Property industry

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Rule 23 of the Licensed Valuers Code of Conduct states a licensed valuer shall maintain a risk management program. Risk management in the context of the land valuation industry requires an appreciation of best practice valuation practices and procedure. At minimum, risk management programs are...
Land valuers
A licence may be granted when an applicant can demonstrate they are of good character and repute, competent to carry out the duties of a licensed valuer and they meet the requirements of one of the following categories. Category 1 A Life Fellow, Fellow or Associate of the Australian Property...
Land valuers
Land valuers licensing, registration and code of conduct. The land valuation involves inspecting the property, ascertaining legal ownership and the interest held and gathering relevant information such as the prices similar properties sell for. Other factors come into the valuation, such as the...
Land valuers
Settlement agents licensing, registration and code of conduct In Western Australia, there are two ways a person may arrange settlements or carry on business as a real estate settlement agent (individual, company, or partnership), or a business settlement agent. The first, is to be licensed and hold...
Settlement agents and conveyancers
What is land valuation? The land valuation process involves inspecting the property, ascertaining legal ownership and the interest held and gathering relevant information such as the prices that similar properties sell for. Other factors come into the valuation, such as the saleability of the...
Land valuers, real estate and settlement agents
Remember, you don’t have to use an agent for everything. Some decide to pay a ‘letting fee’ and only use their agent to find a tenant and deal with the bond, while others use their agent to manage their property and/or collect the rent. No matter what you decide, ensure their experience matches...
Property management
If you are dissatisfied with the standard of conduct of a settlement agent, real estate agent or sales representative, the following course of action is recommended: Step 1: Contact the settlement agent, real estate agent or sales representative (or the real estate agent in control of the...
Land valuers, real estate and settlement agents
The Fidelity Guarantee Account helps provide financial reimbursement to people who suffer pecuniary loss or loss of property through the criminal or fraudulent actions of a licensed real estate or business agent, real estate settlement or business settlement agent or their employees in the course...
Land valuers, real estate and settlement agents
Settlement agents set their own fees which must be disclosed to the client in writing prior to entering into any agreement. Agents must not receive a fee above the disclosed amount unless there is a significant change in the scope of the work. Removing the cap and deregulating fees will allow...
Land valuers, real estate and settlement agents
Unless you are a suitably qualified lawyer, it would be very unwise to try to carry out the settlement of your own property. It's a complex and time consuming business, with many traps for the unwary. When you are buying a property, it is necessary for all the paperwork to be completed and all the...
Land valuers, real estate and settlement agents

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Publications

10 June 2015 The Department of Commerce (the Department) calls on agents to be vigilant in keeping a close eye on the operation of the agency’s trust account in light of two recent cases. The two...
Consumer Protection
Bulletin
08 Sep 2017
Input wanted during review of property industry rules - 27 May 2013 The Department of Commerce has released a discussion paper which reviews the property industry Codes of Conduct. The paper aims to...
Consumer Protection
Bulletin
10 Jun 2015
SCAM ALERT: Government Officer Impersonated - 12 April 2013 A licence applicant recently informed the Department they were contacted by someone impersonating a Consumer Protection licensing officer...
Consumer Protection
Bulletin
10 Jun 2015
Ascertain pertinent facts through a Certificate of Title - 10 July 2013 Licensed land valuers (valuers) are reminded of their obligation to determine and verify pertinent facts through a Certificate...
Consumer Protection
Bulletin
10 Jun 2015
Land Valuers Licensing (Remuneration) Notice 2013 - 18 September 2013 The Minister for Commerce has approved the Land Valuers Licensing (Remuneration) Notice 2013 (the Notice) prescribing the maximum...
Consumer Protection
Bulletin
10 Jun 2015
$33,000 in fines for fake testimonials - 27 November 2013 The Department’s recent action against a motor vehicle repair company for publishing fake online testimonials is a timely reminder of the...
Consumer Protection
Bulletin
10 Jun 2015
Release of fee deregulation position paper for consultation - 14 May 2014 The Commissioner for Consumer Protection, Anne Driscoll, has released a position paper proposing that government regulation...
Consumer Protection
Bulletin
10 Jun 2015
Manual and assessment for mandatory CPD 2014 for real estate sales representatives. You should download and read the manual before doing the assessment. The manual is a handy reference and will help...
Consumer Protection
Training material
08 Sep 2017
e-conveyancing is coming to Western Australia - 8 May 2015 Electronic conveyancing (e-conveyancing) will enable the electronic settlement of real property transactions; the preparation and electronic...
Consumer Protection
Bulletin
10 Jun 2015
21 May 2015 The Department of Commerce (the Department) has received an increase in complaints from tenants that their lessors and property managers have set appointments for inspections without...
Consumer Protection
Bulletin
08 Sep 2017

