Property industry

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Information for real estate consumers Consumer Protection have developed a number of publications to assist consumers with real estate transactions. Home buyers Home Buyers Survival Guide Sale by offer and acceptance Buying vacant land Buying land or property off-the-plan Timber pest inspections...
Buying a property
What can you do with goods abandoned by your tenant when they leave The first thing to do is to try and contact your tenant to find out when, or if, they are going to collect any abandoned goods. This information is intended to assist if you cannot contact them or they provide no instruction for...
When a tenancy ends
Quick close this page Press Ctrl +W if you wish to close this window immediately. For information about how to browse incognito and/or erase your history, see www.esafety.gov.au There are plans to change WA’s tenancy and residential parks laws to support victims of family and domestic violence (FDV...
Having problems with renting a home?
Clandestine drug laboratory sites, commonly known as clan labs, are places where illegal drugs are manufactured. Criminal producers often use rental properties, although they also use commercial properties, remote rural properties and hotel and motel accommodation. Clan labs pose a number of risks...
Having problems with renting a home?
David Hillyard was appointed as Acting Commissioner for Consumer Protection in December 2015. Prior to this, he was the Director of Consumer Protection’s Retail and Services Directorate. David has worked with Consumer Protection for over 35 years and has been in senior management roles where most...
About us
In Western Australia workers have been killed by lightning, the most recent in 2014 when a backpacker working on a farm at Bruce Rock died after she was struck by lightning. Workers are most at risk working out in the open, on the sea or other waterways or sheltering under trees or other structures...
Environmental factors
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Status: CLOSED , Friday 30 June 2017 Background Boarders and lodgers are currently not covered by the Residential Tenancies Act , although boarding premises...
Consultations and reports
Refunds will be considered with reference to the particular circumstances, and the requirements of the Settlement Agents Act 1981 (“the SA Act”) and associated Regulations. Settlement Agent Licence applications and triennial certificate renewal applications Licence and triennial certificate fee...
Settlement agents and conveyancers
Drainage plumbing diagram fees A $10.50 fee now applies to the purchase of Drainage Plumbing Diagrams. Go to the 'Search for a drainage plumbing diagram' website Click here for the search Drainage plumbing diagrams (also known as flimsies or as constructed diagrams) are a diagrammatic...
Certificates and diagrams
CPD modules from last year are available online to help you meet your compulsory professional development requirements. There is a new topic each year. The topics are selected to assist licensees and registrants to update their knowledge of industry developments, legislative changes and work...
Settlement agents and conveyancers

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Publications

7 August Health and safety issue: mould, electrical safety & unsafe pool gate latches Don’t let mould take hold During the winter months, household mould can take hold. Aside from being unsightly...
Consumer Protection
Bulletin
08 Aug 2018
Change of auditor request - Settlement agent
Consumer Protection
Form – notification
24 Jul 2018
Application for renewal of a real estate and business agent triennial certificate - Individual Application for renewal of a real estate and business agent triennial certificate – Body Corporate...
Consumer Protection
Form – application
24 Jul 2018
19 July Homelessness Week event for landlords You are invited to hear a variety of speakers talking about action that landlords can take to prevent and respond to homelessness on 9 August 2018...
Consumer Protection
Bulletin
19 Jul 2018
16 July 2018 Considering buying a rent-roll? Buying a rent-roll can be an attractive way to grow your business. However, it can be a complex undertaking and a source of headaches down the road if not...
Consumer Protection
Bulletin
18 Jul 2018
Who needs to complete a reference A business reference is required when applying for a real estate or business agent licence. Business reference References from relatives/domestic partner,...
Consumer Protection
Form – notification
17 Jul 2018
Who needs to apply for a licence Any individuals , partnerships or companies wishing to operate as real estate or business agents in Western Australia are required, under the Real Estate and Business...
Consumer Protection
Form – application
17 Jul 2018
10 July 2018 Bond money must be lodged with the Bond Administrator no later than 14 days after you have received the money from the tenant. This includes any bond assistance loan money that may have...
Consumer Protection
Bulletin
11 Jul 2018
29 June 2018 Updated trust account handbook Consumer Protection recently updated the trust account handbook for settlement agents , to assist you with your trust accounting responsibilities. You...
Consumer Protection
Bulletin
02 Jul 2018
A real estate agent had his licence and triennial certificate suspended and the agency received a substantial fine over the misuse of a trust account. Read more about the agent, the suspension and...
Consumer Protection
Bulletin
02 Jul 2018

