in breach of the...
Consumer Protection
Media release
28 Mar 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 146.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 March 2018, most Puma sites are increasing their ULP price to 151.9 cpl (an increase of 27 cpl). Most Caltex Woolworths, Caltex, BP and Coles Express sites are increasing...
Consumer Protection
Media release
26 Mar 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 145.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 March 2018, most Caltex Woolworths, Puma, BP, Coles Express and Caltex sites are increasing their ULP price to 149.9 cpl (an increase between 22 cpl and 27 cpl). Also, all 7-...
Consumer Protection
Media release
19 Mar 2018
A 37 year old Busselton man has been fined $2,000 and ordered to pay costs of $200 by the Busselton Magistrates Court for buying and selling motor vehicles without a licence. The man, who was granted a spent conviction, pleaded guilty on 13 March 2018 to buying and selling a total of 24 vehicles between December 2015 and January 2017 while not being licensed, in breach of the Motor Vehicle...
Consumer Protection
Media release
16 Mar 2018
A Boulder mechanic has been banned from holding a certificate to work in the motor vehicle repair industry in WA for two years by the State Administrative Tribunal (SAT) after failing to inform Consumer Protection about his criminal charges and convictions. Matthew Lawrence Elmer , who was also reprimanded by the SAT, failed to disclose criminal charges in his application for a repairer’s...
Consumer Protection
Media release
14 Mar 2018
The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 145.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 March 2018, most Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase between 23 cpl and 27 cpl). Also, all 7-Eleven...
Consumer Protection
Media release
12 Mar 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 February 2018, most 7-Eleven, Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 cpl and 25 cpl...
Consumer Protection
Media release
19 Feb 2018
Car owners are being urged to be aware of their rights and car dealers to be aware of their obligations when selling vehicles by consignment. Following a Consumer Protection investigation, charges have been laid against Perth motor vehicle dealer Luxuride Pty Ltd , trading as Luxuride of West Perth, and its Director Nicolas Ngo for allegedly failing to comply with laws relating to selling...
Consumer Protection
Media release
15 Feb 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 146.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 February 2018, all Coles Express sites are increasing their ULP price to 151.9 cpl (an increase 22 cpl). Most 7-Eleven, Puma, BP, Caltex and Caltex Woolworths are increasing...
Consumer Protection
Media release
12 Feb 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 146.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 February 2018, most 7-Eleven, Puma, BP, Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl) and...
Consumer Protection
Media release
05 Feb 2018

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