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All licensees must provide written notification, within one month, when there is a change to the: directors of a body corporate; partners of a firm, including directors if a partner is a body corporate; or person in bona fide control. N ewly appointed directors must provide the following: Two...
Real estate agents and sales representatives
Whether you rent or own your home, you can keep you and your family safe by reducing any risks you notice around the house. The following pages will provide you with tips on what to look for and how to fix any issues: Portable swimming pool safety Rules for pools and spas (Building Commission)...
Home safety
When looking at a property with an existing balcony or deck, deterioration or substandard work may not be easily spotted. If you rent or about to buy a property, be aware the property owners may not even know how or when it was constructed. Unsafe balconies and decks are a hazard and can place...
Home safety
CPD modules from the past three years are available online to help you meet your requirements under the Real Estate and Business Agents Act 1978. There is a new topic each year. These topics are selected to assist licensees and registrants to update their knowledge of industry developments,...
Real estate agents and sales representatives
Safety agencies regularly produce material to help prevent serious injury or death in and around the home. Portable swimming pools Recent focus of product safety was on the portable pools. Portable pools can pose a safety risk, especially for children under the age of five. Even in a small portable...
Non-English speaking consumers
Land valuers set their own fees however a written disclosure of all fees for service must be disclosed to the client prior to entering into any agreement. Land valuers must not receive a fee above the disclosed amount unless there is a significant change in the scope of the work. As with any other...
Land valuers
Safety in and around a rental property is the responsibility of both the landlord and tenant. Landlord’s responsibility Landlords must ensure the rental premises are safe to live in. Under common law, a landlord has a duty of care to tenants as well as anyone the tenant invites into the property...
Security, safety, maintenance and entry rights
Consumer protection regularly produces and updates publications about property industry laws and licensing. The below links will provide you with land valuer specific information. Newsletters Land valuers newsletters Bulletins Land valuers bulletins Publications Land valuation in WA compliance...
Land valuers
A buyer’s agent provides a service directly to consumers looking to buy real estate. Buyer’s agents offer a number of different services, ranging from researching a single property to undertaking a complete search of available property, even evaluating and then negotiating the purchase of property...
Buying a property
As an alternative to post or email, holders of licences, registrations or certificates (including companies or partnerships, where applicable) can use the Department’s new online change of contact details system. To change contact information held by the Commissioner for Consumer Protection via the...
Occupations requiring licensing

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Publications

23 June 2017 Impact on property sales of $750,000 or more On 1 July 2017, the proposed changes to the foreign resident capital gains withholding (FRCGW) rate and threshold will take effect. These...
Consumer Protection
Bulletin
27 Jun 2017
19 June 2017 From 1 September 2016, it has been mandatory for real estate agents to carry out electronic bond transactions. The feedback from agents about the BondsOnline etransaction service (...
Consumer Protection
Bulletin
27 Jun 2017
Commonly reported trust account audit qualifications and how to deal with them The following list of questions are commonly reported and should be used as a guide. 1. Monthly bank reconciliations not...
Consumer Protection
Fact sheet
16 Jun 2017
14 June 2017 Consumer Protection is seeking community and Industry feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not...
Consumer Protection
Bulletin
15 Jun 2017
WorkSafe is seeing ongoing non-compliance with wall chasing work, such as: Use of petrol powered saws without local exhaust ventilation (LEV) on-tool, exposing workers to toxic carbon monoxide;...
WorkSafe
Bulletin
13 Jun 2017
2 June 2017 A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley...
Consumer Protection
Bulletin
06 Jun 2017
25 May 2017 A Perth real estate agency’s computer system has been accessed by scammers, resulting in bogus advertisements being posted on numerous rental accommodation websites. Actions are being...
Consumer Protection
Bulletin
06 Jun 2017
28 April 2017 A new Australian Standard applies from 1 May 2017 to new installations of smoke alarms in residential dwellings. Importantly, this includes new smoke alarms installed in dwellings...
Consumer Protection
Bulletin
03 May 2017
28 April 2017 A new Australian Standard applies from 1 May 2017 to new installations of smoke alarms in residential dwellings. Importantly, this includes new smoke alarms installed in dwellings...
Consumer Protection
Bulletin
18 May 2017
The Department has received another report of a scam attempt. Fortunately, the scam was thwarted by the property buyer’s attention to detail. The scammer attempted to divert settlement funds from the...
Consumer Protection
Bulletin
11 Apr 2017

