Travel agent

Announcements

Licensing scheme for travel agents ends Travel Compensation Fund being wound down New industry accreditation scheme to protect customers Western Australia’s licensing system for travel agents ceases on 8 October 2014, in line with the national deregulation of the travel industry. The move comes at a time when travellers are increasingly buying travel online directly from airlines and...
Consumer Protection
Media release
07 Oct 2014
After fifteen years being based at the Forrest Centre on St Georges Terrace in Perth, Consumer Protection has moved to a new CBD location. The main location is Gordon Stephenson House, 140 William Street Perth with front counter services available on Level 2. The move is in line with the state government's plan to consolidate existing office space for the public service. Consumer Protection’s...
Consumer Protection
Media release
30 Sep 2014
The St Georges Terrace office of Consumer Protection is moving offices over the September long weekend and in preparation it will close early this Friday . Bonds will close at 1.00pm; while all other services (including our Contact Centre) will close at 3.30pm. While there may be some minor services disruptions, we expect to be fully operational by 10.00am, Tuesday 30 September 2014. If you have...
Consumer Protection
Department News
22 Sep 2014
Update 26 August 2014: Victoria Police have now opened an investigation into travel business Bali Indulgence and owner Chivonne Betts. Consumer Protection has forwarded the complaints it received. New complainants should contact Victoria Police directly using the following details: Detective Tim Norton Phone: 03 9373 5240 Email: tim.x.norton@police.vic.gov.au Original Media Statement: Consumer...
Consumer Protection
Media release
22 Aug 2014

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