Motor industry

Topics

Selling vehicles by consignment and maintaining the trust account Consignment selling is the process by which a licensed motor vehicle dealer agrees to sell a vehicle on behalf of a member of the public. The dealer then pays the former owner the sale proceeds less an agreed commission. Sales by...
Selling vehicles
Penalties and infringements The Motor Vehicle Dealers Act imposes serious obligations on licensed dealers, yard managers and salespersons and the way they operate their business. Failing to meet those obligations can result in the Department prosecuting offending licence holders before a Court, or...
Motor vehicle sellers
Motor Vehicle Dealers Licence The Motor Vehicle Dealers Act (MVDA) requires a person/s or company engaged in the business of buying or selling certain vehicles must hold a dealer's licence. This legal requirement also includes someone: who acts as an agent for others in buying or selling vehicles;...
Selling vehicles
Motor vehicle dealers licence forms - contains all forms for dealers, yard managers and salespeople inlcuding applications for : licences exemptions duplicate licence special occassion permits change premises change to partner or director change of employment More information about how to apply for...
Vehicle sellers
There are three types of licence and one registration for motor vehicle dealing. Motor Vehicle Dealer's Licence In order to carry out motor vehicle dealing in Western Australia a person must have a motor vehicle dealer's licence. Dealing in motor vehicles means: carrying on any class or description...
Vehicle sellers
Consignment trust accounts Before taking any vehicle under a consignment agreement, the dealer must be permitted to do so in accordance with their licence and have opened a 'Consignment Trust Account' in which to deposit the funds. Licence Dealers must obtain the Commissioner’s approval to remove...
Auditing motor vehicle dealers
Key requirements under the Motor Vehicle Dealers Act As a licensed motor vehicle dealer you must: Ensure your licence is current and that you have a current certificate of authorised premises for your place of business. Ensure that the motor vehicle salespersons and yard managers you employ have a...
Motor vehicle sellers
Motor vehicle salesperson's licence What is a motor vehicle salesperson? A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles (e.g. write up purchase contracts). Complete sales...
Motor vehicle sellers
When goods fail to meet a guarantee , a consumer has a right to a ‘remedy’ – an attempt to put the situation right. Common remedies include repair , replacement or refund , and can involve action for compensation or damages . Suppliers The supplier has to provide the remedy when goods do not meet...
Returns and cancellations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection

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Publications

Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
28 Apr 2016
Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence. However, business owners must also hold an individual...
Consumer Protection
Form – registration
27 May 2014
Notification of Change of Address
Consumer Protection
Form – notification
30 May 2014
Application for Motor Vehicle Salesperson’s Licence
Consumer Protection
Form – application
30 May 2014
Application for Exemption from Compliance with the Motor Vehicle Dealers Act 1973 (Section 31 (1)
Consumer Protection
Form – application
29 May 2014
Request for a Duplicate Repairer's Certificate
Consumer Protection
Form – application
30 May 2014
Application for a Duplicate Motor Vehicle Repair Business Licence
Consumer Protection
Form – application
30 May 2014
Request for a copy or an Extract of the Register for an Occupation Licensed by the Commissioner for Consumer Protection.
Consumer Protection
Form – application
30 May 2014
Form 14 Motor Vehicle Dealers Act 1973 (Section 56(2)( g ) Notice of Change of Employment or Place of Employment
Consumer Protection
Form – notification
30 May 2014
Application for Motor Vehicle Repairer’s Certificate
Consumer Protection
Form – application
30 May 2014

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Announcements

The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 138.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 January 2017, most Caltex Woolworths sites are increasing their ULP price to 143.9 cpl (an increase of 19 cpl). Most Caltex, Coles Express and Puma sites are increasing their...
Consumer Protection
Media release
02 Jan 2017
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 136.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 December 2016, most Caltex Woolworths sites are increasing their ULP price to 141.9 cpl (an increase of 20 cpl). Most Coles Express sites are increasing their ULP price to 139...
Consumer Protection
Media release
26 Dec 2016
Average ULP price for Perth metro area in 2016 was 115.9 cents per litre Vibe in North Perth and Chidlow Growers Mart the cheapest sites for the year Prices expected to rise in the short term over the holiday period Perth motorists this year have enjoyed the lowest petrol prices in 11 years, with the average for unleaded petrol being 115.9 cents per litre (cpl), the lowest since 2005 when it was...
Consumer Protection
Media release
21 Dec 2016
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 135.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 December 2016, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 17 cpl). Most Caltex Woolworths sites are increasing their ULP price to 138...
Consumer Protection
Media release
19 Dec 2016
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 December 2016, most Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 136.9 cpl (an increase of 17 cpl). Most BP and Caltex sites are...
Consumer Protection
Media release
12 Dec 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 December 2016, most Caltex, Caltex Woolworths, Puma and Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 16 cpl by Caltex, Caltex Woolworths and...
Consumer Protection
Media release
05 Dec 2016
Car buyers are being advised to exercise caution before agreeing to purchase ‘after sale add-ons’ and to get multiple quotes before accepting any finance offered by motor vehicle dealers. The advice follows a recent increase in complaints to Consumer Protection about the ‘extras’ sold at the point of sale of a vehicle which can include an extended warranty, rust proofing, paint and fabric...
Consumer Protection
Media release
01 Dec 2016
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 130 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 November 2016, most Coles Express and Caltex sites are increasing their ULP price by 15 cpl and 16 cpl, respectively, to 133.9 cpl. Most Puma sites are increasing their ULP...
Consumer Protection
Media release
28 Nov 2016
The average cost of unleaded petrol is set to increase by around 8 cents per litre (cpl) to 126.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 November 2016, most BP sites are increasing their ULP price to 131.9 cpl (an increase of 14 cpl). Most Caltex, Caltex Woolworths and Puma sites are increasing their ULP price...
Consumer Protection
Media release
21 Nov 2016
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 129.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 November 2016, most Coles Express sites are increasing their ULP price to 133.9 cpl (an increase of 15 cpl). Most BP sites are increasing their ULP price to 132.9 cpl, most...
Consumer Protection
Media release
14 Nov 2016

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