Property industry

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Consumer protection regularly produces and updates publications about property industry laws and licensing. The below links will provide you with land valuer specific information. Newsletters Land valuers newsletters Bulletins Land valuers bulletins Forms Application for a land valuer's licence...
Land valuers
A buyer’s agent provides a service directly to consumers looking to buy real estate. Buyer’s agents offer a number of different services, ranging from researching a single property to undertaking a complete search of available property, even evaluating and then negotiating the purchase of property...
Buying a property
As an alternative to post or email, holders of licences, registrations or certificates (including companies or partnerships, where applicable) can use the Department’s new online change of contact details system. To change contact information held by the Commissioner for Consumer Protection via the...
Occupations requiring licensing
If you are thinking of renting out a granny flat it is important to understand which tenancy laws may apply as this will determine both your rights and your responsibilities. In Western Australia, a person renting a granny flat could be a tenant under the Residential Tenancies Act 1987 or a lodger...
Types of rental accommodation
The new section 76 of the Act Retirement Villages Act 1992 (the Act) prohibits certain persons from being the administering body or being concerned, directly or indirectly, in the administration of a retirement village unless the person holds an exemption certificate granted by the Commissioner...
Managing a retirement village
It is very important to read the building contract thoroughly and get legal advice from your lawyer if you are unsure. The building contract is a complex document and is generally made up of: the building contract, including a Schedule of Particulars, Addenda or Appendix; drawings; and...
Building or renovating a property
Consumer Protection has a variety of prescribed (mandatory) and template forms. The links below are to help you find the form you need: Licences Motor vehicle industry licensing fees and forms (Motor vehicle dealers, salespersons, yard managers, car market operators, repairers and repair businesses...
Online resources
Identity fraud and scams are increasingly prevalent throughout the community, and the property industry is not immune to falling victim to such events. Bogus sellers Two highly publicised incidents in September 2010 and March/April 2011 resulted in properties being sold in Western Australia without...
Property scams, fraud, and identity checks
Owning and managing strata titled property in Western Australia Strata title is an increasingly popular form of ownership and currently accounts for over one-third of all forms of titles registered in Western Australia. Some strata owners self-manage their property while others employ the services...
Buying a property
RCDs Lessors must have two RCDs installed on the switchboard at their rental premises before it can be leased. Energy Safety has more detailed information about RCDs. Smoke Alarms In the case of a fire, toxic smoke, rather than heat and flames, is the most immediate threat to life. As many fires...
Security, safety, maintenance and entry rights

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Publications

Disputes relating to the condition of a property at the end of a tenancy are not uncommon. Mandatory Property Condition Reports (PCRs) were introduced in July 2013 in order to minimise the number of...
Consumer Protection
Bulletin
31 May 2018
This fact sheet provides information about lightning and includes duties for employers of outdoor workers and precautions to be taken to reduce the risk of injuries and deaths as a result of...
WorkSafe
Fact sheet
18 May 2018
8 May 2018 WA landlords are still being duped into renting their properties to crime gangs who turn their investment homes into cannabis grow-houses, causing extensive damage to the property...
Consumer Protection
Bulletin
08 May 2018
8 May 2018 WA landlords are still being duped into renting their properties to crime gangs who turn their investment homes into cannabis grow-houses, causing extensive damage to the property...
Consumer Protection
Bulletin
08 May 2018
Real Estate and Business Agents (General) Regulations 1979 Schedule 1A - Professional development subjects [r. 4AB] [Heading inserted in Gazette 28 Dec 2007 p. 6407.] Agency agreements Auctions...
Consumer Protection
Information
01 May 2018
REAL ESTATE AND BUSINESS AGENTS Part VI Real Estate and Business Agents Act 1978 NOTIFICATION OF CLOSED / AMENDED TRUST ACCOUNT Agents should advise the Commissioner for Consumer Protection as soon...
Consumer Protection
Form – notification
01 May 2018
Notification of opening a trust account - Real estate REAL ESTATE AND BUSINESS AGENTS Part VI Real Estate and Business Agents Act 1978 NOTIFICATION OF OPENING A TRUST ACCOUNT Agents should advise the...
Consumer Protection
Form – notification
01 May 2018
Real Estate and Business Agents Act 1978 69. Trust accounts, records of and accounting for When an agent receives money for or on behalf of any other person, the agent shall — unless the money is...
Consumer Protection
Information
01 May 2018
Property settlement fact sheet
Consumer Protection
Fact sheet
18 Apr 2018
Department of Housing tenants
Consumer Protection
Information
18 Apr 2018