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Announcements

Consumer Protection is holding information sessions to explain a current review of the laws that apply to about 29,000 people living long-term in residential parks across WA. Views are being sought from the caravan, mobile home, park home and lifestyle village communities in response to a consultation paper that was released in June 2014. The paper sets out possible options to change the...
Consumer Protection
Media release
15 Jul 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of a York real estate agency after its sole director’s licence renewal application was refused and the company was therefore unable to operate the business in compliance with the Real Estate and Business Agents Act. The supervisor appointed by Consumer Protection is Mr Gary Doran of...
Consumer Protection
Media release
10 Jul 2014
Three people have been arrested and charged by South African Police in connection with the attempted fraudulent sale of a home in Western Australia. Two Nigerian men and a South African woman were arrested in Johannesburg on 2 July 2014. The arrests follow a five month intensive investigation by the Major Fraud Squad of the Western Australia Police, with the assistance of the Australian Federal...
Consumer Protection
Media release
04 Jul 2014
Consumer Protection has been granted supervision orders by the State Administrative Tribunal (SAT) to take control of two Perth real estate agencies over the misuse of their trust accounts and inability to operate their businesses within the Real Estate and Business Agents Act. The supervisor’s duties include carrying on the activities of the agent for the purpose of winding up the agency. On 18...
Consumer Protection
Media release
30 Jun 2014
Consumer Protection has sent out a warning to promoters of some property investment schemes who hold “free” public seminars that they must provide information about cooling off periods to attendees. Australian Consumer Law regulators are examining the practices of a number of promoters and WA’s Commissioner for Consumer Protection Anne Driscoll said a common theme had emerged. “In many cases,...
Consumer Protection
Media release
12 Jun 2014
A review of the laws regulating the tenancy arrangements of about 29,000 people who live long-term in residential parks in WA is currently underway.
Consumer Protection
Media release
06 Jun 2014
The Commissioner for Consumer Protection has succeeded in overturning a decision to allow the Director of Westpoint Realty Pty Ltd (in liquidation), Mr Norman Phillip Carey to renew the certificate that allows him to be a real estate agent. A unanimous judgement by the Court of Appeal this morning (9 January 2014) set aside a previous State Administrative Tribunal ruling which meant that Mr Carey...
Consumer Protection
Media release
09 Jan 2014
Consumer Protection has reminded private landlords in WA that they must lodge new security bonds with the Bond Administrator to comply with changes to tenancy laws which came into effect in July this year. There is a transition period for existing bonds, which will need to be transferred to the Bond Administrator by 31 December 2014. The reminder comes after the Perth Magistrates Court fined a...
Consumer Protection
Media release
16 Sep 2013
Businesses can gain a better understanding of their rights and obligations under the Australian Consumer Law thanks to a series of new industry guides. Commissioner for Consumer Protection Anne Driscoll urges businesses operating in five specific industries covered by the guides, to check them out. “The guides are in relation to electrical and whitegoods; travel and accommodation; personal...
Consumer Protection
Media release
30 Aug 2013
A man has been arrested in Nigeria in connection with the attempted fraudulent sale of a home in Western Australia. Ntuen Promise EKENMINI was apprehended by Nigerian authorities yesterday when he attended an international courier office and attempted to collect documents with a forged driver’s licence in the name of the South African home owner. The documents related to a supposed settlement of...
Consumer Protection
Media release
15 Aug 2013

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