Motor industry

Topics

Both private sellers and licensed car dealers advertise online. Be wary of purchasing a car you have not seen in person. If you decide to buy a car online advertised by a private seller you are strongly encourage to conduct a Personal Property Securities Register (PPSR) check. When you purchase...
Buying a vehicle
Whatever disposal method is used for the goods, be sure to keep a record of communication with the customer, every notice sent and documents relating to your costs for storing and disposing of the goods. The Disposal of Uncollected Goods Act 1970 requires that within seven days of selling or...
Disposing of uncollected goods
There are procedures to follow if your customer gives you a ‘notice of dispute’ within one month of you serving them with a Form 1, Form 2 or Form 4 as set out in the Disposal of Uncollected Goods Regulations 1971 . There is no prescribed notice of dispute in the Regulations but it needs to set out...
Disposing of uncollected goods
If you sell the goods (pursuant to a court order) Deduct from the proceeds all of your lawful and reasonable moneys owed, charges and sale expenses (including advertising, storage, sales commission, insurance, etc. If there is a shortfall, you may claim the balance from the party who left the goods...
Disposing of uncollected goods
There are certain forms you need to use when notifying the various people of your intention to dispose of goods. Following these procedures and using the correct forms can save you problems later, particularly if your customers turn up wanting their goods. You should be aware that penalties apply...
Disposing of uncollected goods
Generally, service of documents can be done by: delivering them to the party personally; posting them to the party’s last known address; or leaving them at the party’s residence, or if they are a principal of a business, at the usual or last known place of business. In the case of a corporation or...
Disposing of uncollected goods
Many businesses are left holding goods which customers never return to collect. These goods often become a nuisance and take up valuable storage space. It is sometimes in your best interest to dispose of them . If you decide to take this action, the Disposal of Uncollected Goods Act 1970 and its...
Disposing of uncollected goods
Warranty obligations for dealers The statutory warranty is a legal obligation imposed on licensed motor vehicle dealers under the Motor Vehicle Dealers Act to repair certain defects in second-hand vehicles they have sold. The obligation requires you to carry out the repairs, or arrange for another...
Selling vehicles
Consignment selling is the process by which a licensed motor vehicle dealer agrees to sell a vehicle on behalf of a member of the public. The dealer then pays the former owner the sale proceeds less an agreed commission. Trust accounts Sales by consignment are regulated under the Motor Vehicle...
Selling vehicles
Penalties and infringements The Motor Vehicle Dealers Act imposes serious obligations on licensed dealers, yard managers and salespersons and the way they operate their business. Failing to meet those obligations can result in the Department prosecuting offending licence holders before a Court, or...
Motor vehicle sellers

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Publications

A dealer's register must be maintained at each authorised premises of the dealership. The register records details of every transaction that the dealer conducts, identifying the vehicle, the seller...
Consumer Protection
Form – registration
22 Aug 2017
In order to lawfully sell vehicles on consignment, a dealer must apply to the Commissioner for the removal of the condition prohibiting consignment selling. This form needs to be completed to assist...
Consumer Protection
Form – application
22 Aug 2017
Dealers are required to appoint a Registered Company Auditor, approved by the Commissioner, at the time of opening a Consignment Trust Account and notify the Commissioner of the Auditors details. If...
Consumer Protection
Form – application
15 Sep 2017
In recent years, two people have died as a result of crush injuries from falling trailer ramps. The trailer ramps were operated by a sealed hydraulic system. In both incidents, the ramps had earlier...
WorkSafe
Alert
25 Nov 2016
On Wednesday 1 June 2016, the WorkSafe Western Australia Commissioner released the Discussion Paper - Work Health and Safety Regulations for Western Australia (the discussion paper) for public...
WorkSafe
Information
19 Jul 2016
The Department of Commerce – WorkSafe Division has released a Discussion Paper on recommendations to amend the model Work Health and Safety Regulations (the WHS regulations) for the Western...
WorkSafe
Information
01 Jun 2016
WorkSafe has produced this checklist to increase awareness of safety issues faced by the car retailing industry and highlight the effect and importance of appropriate systems of work and safety...
WorkSafe
Checklist
04 Sep 2014
Better Trading was a free electronic newsletter published by Consumer Protection. It contained current issues, important events and future trends in consumer protection and fair trading matters...
Consumer Protection
Newsletter
12 Mar 2015
Should you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia) or email . What do I need to complete an application To complete the...
Consumer Protection
Form – application
02 Jul 2018
Sample complaint letter to a car dealer. Your name Your address Your phone number Your email address (if you have one) Date N ame of dealer Street Suburb/Town State Postcode Dear Sir/Madam Re: (...
Consumer Protection
Template
28 Apr 2016

Pages

Announcements

The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 157.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 June 2018, most 7-Eleven, BP and Caltex sites are hiking their ULP price to 161.9 cpl (an increase of 24 cpl). Most Caltex Woolworths, Puma and Coles Express sites are...
Consumer Protection
Media release
11 Jun 2018
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 159 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 June 2018, most BP, Caltex and Caltex Woolworths sites are increasing their ULP price to 163.9 cpl (increasing between 25 and 26 cpl). Most 7-Eleven, Coles Express and Puma sites...
Consumer Protection
Media release
04 Jun 2018
The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 159.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 May 2018, most BP, Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 163.9 cpl (increasing between 23 and 27 cpl). All 7-Eleven sites are...
Consumer Protection
Media release
28 May 2018
Three brothers have been fined $12,500 each by the Perth Magistrates Court for their involvement in a major unlicensed motor vehicle dealing operation. They were also ordered to pay $267.10 each in costs when they pleaded guilty on 25 May 2018 to breaching the Motor Vehicle Dealers Act. Ali Mohammed Yas of Balga had bought 83 vehicles in his own name and 23 vehicles in his wife’s name between...
Consumer Protection
Media release
28 May 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 158.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 May 2018, most Puma sites are increasing their ULP price to 163.9 cpl (an increase of 27 cpl). Most BP, Caltex, Caltex Woolworths and Coles Express sites are increasing their...
Consumer Protection
Media release
21 May 2018
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 153.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 May 2018, most Puma, 7-Eleven, Caltex, Caltex Woolworths and Coles Express sites are hiking their ULP price to 159.9 cpl (an increase of between 22 and 27 cpl). Most Vibe...
Consumer Protection
Media release
14 May 2018
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 154.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 May 2018, most Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 26 and 30 cpl). Most Puma sites are...
Consumer Protection
Media release
07 May 2018
Consumer Protection fears some WA consumers are at risk of suffering large losses after the closure of a West Perth car dealership which specialised in selling luxury vehicles on consignment. So far 15 car owners who signed consignment contracts with Luxuride in Newcastle Street have reported being out of pocket a total of $960,000. The car yard was operated by Luxuride Pty Ltd . Director Nicolas...
Consumer Protection
Media release
02 May 2018
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 152.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 May 2018, most BP, Caltex, Caltex Woolworths, Puma and Coles Express sites are hiking their ULP price to 156.9 cpl (an increase of between 23 and 27 cpl). Most 7-Eleven sites...
Consumer Protection
Media release
30 Apr 2018
The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 151.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 April 2018, most Caltex Woolworths and Coles Express sites are hiking their ULP price to 156.9 cpl (an increase of between 21 and 27 cpl). Most Caltex and Puma sites are...
Consumer Protection
Media release
23 Apr 2018

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