Motor industry

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Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer, every notice sent and documents relating to your costs for storing and disposing of the goods. The Disposal of Uncollected Goods Act 1970 requires that within seven days of selling or...
Disposing of uncollected goods
There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods
Generally, service of documents can be done by: delivering them to the party personally; posting them to the party’s last known address; or leaving them at the party’s residence, or if they are a principal of a business, at the usual or last known place of business. In the case of a corporation or...
Disposing of uncollected goods
Many businesses are left holding goods which customers never return to collect. These goods often become a nuisance and take up valuable storage space. It is sometimes in your best interest to dispose of them . If you decide to take this action, the Disposal of Uncollected Goods Act 1970 and its...
Disposing of uncollected goods
Warranty obligations for dealers The statutory warranty is a legal obligation imposed on licensed motor vehicle dealers under the Motor Vehicle Dealers Act to repair certain defects in second-hand vehicles they have sold. The obligation requires you to carry out the repairs, or arrange for another...
Selling vehicles
Consignment selling is the process by which a licensed motor vehicle dealer agrees to sell a vehicle on behalf of a member of the public. The dealer then pays the former owner the sale proceeds less an agreed commission. Trust accounts Sales by consignment are regulated under the Motor Vehicle...
Selling vehicles
Penalties and infringements The Motor Vehicle Dealers Act imposes serious obligations on licensed dealers, yard managers and salespersons and the way they operate their business. Failing to meet those obligations can result in the Department prosecuting offending licence holders before a Court, or...
Motor vehicle sellers
Motor Vehicle Dealers Licence The Motor Vehicle Dealers Act (MVDA) requires a person/s or company engaged in the business of buying or selling certain vehicles must hold a dealer's licence. This legal requirement also includes someone: who acts as an agent for others in buying or selling vehicles;...
Selling vehicles

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Publications

In recent years, two people have died as a result of crush injuries from falling trailer ramps. The trailer ramps were operated by a sealed hydraulic system. In both incidents, the ramps had earlier...
WorkSafe
Alert
25 Nov 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
WorkSafe has produced this checklist to increase awareness of safety issues faced by the car retailing industry and highlight the effect and importance of appropriate systems of work and safety...
WorkSafe
Checklist
04 Sep 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
12 Mar 2015
To obtain a motor vehicle repair business licence, you must: complete the application for a Motor Vehicle Repair Business Licence; pay the appropriate fee ; and meet the requirements for obtaining a...
Consumer Protection
Form – application
01 Sep 2017
Should you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia) or email . What do I need to complete an application To complete the...
Consumer Protection
Form – application
24 Aug 2017
Sample complaint letter to a car dealer. Your name Your address Your phone number Your email address (if you have one) Date N ame of dealer Street Suburb/Town State Postcode Dear Sir/Madam Re: (...
Consumer Protection
Template
28 Apr 2016
Review of the Motor Vehicle Dealers Act 1973 and Motor Vehicle Repairers Act 2003 complete list of issues and questions
Consumer Protection
Consultations / public comment
29 May 2014
Motor vehicle repairers and repair businesses operating in Western Australia are regulated under the Motor Vehicle Repairers Act 2003 (the Act). The Act requires all motor vehicle repair businesses...
Consumer Protection
Fact sheet
16 Aug 2017

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Announcements

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 February 2018, most 7-Eleven, Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 cpl and 25 cpl...
Consumer Protection
Media release
19 Feb 2018
Car owners are being urged to be aware of their rights and car dealers to be aware of their obligations when selling vehicles by consignment. Following a Consumer Protection investigation, charges have been laid against Perth motor vehicle dealer Luxuride Pty Ltd , trading as Luxuride of West Perth, and its Director Nicolas Ngo for allegedly failing to comply with laws relating to selling...
Consumer Protection
Media release
15 Feb 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 146.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 February 2018, all Coles Express sites are increasing their ULP price to 151.9 cpl (an increase 22 cpl). Most 7-Eleven, Puma, BP, Caltex and Caltex Woolworths are increasing...
Consumer Protection
Media release
12 Feb 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 146.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 February 2018, most 7-Eleven, Puma, BP, Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl) and...
Consumer Protection
Media release
05 Feb 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 January 2018, most 7-Eleven, Puma, Caltex Woolworths, BP, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl)...
Consumer Protection
Media release
29 Jan 2018
The FuelWatch website has reached an all-time record with more than a million visits in a month from motorists on the hunt for Perth's cheapest fuel. Last month the website recorded 1,048,529 visits, the highest monthly number since FuelWatch launched in January 2001. The average is usually 800,000 visits a month. Unique to Western Australia, FuelWatch provides motorists with a valuable tool to...
Consumer Protection
Media release
23 Jan 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 January 2018, most 7-Eleven, Puma, Caltex Woolworths, BP, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 26 cpl) and...
Consumer Protection
Media release
22 Jan 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 146.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 January 2018, most 7-Eleven, Caltex Woolworths, BP, Puma, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 26 cpl) and...
Consumer Protection
Media release
15 Jan 2018
A motor vehicle repair company based in Bellevue has been fined $1,000 by the Midland Magistrates Court for operating without a licence. Blue Dog Garage Pty Ltd was also ordered to pay costs of $932.74 when the company pleaded guilty to breaching the Motor Vehicle Repairers Act. The business was informed by Consumer Protection about the requirement to obtain a licence in March 2016 and April 2016...
Consumer Protection
Media release
10 Jan 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 January 2018, most Caltex Woolworths, 7-Eleven, BP, Puma, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl) and most...
Consumer Protection
Media release
08 Jan 2018

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