Property industry

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Consumer Protection was seeking the views of the community and industry in regards to proposed reforms to the regulation of fees for settlement agents and land valuers. Status: Closed 31 July 2014 We urge all those interested in this area to read the consultation paper and put in a submission by...
Consultations and reports
The Property Industry Advisory Committee (PIAC) provides advice to the Minister and Commissioner for Consumer Protection on the regulation of licensed property occupations in Western Australia. In addition, the Committee also advises the Minister and Commissioner on the provision of education,...
Committees and boards
Consumer Protection provides advice and information for Western Australian consumers, businesses, landlords and tenants. Read our publication Your guide to Consumer Protection for further information. The information on this website can help you with answer a question about: housing and...
About us
Consumer protection regularly produces and updates publications about property industry laws and licensing. the below links will provide you with settlement agent specific information. Publications Auditing settlement agents CPD for settlement agents Consumer real estate publications Code of...
Settlement agents and conveyancers
You will find the relevant fees and forms in each licensing area: Property industries Motor vehicle industries Employment agents Debt collectors Mutual recognition If you need assistance please contact the licensing branch via: Telephone: 1300 304 064 Email Post: Consumer Protection Licensing and...
Occupations requiring licensing
Consumer Protection has one metropolitan Perth office and six regional locations in Western Australia. Perth Gordon Stephenson House Customer Service, Level 2, 140 William Street (on the corner of William and Murray Streets) PERTH, WA 6000 Postal Address Consumer Protection Locked Bag 14 CLOISTERS...
Contact Consumer Protection
Some laws set out considerations for regional areas, in particular areas above or below the 26th parallel, for example retail trading hours and residential tenancies. This map shows the location of the 26th parallel in Western Australia which is located at Shark Bay on the coast. Map indicating the...
Online resources
Fees listed below are scheduled as at 1 July 2017. Fees are subject to change on 1 July of each year. Applications received on or after 1 July will be subject to the new fee. Please Note: The Licensing Branch is reviewing the application for real estate and business agents licence form, the...
Property licence fees and forms
If the tenant/s receive proper notice to end an agreement but refuse to leave, the lessor can seek a court order to end the agreement and take possession of the premises. The order can be enforced with a warrant authorising a bailiff to evict them. If the Magistrates Court makes an order that the...
When a tenancy ends
Property investment promoters, or spruikers, invite people to their ‘wealth creation’ seminars, often for free, with the promise of investment tips or opportunities. They typically promote a property investment system or market a specific property development. The seminars are often promoted...
Buying a property

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Publications

19 June 2017 From 1 September 2016, it has been mandatory for real estate agents to carry out electronic bond transactions. The feedback from agents about the BondsOnline etransaction service (...
Consumer Protection
Bulletin
27 Jun 2017
Commonly reported trust account audit qualifications and how to deal with them The following list of questions are commonly reported and should be used as a guide. 1. Monthly bank reconciliations not...
Consumer Protection
Fact sheet
16 Jun 2017
14 June 2017 Consumer Protection is seeking community and Industry feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not...
Consumer Protection
Bulletin
15 Jun 2017
WorkSafe is seeing ongoing non-compliance with wall chasing work, such as: Use of petrol powered saws without local exhaust ventilation (LEV) on-tool, exposing workers to toxic carbon monoxide;...
WorkSafe
Bulletin
13 Jun 2017
2 June 2017 A property manager who stole tenants’ money has been banned for nine months, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT). Brendan Geoffrey Dabinett of Morley...
Consumer Protection
Bulletin
08 Sep 2017
25 May 2017 A Perth real estate agency’s computer system has been accessed by scammers, resulting in bogus advertisements being posted on numerous rental accommodation websites. Actions are being...
Consumer Protection
Bulletin
13 Sep 2017
28 April 2017 A new Australian Standard applies from 1 May 2017 to new installations of smoke alarms in residential dwellings. Importantly, this includes new smoke alarms installed in dwellings...
Consumer Protection
Bulletin
03 May 2017
28 April 2017 A new Australian Standard applies from 1 May 2017 to new installations of smoke alarms in residential dwellings. Importantly, this includes new smoke alarms installed in dwellings...
Consumer Protection
Bulletin
18 May 2017
The Department has received another report of a scam attempt. Fortunately, the scam was thwarted by the property buyer’s attention to detail. The scammer attempted to divert settlement funds from the...
Consumer Protection
Bulletin
11 Apr 2017
The Department has received another report of a scam attempt. Fortunately, the scam was thwarted by the property buyer’s attention to detail. The scammer attempted to divert settlement funds from the...
Consumer Protection
Bulletin
18 Sep 2017

