Property industry

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If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
Exemption certificates under section 77C of the Retirement Villages Act GUIDELINES FOR APPLICANTS These guidelines explain the new provisions of the Retirement Villages Act 1992 (the Act) that prohibit certain persons from being the administering body or being concerned, directly or indirectly, in...
Managing a retirement village
It is very important to read the building contract thoroughly and get legal advice from your lawyer if you are unsure. The building contract is a complex document and is generally made up of: the building contract, including a Schedule of Particulars, Addenda or Appendix; drawings; and...
Building or renovating a property
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
Identity fraud and scams are increasingly prevalent throughout the community, and the property industry is not immune to falling victim to such events. Bogus sellers Two highly publicised incidents in September 2010 and March/April 2011 resulted in properties being sold in Western Australia without...
Property scams, fraud, and identity checks
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights
Consumer Protection media statements are available online. Ministerial media statements Media statements issued by the Hon Bill Johnston MLA, Minister for Commerce, are available from the Government Media Office page .
About us
Consumer Protection provides a variety of online resources: Online complaint form – to submit a complaint about a trader. Please attempt to follow our advice on resolving disputes via the consumer complaint checklist before formally making a complaint. WA ScamNet – profiles the most prevalent scams...
Online resources
Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations and reports

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Publications

The Department has received another report of a scam attempt. Fortunately, the scam was thwarted by the property buyer’s attention to detail. The scammer attempted to divert settlement funds from the...
Consumer Protection
Bulletin
11 Apr 2017
31 March 2017 A Victoria Park property manager who misled her client regarding a licensing arrangement, has been reprimanded and fined $3,000 by the State Administrative Tribunal, and had her...
Consumer Protection
Bulletin
07 Apr 2017
5 April 2017 This bulletin replaces issue 136 Changes to the Sale of Land Act – what you need to know. On 3 April 2017, the Sale of Land Amendment Act 2016 (the Act) came into effect in Western...
Consumer Protection
Bulletin
07 Apr 2017
5 April 2017 This bulletin replaces issue 66 Changes to the Sale of Land Act – what you need to know. On 3 April 2017, the Sale of Land Amendment Act 2016 (the Act) came into effect in Western...
Consumer Protection
Bulletin
07 Apr 2017
6 April 2017 South-East Asian crime gangs based in the eastern states are renting homes from Perth landlords and turning them into indoor cannabis farms, causing extensive damage. Consumer Protection...
Consumer Protection
Bulletin
07 Apr 2017
The approved the activities listed in this document are for participants to attend in order to complete the required seven compulsory professional development (CPD) points of elective activity per...
Consumer Protection
Information
29 Mar 2017
21 March 2017 Real Estate misconduct: Reprimands and fines Your attention is drawn to a number of recent prosecution actions taken against real estate agencies, agents and sales representatives. The...
Consumer Protection
Bulletin
07 Apr 2017
22 March 2017 Register now - Information sessions for the electronic lodgement of land transfer documents Landgate invites all members of the conveyancing industry to attend a face-to-face or webinar...
Consumer Protection
Bulletin
22 Mar 2017
2 March 2017 All agents who hold a current triennial certificate and have held or received monies in trust during the 2016 calendar year, or part thereof, are required to have their trust accounts...
Consumer Protection
Bulletin
15 Mar 2017
24 Feburary Settlement agents have recently notified the Department about being approached by a Victorian company regarding possible business arrangements that has raised concern. The Victorian...
Consumer Protection
Bulletin
28 Feb 2017

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Announcements

A Morley real estate agency has been reprimanded and fined by the State Administrative Tribunal for failing to comply with laws relating to the operation of trust accounts. Realocate Australia Pty Ltd , trading as Realty Executives , was fined $5,000 and licensee Keith Howes was fined $1,500 after admitting to the breaches. Both were ordered to pay a total of $1,000 in costs. Consumer Protection...
Consumer Protection
Media release
02 Nov 2016
The best way to ensure quality painting and plumbing work, and to make sure only ‘fit and proper’ persons are entering your client’s homes and places of business, is to engage appropriately registered and licensed tradespersons. Painters’ registration requirements Individuals, partnerships and companies that contract with others to provide painting services valued over $1,000 must be registered...
Building Commission
Department News
01 Nov 2016
Western Australia's tenancy laws are under review to better protect and support victims of family violence in rental properties. Attorney General and Commerce Minister Michael Mischin said an options paper had been released which proposed changes to the Residential Tenancies Act 1987 to complement the Restraining Orders and Related Legislation Amendment (Family Violence) Bill 2016, which was...
Consumer Protection
Media release
28 Oct 2016
A former York real estate agent and his son have been found to have engaged in misleading conduct after a ‘deceitful’ land deal which resulted in a $6 million profit for family members. The State Administrative Tribunal (SAT) has upheld allegations by Consumer Protection against former licensees The King and I Pty Ltd , formerly trading as Colin King Real Estate , and its director Colin Maxwell...
Consumer Protection
Media release
27 Oct 2016
Francesco Di Labio (reg. BP7903 – expired), as the nominated supervisor of Dianella building company Frayson Pty Ltd (BC8331 – cancelled), has been ordered by the State Administrative Tribunal (SAT) to pay a fine of $15,000 and costs of $1,000 as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
24 Oct 2016
On 17 October 2016, Home Australia Pty Ltd went into liquidation. Home Australia Pty Ltd (Home Australia Group) is the parent company of Collier Homes Pty Ltd (WA) in addition to Homestead Homes Pty Ltd (SA), Newstart Homes (S.E. QLD) Pty Ltd, Ashford Homes Pty Ltd (VIC) and Huxley Homes (NSW). Home owners currently building with Collier Homes (WA) will likely experience delays in the completion...
Building Commission
Media release
17 Oct 2016
WA tenants have lost money after being duped into paying for end of tenancy bond cleaning on their rental properties, but the cleaners didn’t turn up. Consumer Protection is warning tenants not to use the services of Express Professional Services Pty Ltd , trading as Simple Cleans , an online business operated by Cassandra Nicole Cooney , who is based in Alstonville (near Ballina) in northern New...
Consumer Protection
Media release
07 Oct 2016
New codes of conduct for real estate agents and sales representatives, settlement agents and land valuers come into effect today (5 October 2016), increasing transparency for people buying or selling property in Western Australia. Commerce Minister Michael Mischin said the new codes were developed following detailed consultation between the regulator - Consumer Protection - and industry,...
Consumer Protection
Media release
05 Oct 2016
A Perth real estate agent is breathing a sigh of relief after a cyber-attack was thwarted in an attempt to steal $500,000 from a trust account. It’s believed the cyber thieves gained access to the agency’s bank accounts after malware was downloaded into their computer system, probably from an attachment being opened or a website link being clicked in a scam email. The installed malware allows the...
Consumer Protection
Media release
29 Sep 2016
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not covered by the Residential Tenancies Act, although boarding premises accommodating six or more people need to be registered with local government and comply with planning, health and other regulations. Acting Commissioner for...
Consumer Protection
Media release
28 Sep 2016

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