Motor industry

Topics

Key requirements under the Motor Vehicle Dealers Act As a licensed motor vehicle dealer you must: Ensure your licence is current and that you have a current certificate of authorised premises for your place of business. Ensure that the motor vehicle salespersons and yard managers you employ have a...
Motor vehicle sellers
Motor vehicle salesperson's licence What is a motor vehicle salesperson? A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles (e.g. write up purchase contracts). Complete sales...
Motor vehicle sellers
When goods fail to meet a guarantee , a consumer has a right to a ‘remedy’ – an attempt to put the situation right. Common remedies include repair , replacement or refund , and can involve action for compensation or damages . Suppliers The supplier has to provide the remedy when goods do not meet...
Returns and cancellations
The media team is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The media team: prepares media releases and speeches arranges media interviews organises launches promoting our products and objectives...
Contact Consumer Protection
A list of the legislation Consumer Protection administers is available from the State Law Publisher . All Western Australian Acts and Regulations are also available for download in PDF or Word format from the State Law Publisher .
About us
usinesses and people working in certain industries must be licensed or registered with Consumer Protection. Abbreviations shown in brackets below represent the code for the type of licence. Motor vehicle industry Dealers (MD) Repairers (MR) Repair businesses (MRB) Salespeople (MS) Yard managers (MY...
Tradespeople
Clear title of a vehicle means that the vehicle does not have any money owing on it. If you owe money on your vehicle to a finance company, and you sell it privately without telling the buyer, that vehicle may be repossessed from the buyer by the finance company. Also, by selling an encumbered...
Selling a vehicle
There is a fee to sell your vehicle at a public auction. It is usually a percentage of the selling price. You need to advise the auctioneer of your reserve price. Once the reserve price is reached, the vehicle is then sold to the highest bidder. If the reserve price is not reached, the auctioneer...
Selling a vehicle
Fuel price boards Review on displaying of fuel price boards and impact on current WA laws Status: Closed 25 October 2013 Review A proposed national standard for fuel price boards is under review. The standard will allow only undiscounted prices to be displayed, as well as requiring all prices to be...
Consultations and reports
Motor vehicle industry review Review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed 15 November 2013 Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. People involved in...
Consultations and reports

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Publications

Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
28 Apr 2016
Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence. However, business owners must also hold an individual...
Consumer Protection
Form – registration
27 May 2014
Notification of Change of Address
Consumer Protection
Form – notification
30 May 2014
Application for Motor Vehicle Salesperson’s Licence
Consumer Protection
Form – application
30 May 2014
Application for Exemption from Compliance with the Motor Vehicle Dealers Act 1973 (Section 31 (1)
Consumer Protection
Form – application
29 May 2014
Request for a Duplicate Repairer's Certificate
Consumer Protection
Form – application
30 May 2014
Application for a Duplicate Motor Vehicle Repair Business Licence
Consumer Protection
Form – application
30 May 2014
Request for a copy or an Extract of the Register for an Occupation Licensed by the Commissioner for Consumer Protection.
Consumer Protection
Form – application
30 May 2014
Form 14 Motor Vehicle Dealers Act 1973 (Section 56(2)( g ) Notice of Change of Employment or Place of Employment
Consumer Protection
Form – notification
30 May 2014
Application for Motor Vehicle Repairer’s Certificate
Consumer Protection
Form – application
30 May 2014

Pages

Announcements

The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 138.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 31 January 2017, most Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of 13 cpl). Most BP and Caltex Woolworths sites are increasing their ULP price...
Consumer Protection
Media release
30 Jan 2017
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 138.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 January 2017, most Coles Express sites are increasing their ULP price to 142.9 cpl (an increase of 11 cpl). Most BP, Caltex and Puma sites are increasing their ULP price to...
Consumer Protection
Media release
23 Jan 2017
Consumer Protection has issued a warning about a Perth business selling Jeep parts and accessories which takes money from consumers but in many cases fails to deliver. A total of 24 complaints have been received against Aftermarket Jeep Parts Australia and owner James Alan Bartlett from consumers around Australia who have ordered parts online but didn’t receive the goods. Nine complaints remain...
Consumer Protection
Media release
20 Jan 2017
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 140 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 January 2017, most BP sites are increasing their ULP price to 145.9 cpl (an increase of 14 cpl). Most Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing...
Consumer Protection
Media release
16 Jan 2017
A Landsdale motor vehicle repairer who continued to operate his business after his licence had expired has been fined $10,000 by the Joondalup Magistrates Court. Serugga Timothy Bukenya , trading as T.I.M Automotive Services , was also required to pay costs of $8,016 after being convicted in his absence on 11 January 2017 of breaching the Motor Vehicle Repairers Act. Mr Bukenya, who was...
Consumer Protection
Media release
13 Jan 2017
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 140.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 January 2017, all metro Coles Express sites are increasing their ULP price to 145.9 cpl (an increase of 18 cpl). Most BP, Caltex, Caltex Woolworths and Puma sites are...
Consumer Protection
Media release
09 Jan 2017
With Acting Consumer Protection Commissioner David Hillyard If you’re buying a car any time soon we have a message we’d like to drive home. Consumer Protection has concerns about the value of add-ons being sold to people purchasing motor vehicles in Western Australia. There’s been a recent increase in complaints to Consumer Protection about the vehicle ‘extras’ sold at the point of sale such as...
Consumer Protection
Department News
06 Jan 2017
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 138.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 January 2017, most Caltex Woolworths sites are increasing their ULP price to 143.9 cpl (an increase of 19 cpl). Most Caltex, Coles Express and Puma sites are increasing their...
Consumer Protection
Media release
02 Jan 2017
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 136.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 December 2016, most Caltex Woolworths sites are increasing their ULP price to 141.9 cpl (an increase of 20 cpl). Most Coles Express sites are increasing their ULP price to 139...
Consumer Protection
Media release
26 Dec 2016
Average ULP price for Perth metro area in 2016 was 115.9 cents per litre Vibe in North Perth and Chidlow Growers Mart the cheapest sites for the year Prices expected to rise in the short term over the holiday period Perth motorists this year have enjoyed the lowest petrol prices in 11 years, with the average for unleaded petrol being 115.9 cents per litre (cpl), the lowest since 2005 when it was...
Consumer Protection
Media release
21 Dec 2016

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