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Announcements

WA tenants have lost money after being duped into paying for end of tenancy bond cleaning on their rental properties, but the cleaners didn’t turn up. Consumer Protection is warning tenants not to use the services of Express Professional Services Pty Ltd , trading as Simple Cleans , an online business operated by Cassandra Nicole Cooney , who is based in Alstonville (near Ballina) in northern New...
Consumer Protection
Media release
07 Oct 2016
New codes of conduct for real estate agents and sales representatives, settlement agents and land valuers come into effect today (5 October 2016), increasing transparency for people buying or selling property in Western Australia. Commerce Minister Michael Mischin said the new codes were developed following detailed consultation between the regulator - Consumer Protection - and industry,...
Consumer Protection
Media release
05 Oct 2016
A Perth real estate agent is breathing a sigh of relief after a cyber-attack was thwarted in an attempt to steal $500,000 from a trust account. It’s believed the cyber thieves gained access to the agency’s bank accounts after malware was downloaded into their computer system, probably from an attachment being opened or a website link being clicked in a scam email. The installed malware allows the...
Consumer Protection
Media release
29 Sep 2016
Consumer Protection is seeking community feedback about whether new laws should be introduced to regulate boarding and lodging in WA. Boarders and lodgers are currently not covered by the Residential Tenancies Act, although boarding premises accommodating six or more people need to be registered with local government and comply with planning, health and other regulations. Acting Commissioner for...
Consumer Protection
Media release
28 Sep 2016
The 2016-17 financial year sees the Australian Building Codes Board embarking on a significant suite of work relating to the advancement of the Energy Efficiency Provisions in the National Construction Code (NCC). These changes will be considered as part of NCC 2019.
Building Commission
Department News
21 Sep 2016
Waterman’s Bay licensed plumbing tradesperson Gary Clayton Hummerston (TL11472) has been successfully prosecuted by the Plumbers Licensing Board (PLB) for failing to comply with a condition of his licence.
Building Commission
Media release
14 Sep 2016
A Joondanna landlord, who also manages his family’s properties, has been fined a total of $5,500 and ordered to pay $9,000 in costs after making an illegal entry into a tenancy database and failing to properly process bond payments received from tenants. Tomas Mijatovic , trading as TRM Property Services , was found guilty by the Perth Magistrates Court on 8 September 2016 of two charges relating...
Consumer Protection
Media release
12 Sep 2016
The Building Services Board has fined Willetton building company Build West Pty Ltd (reg. BC10002) $5,000 and its director and nominated supervisor Shaun Middleton (BP37114) $2,500 for negligent conduct and failing to properly manage and supervise its work.
Building Commission
Media release
31 Aug 2016
Wangara builder Jeffrey West (reg. BP101011 & BC100818), the sole trader of Kameleon Homes , no longer holds a builder registration in Western Australia.
Building Commission
Media release
31 Aug 2016
With Acting Consumer Protection Commissioner David Hillyard The current economic climate is affecting the rental market in Perth and Western Australia. Some renters are leaving homes for a less expensive option because their financial circumstances have changed, while others are simply taking advantage of the increase in vacant rental properties to choose from. When it is time to end a tenancy,...
Consumer Protection
Department News
25 Aug 2016

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