Property industry

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Selling through an agent Real estate agents contracted by the seller must act on behalf of the seller but are obliged to act responsibly and ethically to the buyer as well. Anyone in the business of buying, selling or leasing property on behalf of another person must either: hold a real estate...
Selling a property
You can sell your own property yourself or contact a qualified agent to handle the sale for you. If you choose to use an agent they will recommend a method of sale based on the: type and location of your property market conditions your timeframe and personal preference The agent should support...
Selling a property
The Australian Consumer Law (ACL) requires a tradesperson and/or builder to meet certain obligations when they do building work: Service guarantee Product guarantee Businesses are obligated to meet all ACL consumer guarantees by law and they cannot be signed away. If you are having troubles with a...
Building or renovating a property
Before engaging someone to do the work: ask for a written quote contact your local council to find out whether any permits are required ask to see a certificate of currency for public liability insurance – this insurance will protect you or third parties against any damage the tradesperson may...
Building or renovating a property
Ask your family or friends to recommend an architect, builder or tradesperson they have recently used. Shop around and get recommendations. If you are using an architect, ask them to recommend two or three building practitioners who have worked for other clients, as a starting point. You should...
Building or renovating a property
Unless the contract makes specific provision, properties are sold in reasonably the same state as when first inspected. So it is essential to conduct a thorough physical inspection of the property prior to the settlement being finalised. Once you have inspected the property, if you want changes to...
Buying a property
When signing a contract of sale, it is recommended you make one of your conditions subject to a building inspection that is satisfactory to you. As the buyer, you will be responsible for contracting and paying for a suitably qualified building inspector, surveyor or architect to provide a...
Buying a property
Handy checklist to help you compare properties, to use at a pre-settlement inspection or before you accept the keys / take full ownership of the property. A pest inspection could save you thousands of dollars in repair costs. For more information visit our pages on pest control . Property...
Buying a property
All Australian businesses must comply with the Australian Consumer Law. This law also applies to the property industry. Consumer guarantees on goods and services Unconscionable conduct Unfair contract laws False or misleading representations Misleading or deceptive conduct What we do: Provide...
Selling property
If you are buying an established property to renovate, ask an architect, draftsperson or builder to report on the kind of work possible, some ideas may look good on paper but not be structurally sound. Even if you do not intend to renovate, a building inspection before you buy can identify repairs...
Buying a property

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Publications

Background In December 2015 the State government released a bushfire reform package in response to planning and building recommendations from the Keelty Report into the Perth Hills bushfire of 2011...
Consumer Protection
Bulletin
14 Dec 2016
Buying a property to rent out is a popular form of long-term investment in Australia. Before deciding to take on a rental property you should consider its value, how much it can earn, the cost of...
Consumer Protection
Fact sheet
21 Dec 2016
The Western Australian Building and Construction Industry Code of Conduct 2016 commenced on 1 January 2017. The code has been developed to ensure that Western Australian government agencies, when...
Building and Construction Code Monitoring Unit
Code of conduct
13 Apr 2017
29 November As of 1 December 2016 Consumer Protection will take a harder line when agencies do not lodge residential tenancy bonds within the required time. Section 29 of Residential Tenancies Act...
Consumer Protection
Bulletin
29 Nov 2016
15 November 2016 The best way to ensure quality painting and plumbing work and to make sure only ‘fit and proper’ persons are entering your client’s homes and places of business is to engage...
Consumer Protection
Bulletin
17 Nov 2016
4 November AIM Realty / Aman Deep Singh A Gosnells real estate agency described by the State Administrative Tribunal (SAT) as ‘incompetent’ has been ordered to pay a $25,000 penalty for mishandling...
Consumer Protection
Bulletin
09 Nov 2016
3 November 2016 Realty Executives / Keith Howes A Morley real estate agency has been reprimanded and fined by the State Administrative Tribunal for failing to comply with laws relating to the...
Consumer Protection
Bulletin
03 Nov 2016
Introduction The Real Estate and Business Agents Act 197 8 (the Act) and the Real Estate and Business Agents (General) Regulations 1979 (the Regulations) require the strict maintenance of a formal...
Consumer Protection
Guide / handbook
15 Feb 2017
(The King and I Pty Ltd / Colin King / Paul King) The following information outlines details of a recent case that Consumer Protection took to the State Administration Tribunal (SAT). A former York...
Consumer Protection
Bulletin
01 Nov 2016
10 October 2016 With less than three months remaining for the 2016 calendar year the Department reminds you to check your Compulsory Professional Development (CPD) points tally. If you have not...
Consumer Protection
Bulletin
12 Oct 2016

Pages

Announcements

Consumer Protection is reminding real estate agents about their responsibility to tell prospective buyers certain information about homes offered for sale. It comes after a State Administrative Tribunal mediation resulted in a reprimand, $1,000 fine and order for $500 costs, for a real estate agency that failed to tell a house-buyer about known sewerage issues. John L Realty Pty Ltd , formerly...
Consumer Protection
Media release
02 Aug 2016
A real estate agency has been reprimanded and fined by the State Administrative Tribunal for failing to have a licensed director for almost two years. Chant Ram Pty Ltd, trading as Raine and Horne Cannington, was fined $2,500 and the person in bona fide control of the agency Maria Josephina Intini was also fined $2,500 for failing to properly supervise the agency for a period of 23 months, in...
Consumer Protection
Media release
01 Aug 2016
Malaga company Barrowman Holdings Pty Ltd, trading as Perth Window & Door Replacement Company, and its sole director and secretary Stuart William Barrowman of Woodvale, have been prosecuted by the Building Commissioner for contractual offences and fined a total of $15,000.
Building Commission
Media release
01 Aug 2016
Malaga company Shed Systems Pty Ltd and its sole director David Walter Ah Chee have been prosecuted by the Building Commissioner and fined a total of $100,000 plus costs for contractual and registration-related offences.
Building Commission
Media release
25 Jul 2016
Kinross man Hajir Mobin trading as Danny’s Plumbing and Gas Services, whose conduct has been the subject of several public warnings and prosecution action by the Department of Commerce, has been prosecuted by the Plumbers Licensing Board (PLB) for carrying out unauthorised plumbing work.
Building Commission
Media release
25 Jul 2016
Banksia Grove man Gordon Leslie Bodsworth , trading as Utopia Landscape Projects , has been prosecuted by the Building Commissioner for offences he committed in contracting for landscaping work at an Iluka property in September 2014.
Building Commission
Media release
12 Jul 2016
Como building company Richmount Enterprises Pty Ltd (BC11026) has been fined $1,000 by the Building Services Board for failing to comply with orders of both the Building Commissioner and the State Administrative Tribunal (SAT).
Building Commission
Media release
20 Jun 2016
Waterford builder Nicholas Hunter (BC10879 and BP10879) has been fined $2,500 by the Building Services Board for negligent conduct relating to building work he carried out at a Bullcreek property between August and December 2013.
Building Commission
Media release
20 Jun 2016
Building company Ribshire Pty Ltd (BC14107), trading as Goodline , and its director John Michael Kennedy (BP14106) have been ordered to pay fines totalling $10,000 for negligent conduct as a result of disciplinary action by the Building Services Board.
Building Commission
Media release
15 Jun 2016
Piara Waters builder Param Jeet Singh Karnail Singh (BP14537) has been fined $5,000 by the Building Services Board for negligent conduct relating to building work he carried out at properties in Willetton and Mirrabooka in 2015.
Building Commission
Media release
15 Jun 2016

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