Motor industry

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To be recognised as a trainee salesperson you must be employed by a licensed motor vehicle dealer. You must also have: Submitted an application for a salesperson’s licence to the Department of Mines, Industry Regulation and Safety. Paid the applicable licence fee. Submitted to the department a...
Vehicle sellers
A salesperson is someone who is employed or engaged by or on behalf of a dealer to buy or sell motor vehicles. A salesperson's licence is needed if you: Buy or sell vehicles. Complete sales contract documentation. Take a customer for a demonstration drive. You will not require a salesperson's...
Vehicle sellers
A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. What you need to do to get a licence To obtain a motor vehicle yard manager licence you must: Complete the application form ; Pay the appropriate fee ; Prove...
Vehicle sellers
The Motor Vehicle Dealers Act requires each applicant for a dealer's licence operate from premises suitable for the type of business for which the licence is sought. The Commissioner for Consumer Protection also maintains records of these premises to assist it with decisions, such as whether the...
Vehicle sellers
Consumers must be provided with an itemised bill if they request one. The supplier must give the consumer the itemised bill, without charge, within seven days of the request. It must be expressed in plain language, legible and clear. A consumer can ask a supplier for an itemised bill which shows:...
Receipts
New vehicle (manufacturer's) warranties When you buy a new vehicle the manufacturer will "guarantee" the vehicle, usually for a limited period of time, provided the vehicle is used correctly. This guarantee is known as a manufacturer's warranty or 'express warranty' because it is 'expressed',...
Buying a vehicle
When you buy a vehicle from a dealer, it will come with a warranty - a manufacturer's warranty if it is new, and a statutory (dealer's) warranty if it is second-hand. Note: Older second-hand vehicles and some types of vehicles may not be covered by statutory warranty. All vehicles, both new and...
Buying a vehicle
Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties
Manufacturers guarantee to take reasonable steps to provide spare parts and repair facilities, a place that can fix the consumer’s goods, for a reasonable time after purchase. If the manufacturer does not have an office in Australia, the importer takes on these responsibilities. Example: A consumer...
Guarantees and warranties
Title to goo ds Suppliers guarantee they have the right to sell the goods (clear title), unless the supplier alerted the consumer before the sale that they had ‘limited title’. If goods are sold with limited title, any other person with ownership rights—for example, a person owed money by the...
Guarantees and warranties

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Publications

This checklist covers both requirements for hazardous substances under the Occupational Safety and Health Regulations 1996 and general chemical safety.
WorkSafe
Checklist
20 May 2014
Buying a car is a big investment for most people. Make sure you do your homework before doing the deal, regardless of whether it’s through a private seller or with a car yard. Buying a new or used...
Consumer Protection
Fact sheet
01 Sep 2017

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Announcements

Consumer Protection is reminding buyers of demonstration vehicles that they are entitled to the full term of the manufacturer’s warranty in terms of time, and the clock only starts ticking from the date of purchase. The warranty on a demonstration vehicle is only affected in terms of distance travelled, with the odometer reading at the time of purchase allowed to be deducted. For example, a 5...
Consumer Protection
Media release
11 May 2017
A Thornlie man who bought and sold vehicles over a 16 month period without a dealer’s licence has been fined $5,000 by the Armadale Magistrates Court. Majid Hussain Al Asadi had bought 35 vehicles at auction and then sold 18 of them privately on Gumtree between March 2015 and June 2016 while unlicensed, in breach of the Motor Vehicle Dealers Act. He was also ordered to pay costs of $601.50 on 2...
Consumer Protection
Media release
04 May 2017
The average cost of unleaded petrol is set to increase by 17 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 May 2017, most 7-Eleven, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (increasing between 20 and 24 cpl). Most Puma sites are increasing their ULP price to...
Consumer Protection
Media release
01 May 2017
The average cost of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 137.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 April 2017, most Puma, BP, Caltex Woolworths, Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl (increasing between 20 and 24 cpl). Most United sites...
Consumer Protection
Media release
24 Apr 2017
A motor vehicle repairer has been fined $1,000 by the State Administrative Tribunal for failing to comply with a condition on his repairer’s certificate. Stephen Jeffrey Sokol of Aveley was reprimanded for breaching the Motor Vehicle Repairers Act and was also ordered to pay costs of $500. Consumer Protection issued a motor vehicle repairer’s certificate to Mr Sokol in March 2011. In June 2014,...
Consumer Protection
Media release
18 Apr 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 137 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 April 2017, most 7-Eleven, BP, Caltex, Caltex Woolworths and Puma sites are increasing their ULP price to 139.9 cpl (increasing between 23 and 26 cpl). Most United sites are...
Consumer Protection
Media release
17 Apr 2017
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 136.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 April 2017, most Caltex, Puma and Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 26 cpl by Caltex and Puma and 25 cpl by Coles Express). Most...
Consumer Protection
Media release
10 Apr 2017
The average cost of unleaded petrol is set to increase by about 16 cents per litre (cpl) to 133.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 4 April 2017, most Caltex sites are increasing their ULP price to 137.9 cpl (an increase of 25 cpl). Most 7-Eleven and Puma sites are increasing their ULP price to 136.9, most...
Consumer Protection
Media release
03 Apr 2017
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 28 March 2017, most Caltex and BP sites are increasing their ULP price to 137.9 cpl (an increase of 20 cpl and 18 cpl respectively). Most Puma sites are increasing their ULP price...
Consumer Protection
Media release
27 Mar 2017
The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 136 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 21 March 2017, most Coles Express sites are increasing their ULP price to 139.9 cpl (an increase of 18 cpl). Most Caltex, Caltex Woolworths, Puma and BP sites are increasing their ULP...
Consumer Protection
Media release
20 Mar 2017

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