Pages

Announcements

Nedlands man Rohan Keane O’Neill, trading as O’Neill’s Maintenance, has again been prosecuted by the Building Commissioner, this time relating to an incomplete kitchen and bathroom renovation in Como.
Building Commission
Media release
14 Mar 2017
A Claremont-based real estate agency has been reprimanded, fined $5,000 and must pay $1,000 to cover the costs of disciplinary action by Consumer Protection due to apartment-buyers being kept in the dark about balcony shutters. During mediation at the State Administrative Tribunal, M Property Pty Ltd agreed there had been two breaches of the Real Estate and Business Agents Act and Code of Conduct...
Consumer Protection
Media release
07 Mar 2017
Catastrophic failure to manage a trust account and trading without a licence for three months has resulted in a WA real estate agent being fined $8,000 plus $832 in costs. Amanda Jones, formerly trading as Ray White Manjimup Districts, has pleaded guilty to nine charges, under the Real Estate and Business Agents Act. There were: seven charges of failing to correctly balance her trust account each...
Consumer Protection
Media release
03 Mar 2017
With Acting Commissioner for Consumer Protection David Hillyard The Department of Commerce Bond Administrator figures showed 10 per cent of all residential rental bond lodgements were made late in January this year. A bond is money paid by the tenant and held in trust for the duration of a tenancy. The Residential Tenancies Act 1987 (the Act) requires that bonds must be lodged by the landlord or...
Consumer Protection
Department News
02 Mar 2017
A WA real estate agency and sales representative have been fined $12,000 each as part of State Administrative Tribunal (SAT) disciplinary action by Consumer Protection over dishonest conduct during property sale transactions. Sunrun Nominees Pty Ltd trading as House Real Estate WA and Frank Andrew Torre are subject to orders after contravening the Real Estate and Business Agents Act 1978 and the...
Consumer Protection
Media release
24 Feb 2017
Consumer Protection is seeking public comment as part of a review of the laws covering the licensing and conduct of auctioneers in WA. Currently under the Auction Sales Act, auctioneer licences are issued by local Magistrates Courts with WA Police checks used to determine if applicants are fit and proper people. Acting Commissioner for Consumer Protection David Hillyard said the review will look...
Consumer Protection
Media release
22 Dec 2016
Consumer Protection is planning to take tougher action against real estate agents and private landlords with an increasing number of tenancy bonds being lodged late.
Consumer Protection
Media release
28 Nov 2016
Kalbarri man Peter John Barry Ikin , trading as Cape York Connections , has been successfully prosecuted by the Building Commissioner for carrying out unregistered painting work at eight Mid West properties between December 2013 and June 2015.
Building Commission
Media release
14 Nov 2016
With Acting Commissioner for Consumer Protection, David Hillyard Tenancy laws in WA are under review in a bid to support victims of family violence who live in rental homes. It’s your chance to have a say because community feedback is now invited. An options paper has been released outlining proposed amendments to the Residential Tenancies Act that are designed to complement the Restraining...
Consumer Protection
Department News
10 Nov 2016
A Gosnells real estate agency described by the State Administrative Tribunal (SAT) as ‘incompetent’ has been ordered to pay a $25,000 penalty for mishandling the deposit from the sale of a property. AIM Investments Australia Pty Ltd , trading as AIM Realty , was fined $8,000 and licensee and agent Aman Deep Singh was also fined $8,000 for breaching the Real Estate and Business Agents Act. Both...
Consumer Protection
Media release
04 Nov 2016

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