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Reasonable time, if no time set A contract or agreement for the supply of services usually states when the services will be provided and the date they will be completed. If not, you automatically guarantee to supply the service within a reasonable time. What is ’reasonable’ will depend on the...
Guarantees and warranties
Services must achieve the consumer’s stated purpose You guarantee your services will be reasonably fit for any purpose specified by the consumer and that any products resulting from the services are also fit for that purpose. Example: A consumer asks a carpenter to build a carport to cover his 4WD...
Guarantees and warranties
What services are covered by the consumer guarantees? Services that you provide in the course of your business or professional activity, including not-for-profit services, that: cost up to $40,000 (or any other amount set by the Australian Consumer Law in future), regardless of purpose or use; cost...
Guarantees and warranties
Acceptable quality Goods must be of an acceptable quality. The guarantee of acceptable quality Suppliers and manufacturers guarantee that goods are of acceptable quality when sold to a consumer. This means they guarantee the goods will be: safe, durable and free from defects; acceptable in...
Guarantees and warranties
Whether you have to provide a refund, repair, replacement or compensation to a consumer for problems with goods or services depends on whether you have met consumer guarantees set by Australian law. You are responsible for understanding your legal obligations. Australia’s consumer protection...
Guarantees and warranties
In 2014-15 WorkSafe proposes to conduct the following safety projects subject to availability of resources. All industries Communicable diseases Labour hire - Checklist Accommodation, cafes and restaurants Catering - Media statement - Checklist Restaurants - Media statement - Checklist Agriculture...
Workplace inspections
In Western Australia, the following building trades are required to be licensed by the organisations listed: Builders are required to be registered with the Building Commission. Building surveyors are required to be registered with the Building Commission. Painters are required to be registered...
Responsibilities
The National Construction Code (NCC) provides a uniform set of technical provisions for the design and construction of buildings and other structures throughout Australia and is given legal effect by the relevant legislation in each State and Territory. The NCC is an initiative of the Council of...
Codes and standards
Western Australia has some of the driest climatic regions in Australia and is prone to bushfire attack, particularly around the south west regions. In the past few years there have been numerous fire events that have devastated bushland areas and destroyed or damaged properties. The Building...
Building safely in bushfire prone areas
The Building Commission protects the community by setting standards and ensuring contractors have the skills, experience and financial capacity to deliver quality building services. It is illegal for an individual, partnership or company to contract for or carry out a building service without first...
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Publications

This code details the requirements for vegetation control work carried out near the live conductors of overhead power lines and is to be read in conjunction with Electricity Regulations 1947 Regulation 316A.
EnergySafety
Code of practice
04 May 2015
Paying proper attention to customer complaints is an essential part of a well-managed business operation. In fact, complaints can improve your efficiency and profitability. Why have a complaint...
Consumer Protection
Guide / handbook
28 Apr 2016
New WAER 2015 for installation designs commenced after 1 January 2016.
EnergySafety
Technical standards
15 Dec 2015
This Quick Reference Guide provides general guidance and direction for subcontractors engaged in the Western Australian building and construction industry regarding common rights and obligations. The...
Building Commission
Flyers
19 May 2014
If you are a subcontractor and find yourself in a situation where you are not being paid or are being paid late by a head contractor, acting quickly to determine your options is the vital first step...
Building Commission
Flyers
22 May 2014
This document was developed to assist in the investigation of slips, trip and falls in the workplace.
WorkSafe
Checklist
22 May 2014
This checklist has been developed to assist you in identifying risks associated with working at height .
WorkSafe
Checklist
18 Feb 2015
WorkSafe has produced this checklist to assist you in inspecting your workplace in regards to evacuation and first aid. Although the checklists do not cover all the requirements under workplace safety and health laws, they will give you a better idea of whether your workplace meets basic standards of safety. They will also assist in laying the foundation for a safety and health management system at your workplace.
WorkSafe
Checklist
22 May 2014
WorkSafe has produced this checklist to assist you in inspecting training, risk assessment and safe work procedures associated with confined spaces. Although the checklists do not cover all the...
WorkSafe
Checklist
22 May 2014
This checklist covers both requirements for hazardous substances under the Occupational Safety and Health Regulations 1996 and general chemical safety.
WorkSafe
Checklist
20 May 2014

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Announcements

Energy Safety has imposed new safety precautions for the type of high voltage (HV) switches involved in the 3 February Morley Galleria Shopping Centre explosion. The HV oil-insulated combined-fuse switches produced by Long & Crawford Manchester must be completely disconnected from the electricity supply before any person may open the switch’s lid. Announcing this today the Director of Energy...
EnergySafety
Media release
13 Feb 2015
A Bunbury electrical contracting business and one of its employees have been fined a total of $44,800 over the 2013 electrocution of an 18-year-old trades assistant in the roof space of a home in East Bunbury. JCW Electrical Pty Ltd pleaded guilty to failing to provide and maintain a safe workplace and was fined $38,000 in the Bunbury Magistrates Court today. Licensed electrician Dale Francis...
EnergySafety / WorkSafe
Media release
06 Feb 2015
Building Commissioner Peter Gow says an agreement amongst Australian Building Ministers to make the 2015 National Construction Code (NCC) and future editions freely available online will pave the way for more innovative and productive building and plumbing industries in Western Australia.
Building Commission
Media release
04 Feb 2015
Users can now pre-register for free access to the 2015 edition of the NCC as it becomes available online and as a PDF from 1 February 2015 via the home page of the Australian Building Codes Board website www.abcb.gov.au .
Building Commission
Department News
16 Dec 2014
A private dance and music teacher who taught children in Como has been fined a total of $3,500 by the Perth Magistrates Court for accepting payment for services and then failing to provide those services after classes were cancelled or re-scheduled. Daniella Nazzarena Patricia Ienco , trading as Bella Danza Studio , had accepted full tuition fees from the parents of seven children between April...
Consumer Protection
Media release
16 Dec 2014
A tradesman has been fined a total of $3,000 by the Perth Magistrates Court and was ordered to repay a total of $4,400 to two consumers after he accepted deposits but failed to carry out the work. Rodney John Howard Gulley , trading as North Shore Limestone of Carramar, was fined $1,500 on each of the two charges of breaching the Australian Consumer Law and was also ordered to pay Court costs of...
Consumer Protection
Media release
02 Dec 2014
An unlicensed motor vehicle dealer and repairer has been fined a total of $12,000 by the Armadale Magistrates Court for operating a business without the proper licences. Terrence John Tanner of Kelmscott had bought and sold numerous vehicles between July 2012 and July 2014 without having a dealer’s licence as required by the Motor Vehicle Dealers Act. He was fined $10,000 for this offence on 23...
Consumer Protection
Media release
24 Oct 2014
A home handyman has been fined a total of $4,000 by the Perth Magistrates Court and ordered to pay $1,100 compensation to two consumers after taking deposits but failing to carry out the work. Michael David Wells of St James had advertised his home repair service on community noticeboards at local supermarkets in Carlisle and Brentwood, where two consumers obtained his contact details. In March...
Consumer Protection
Media release
13 Oct 2014
Two elderly caravan park residents have been awarded $9,425 in compensation and a solar company fined $30,000 after they were misled regarding approvals for the installation of solar panels at their park home. Polaris Solar Pty Ltd (in liquidation), formerly of Landsdale, was fined by the Fremantle Magistrates Court in relation to two charges of making false and misleading representations in...
Consumer Protection
Media release
07 Oct 2014
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014

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