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Announcements

Making payments online is now a routine part of life for many consumers but we all need to stay vigilant both at home and in the workplace where interception scams continue to be an issue. Many of us are already aware that we should take precautions when paying online for goods but consumers may not realise that payment scams can target anyone exchanging money, including business and property...
Consumer Protection
Media release
07 Aug 2018
Funding to provide family violence rental law education for tenant advocates After the Residential Tenancies Legislation Amendment (Family Violence) Bill 2018 passed the Lower House in June 2018, $50,000 from the State Government’s Consumer Credit Account is being granted to Tenancy WA to train community workers ahead of the tenancy law changes. Tenancy WA in conjunction with the Women’s Council...
Consumer Protection
Media release
24 Jul 2018
An Aubin Grove real estate agent has had his licence and triennial certificate suspended for six months and the agency was fined $5,000 by the State Administrative Tribunal (SAT) over the misuse of a trust account. James Ademola Oladejo is the person in bona fide control of Jim’s Realty Pty Ltd . Both the agent and the agency were reprimanded by the SAT. In September 2016, Mr Oladejo dishonestly...
Consumer Protection
Media release
01 Jun 2018
With Commissioner for Consumer Protection David Hillyard No place for family violence Did you know WA is second only to the NT when it comes to rates of family and domestic violence (FDV) and there were more than 50,000 reported incidents across the State in 2016-17? Sadly, family violence is a growing problem in our community and the abuse, whether physical or psychological, often occurs in...
Consumer Protection
Department News
29 May 2018
FGS Contracting Pty Ltd and the Director Ryan Wayne Franceschi, were fined today in the Perth Magistrate Court in relation to serious injuries caused to a 17 year old worker in Esperance. FGS Contracting Pty Ltd was fined $225,000 for failure to meet their duty to provide a safe workplace and for failing to ensure the correct high-risk work license. Additionally, Franceschi as the Director was...
WorkSafe
Media release
18 May 2018
Axedale Holdings Pty Ltd, trading as Shaw’s Cartage Contractors, was fined in relation to the deaths of two labourers. The deaths were caused by falling concrete tilt-up panels at a Perth construction site. Axedale, among three parties charged, pleaded guilty to failing to ensure the safety of workers, and that failure causing the death of Joseph McDermott and Gerard Bradley. The fine totalled $...
WorkSafe
Media release
18 May 2018
Western Australian building contractor Archiapps Pty Ltd (reg BC14480) has entered into liquidation. Cameron Shaw and Richard Albarran of Hall Chadwick have been appointed as the liquidators of the company. Building Commissioner Ken Bowron advises that the company’s status will now trigger policies of home indemnity insurance (HII). Affected home owners should contact their insurer for details of...
Building Commission
Media release
16 May 2018
An East Victoria Park building surveying company , Western Australia Building Certifiers and Assessors Pty Ltd (BSC226) and its sole director John Phillip Greenwood (BSP21) have each been ordered to pay a fine of $2,500 to the Building Commissioner. The Building Services Board imposed the fines at its April meeting after finding that the respondents were negligent under the Building Services (...
Building Commission
Media release
14 May 2018
WA landlords are still being duped into renting their properties to crime gangs who turn their investment homes into cannabis grow-houses, causing extensive damage to the property. Consumer Protection and WA Police have renewed their warning to landlords to be extra vigilant with the incidents of cannabis grow-houses in rentals continuing to be a major concern for authorities. The joint warning...
Consumer Protection
Media release
08 May 2018
A Perth city real estate agency and its licensee have been reprimanded and fined a total of $5,000 by the State Administrative Tribunal (SAT) over offences relating to their property management practices. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 for eight offences under the Real Estate and Business Agents Act and the Code of Conduct which...
Consumer Protection
Media release
23 Mar 2018

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Land valuers can apply for or renew their licences.
Consumer Protection
Real estate and business agents and sales representatives can apply for or renew their licences and registrations.
Consumer Protection

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Information regarding licence fees and links to the relevant forms for land valuers, real estate agents, sales representatives and property managers, settlement agents, and retirement villages.
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