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Announcements

An urgent alert to the WA real estate and settlement industries, as well as to buyers and sellers of properties, has been issued by Consumer Protection after three recent cyber-attacks have resulted in almost $590,000 being stolen in property-related scams. In the worst case, an 83 year old property buyer in Perth’s western suburbs has lost $557,000 after the fraudsters intercepted email...
Consumer Protection
Media release
19 Sep 2017
Renters, landlords and real estate agents in Western Australian have all emerged as winners as a result of the new electronic transaction process for lodging and returning tenancy bonds. Bonds Online was introduced by Consumer Protection in August 2015 where bonds could be electronically lodged with the Bonds Administrator. The system was further developed to provide for eTransactions – aimed at...
Consumer Protection
Media release
06 Sep 2017
In December 2016 the Building Commission (in providing administrative support to the Plumbers Licensing Board) commenced delivering Western Australia’s drainage plumbing diagram service . This service was previously provided by the various sewerage service providers in Western Australia, including the Water Corporation. Since then Building Commission has developed an online search system for...
Building Commission
Department News
25 Aug 2017
A Joondalup real estate agency and the person in bona fide control of the agency have been fined a total of $4,000 by the State Administrative Tribunal (SAT) for failing to comply with laws relating to the operation of the agency’s trust account. Bridgeline Pty Ltd , trading as Harcourts Alliance , was fined $3,000 and the person in bona fide control of the agency Rhonda Merle Massam was fined $1...
Consumer Protection
Media release
15 Aug 2017
A real estate agent has had his licence and triennial certificate cancelled by the State Administrative Tribunal after failing to complete compulsory training requirements. Anthony Palermo of Dalkeith was subject to disciplinary action by Consumer Protection when he failed to complete the necessary Compulsory Professional Development (CPD) obligations for three consecutive years 2013-2015, in...
Consumer Protection
Media release
12 Jul 2017
A landlady who entered a rental property illegally to conduct renovations and change the locks while the elderly tenant was in hospital has been convicted and ordered to pay $11,907 in fines and costs by the Fremantle Magistrates Court. Marlene Ruzica Pavlovich of Munster, who is a former real estate sales representative, was found guilty on 30 June 2017 of contravening 2 offences under the...
Consumer Protection
Media release
07 Jul 2017
A real estate sales representative has been reprimanded by the State Administrative Tribunal (SAT) and must pay a $1,000 fine and $500 in costs for breaching a special condition on his certificate of registration. Mark Bruce Hourn of Exmouth has failed to complete the necessary Compulsory Professional Development (CPD) obligations for three consecutive years 2013-2015, in breach of the Real...
Consumer Protection
Media release
05 Jul 2017
A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley was also ordered by the SAT to pay costs of $1,200. He admitted to breaching the Residential Tenancies Act, the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales Representatives by:...
Consumer Protection
Media release
02 Jun 2017
The Map of Bush Fire Prone Areas 2017 (the Map) that comes into effect on Thursday 1 June 2017, is now available from the Department of Fire and Emergency Services (DFES) website. This edition of the Map will show both ‘new’ bush fire prone areas and those ‘continuing’ from earlier editions of the Map. All bush fire prone areas will be coloured pink on the Map, with ‘new’ bush fire prone areas...
Building Commission
Department News
02 Jun 2017
A Perth real estate agency’s computer system has been hacked by scammers, resulting in bogus advertisements being posted on numerous rental accommodation websites. Actions are being taken to have the fake ads removed and to have an email address being used by the scammers ( rentscall@gmail.com ) closed down. The scammers gained access to the western suburbs’ agency’s log in details for sites such...
Consumer Protection
Media release
22 May 2017

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